Reviews
Write a reviewFranco Casalinova worked hard finding us our used car.
Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time.
Franco Casalinova worked hard finding us our used car.
Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!
i bought a truck with a clean carfax (or so i thought).
i bought a truck with a clean carfax (or so i thought)..about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the worse it got..i went back into the paper work they sent me and sure enough,.some of the parts they claim they replaced was do to the damage it had prior to me buying it online ,..the most upsetting part is i gave them $30 thousand dollars,..they havent even tried to make this right with me.
i bought a truck with a clean carfax (or so i thought).
i bought a truck with a clean carfax (or so i thought)..about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the worse it got..i went back into the paper work they sent me and sure enough,.some of the parts they claim they replaced was do to the damage it had prior to me buying it online ,..the most upsetting part is i gave them $30 thousand dollars,..they havent even tried to make this right with me.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Mark, we would like to discuss this with you at your earliest convenience. Your salesman Sean called you this morning, but no answer, so can you please call him back at #330-745-9081. Thanks!
Joe was probably the best salesman I’ve ever dealt with
Joe was probably the best salesman I’ve ever dealt with he’s awesome he was polite and generous hands down he’s the best salesman there
Joe was probably the best salesman I’ve ever dealt with
Joe was probably the best salesman I’ve ever dealt with he’s awesome he was polite and generous hands down he’s the best salesman there
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Joe had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Jack was very helpful.
Jack was very helpful. Took the time to help me find the perfect car. I couldn't be happier
Jack was very helpful.
Jack was very helpful. Took the time to help me find the perfect car. I couldn't be happier
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Jack was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton! Congrats on your new vehicle! we look forward to working with you again!
Do a good job on my vehicle always done right a fair and
Do a good job on my vehicle always done right a fair and honest I'm very happynd on time
Do a good job on my vehicle always done right a fair and
Do a good job on my vehicle always done right a fair and honest I'm very happynd on time
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Everyone at Ken Ganley was so helpful.
Everyone at Ken Ganley was so helpful. Joe was our salesman and he helped us every step of the way. He was extremely nice and informative. I would recommend working with Joe to anyone looking for a new vehicle!!
Everyone at Ken Ganley was so helpful.
Everyone at Ken Ganley was so helpful. Joe was our salesman and he helped us every step of the way. He was extremely nice and informative. I would recommend working with Joe to anyone looking for a new vehicle!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!
Christina was great!
Christina was great! Very helpful, very thorough with showing me things on my new vehicle. Highly recommend!!!
Christina was great!
Christina was great! Very helpful, very thorough with showing me things on my new vehicle. Highly recommend!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks again for the recommendation, and have an amazing day!
Definitely the best buying experience ever Joe went above
Definitely the best buying experience ever Joe went above and beyond and offered me a once in a lifetime deal for our bmw
Definitely the best buying experience ever Joe went above
Definitely the best buying experience ever Joe went above and beyond and offered me a once in a lifetime deal for our bmw
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Great service.
Great service. Nice saleman. Happy with information given to me and them willing to fix one issue on the car.
Great service.
Great service. Nice saleman. Happy with information given to me and them willing to fix one issue on the car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!
Deven is a great asset.
Deven is a great asset. Alway courteous and accommodating. Greatly appreciated. The truck is definitely more of a problem than the dealership.
Deven is a great asset.
Deven is a great asset. Alway courteous and accommodating. Greatly appreciated. The truck is definitely more of a problem than the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deven and our team, and we look forward to working with you again.
