Ken Ganley Ford Norton

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4.8
(2,968 reviews)
Visit Ken Ganley Ford Norton
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (866) 922-9386 (866) 922-9386
Used (877) 542-3007 (877) 542-3007
Service (877) 405-0351 (877) 405-0351

Inventory

See all 172 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2016.
Ken Ganley Ford is an outstanding Dealership proudly serving the Barberton Norton Akron and Canton areas. We feature the full line of new Ford Cars and Trucks. Stop in and let our friendly sales staff show you our entire line. Our Used Car inventory features many low mileage, one-owner cars and we offer a free CARFAX with every vehicle. Our Genuine Ford Service Department is available to keep your your Ford running like the day you bought it! www.goganleyford.com

Service center

Phone number (877) 405-0351

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.8
(2,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Ford Norton from DealerRater.

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5.0

Franco Casalinova worked hard finding us our used car.

Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time.

5.0

Franco Casalinova worked hard finding us our used car.

Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

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1.0

i bought a truck with a clean carfax (or so i thought).

i bought a truck with a clean carfax (or so i thought)..about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the worse it got..i went back into the paper work they sent me and sure enough,.some of the parts they claim they replaced was do to the damage it had prior to me buying it online ,..the most upsetting part is i gave them $30 thousand dollars,..they havent even tried to make this right with me.

1.0

i bought a truck with a clean carfax (or so i thought).

i bought a truck with a clean carfax (or so i thought)..about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the worse it got..i went back into the paper work they sent me and sure enough,.some of the parts they claim they replaced was do to the damage it had prior to me buying it online ,..the most upsetting part is i gave them $30 thousand dollars,..they havent even tried to make this right with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, we would like to discuss this with you at your earliest convenience. Your salesman Sean called you this morning, but no answer, so can you please call him back at #330-745-9081. Thanks!

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5.0

Joe was probably the best salesman I’ve ever dealt with

Joe was probably the best salesman I’ve ever dealt with he’s awesome he was polite and generous hands down he’s the best salesman there

5.0

Joe was probably the best salesman I’ve ever dealt with

Joe was probably the best salesman I’ve ever dealt with he’s awesome he was polite and generous hands down he’s the best salesman there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Joe had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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5.0

Jack was very helpful.

Jack was very helpful. Took the time to help me find the perfect car. I couldn't be happier

5.0

Jack was very helpful.

Jack was very helpful. Took the time to help me find the perfect car. I couldn't be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Jack was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton! Congrats on your new vehicle! we look forward to working with you again!

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5.0

Do a good job on my vehicle always done right a fair and

Do a good job on my vehicle always done right a fair and honest I'm very happynd on time

5.0

Do a good job on my vehicle always done right a fair and

Do a good job on my vehicle always done right a fair and honest I'm very happynd on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Everyone at Ken Ganley was so helpful.

Everyone at Ken Ganley was so helpful. Joe was our salesman and he helped us every step of the way. He was extremely nice and informative. I would recommend working with Joe to anyone looking for a new vehicle!!

5.0

Everyone at Ken Ganley was so helpful.

Everyone at Ken Ganley was so helpful. Joe was our salesman and he helped us every step of the way. He was extremely nice and informative. I would recommend working with Joe to anyone looking for a new vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

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5.0

Christina was great!

Christina was great! Very helpful, very thorough with showing me things on my new vehicle. Highly recommend!!!

5.0

Christina was great!

Christina was great! Very helpful, very thorough with showing me things on my new vehicle. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks again for the recommendation, and have an amazing day!

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5.0

Definitely the best buying experience ever Joe went above

Definitely the best buying experience ever Joe went above and beyond and offered me a once in a lifetime deal for our bmw

5.0

Definitely the best buying experience ever Joe went above

Definitely the best buying experience ever Joe went above and beyond and offered me a once in a lifetime deal for our bmw

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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5.0

Great service.

Great service. Nice saleman. Happy with information given to me and them willing to fix one issue on the car.

5.0

Great service.

Great service. Nice saleman. Happy with information given to me and them willing to fix one issue on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

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5.0

Deven is a great asset.

Deven is a great asset. Alway courteous and accommodating. Greatly appreciated. The truck is definitely more of a problem than the dealership.

5.0

Deven is a great asset.

Deven is a great asset. Alway courteous and accommodating. Greatly appreciated. The truck is definitely more of a problem than the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deven and our team, and we look forward to working with you again.

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