Dave Towell Cadillac

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Dave Towell Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2012

Dave Towell Cadillac serves Akron, Canton and Cleveland used car, truck and SUV shoppers. We have a large selection of q

...

uality used vehicles and each one is meticulously inspected by our service department to ensure it meets our high standards. Once you know what you are looking for, our finance department can help you with your new or used car purchase. Pre-qualify for financing online, or come down and let us find the right loan or lease for your budget.

Service

Wheel Balance

$89.95

Tire Rotation

$19.95

Oil, Filter Change

$49.95 and up*

Replace Brake Fluid

$159.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
94 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 26, 2018

    Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you... want to do instead of just trying to get paid if they sell you a car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Vincent. We look forward to seeing you again in the future! Take Care, Thomas J. Towell | Owner | (330)376-9600

  • 5.0 out of 5
    July 10, 2018

    I recently bought a pre-owned Jaguar from Steve Turner at Dave Towell Cadillac. From start to finish, the buying experience was smooth and seamless. ... Steve really went the extra mile throughout. I highly recommend the dealership in general and talking with Steve in particular.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • October 19, 2016

    Purchased vehicle from Dave Towell Cadillac through Bill Woods. Start to finish process was great! Never viewed the vehicle in person; purchased on internet.... Vehicle was delivered and look pristine. Found minor issue with armrest on captain's chair in second row. Took it to local Chevy dealer for repair and Dave Towell Cadillac covered the repair cost in full. They certainly we're not obligated to take care of the cost of the repair as the agreement for the delivery of the vehicle was 'as is'. They however stood behind the vehicle with integrity. Thank you to the service department at Dave Towell and Bill Woods! My local Chevy dealer said what Dave Towell Cadillac did for us was basically unheard of and the service department at Dave Towell was phenomenal to deal with- seamless. Thanks for a great experience Dave Towell Cadillac and Bill Woods! Would definitely deal with again and would highly recommend. Ask for Bill Woods!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 18, 2016

    The appointment took a little longer than I thought, but an electrical connector needed to also be replaced. I was able to get my car in for service the... same day that I called, which was great since I was leaving on vacation & needed a headlight replaced. I was able to work thanks to your WIFI & the car wash was greatly appreciated. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 11, 2016

    Dropped off my ATS to have an issue looked at. When return I was told there was a $99 charge to look at it. Never once did the service rep tell me about... a service fee. He said 'that's just policy you signed on the lined'. No, you told me sign to give authorization to look at the car, never ONCE was I told about a fee. I think it's poor business. The other thing is a car that's 4,000 miles outside warranty and the Cue system screen goes nonreaponsive and now it's going to be $1,300 to fix. I've had the car 3 months and if nothing can be done for fixing the Cue on the manufacturer's customer assistance, then I'm tempted to sell the car and never buy a Cadillac again if this is the quality of their product. Very upset and displeased after my visit.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2016

    We returned to Dave Towell Cadillac because of the experience we had with our salesman Ted Davis. Ted is a low key, experienced gentleman. We did purchase... a beautiful extremely low mileage used STS. Murphy's law did come into play and we did have a problem with the car immediately. I called and Ted came to work on his off day and made sure that we were taken care of. I will hold judgement on the service department until we get our car back By all means, visit this dealership and ask for Ted. He will treat you with respect and be certain to match your needs with the car you need.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 1, 2016

    Service was completed in a timely manner. Any questions I had were answered.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 14, 2016

    The experience with the dealership was grade A! Jeff and his fellow co-workers were a supportive bridge during a questionable period over the warranty... coverage. They stayed neutral but informative during each stage of the warranty resolution.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2016

    The staff is really great. They do a great job, always friendly. I would recommend any Cadillac owner go to Dave Towell for service. They deserve some... recognition for going above and beyond .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2016

    Went to look at a used car which was under the book value. I believed that it must have had some dings and maybe a problem or two that would need to be... repaired however I called and was not told of anything that I would soon find. Maybe I am partly to blame for believing I could get lucky on a great find but I went to look at the car anyway. I live over an hour away which the salesman was aware of when I talked to him over the phone and when I get there I find a car that looked as if it had been taken through a demolition derby twice and back. I was appalled and the salesman had nothing else of interest.The car they showed me was absolute trash which had no business being on the road. The salesman was probably just trying to pawn off that car to either a young person like myself or someone in a bad financial situation where that party could say they drive a cadillac which sounds nice. I walked away disappointed and and frustrated by my visit. I would not recommend looking for a vehicle at this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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