Dave Towell Cadillac

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(127 reviews)
Visit Dave Towell Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (330) 991-9093 (330) 991-9093
Used (330) 991-9092 (330) 991-9092
Service (330) 991-9091 (330) 991-9091

Inventory

See all 88 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2012.
Dave Towell Cadillac serves Akron Canton and Cleveland used car truck and SUV shoppers. We have a large selection of quality used vehicles and each one is meticulously inspected by our service department to ensure it meets our high standards. Once you know what you are looking for our finance department can help you with your new or used car purchase. Pre-qualify for financing online or come down and let us find the right loan or lease for your budget.

Service center

Phone number (330) 991-9091

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

Appreciated the quick finalization of the paperwork,

Appreciated the quick finalization of the paperwork, numbers were exactly as negotiated prior to coming and no up selling.

4.0

Appreciated the quick finalization of the paperwork,

Appreciated the quick finalization of the paperwork, numbers were exactly as negotiated prior to coming and no up selling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

My wife recently purchased a pre-owned Mercedes SL from

My wife recently purchased a pre-owned Mercedes SL from Dave Towell Cadillac. We live out of state and had questions and needed additional photos during our consideration of purchasing the vehicle. Antwon and Andrew were very accomodating and assisted throughout our decision making. There were a couple of minor issues such as the accuracy of the mileage at the time of sale, but Andrew made things right and worked out a compromise that we found acceptable. All in all, it was a smooth process, especially because we were too far away to conduct business in person, and we are happy to have purchased this particular vehicle from Dave Towell.

5.0

My wife recently purchased a pre-owned Mercedes SL from

My wife recently purchased a pre-owned Mercedes SL from Dave Towell Cadillac. We live out of state and had questions and needed additional photos during our consideration of purchasing the vehicle. Antwon and Andrew were very accomodating and assisted throughout our decision making. There were a couple of minor issues such as the accuracy of the mileage at the time of sale, but Andrew made things right and worked out a compromise that we found acceptable. All in all, it was a smooth process, especially because we were too far away to conduct business in person, and we are happy to have purchased this particular vehicle from Dave Towell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

My experience at Dave Towell Cadillac was great. The...

My experience at Dave Towell Cadillac was great. The staff was kinda and very welcoming when I arrived. Courtney did a great job explaining all the features of the Jaguar F-pace that I test drove

5.0

My experience at Dave Towell Cadillac was great. The...

My experience at Dave Towell Cadillac was great. The staff was kinda and very welcoming when I arrived. Courtney did a great job explaining all the features of the Jaguar F-pace that I test drove

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Mike Casto is a conscientious salesman with great...

Mike Casto is a conscientious salesman with great communication skills. He made the buying process, seamless.

5.0

Mike Casto is a conscientious salesman with great...

Mike Casto is a conscientious salesman with great communication skills. He made the buying process, seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We recently bought a new Cadillac XT5 through Maria and...

We recently bought a new Cadillac XT5 through Maria and actually had the easiest, nicest car buying experience ever! Maria is so sweet, friendly, down to earth and professional. We felt like we made a friend for life through this usually stressful buying experience. She and her manager gave us the deal we were asking for without any strings attached. We love our new car and look forward to buying more cars at Dave Towell Cadillac through Maria! Thank you for making our car buying experience easy and enjoyable, Maria!

5.0

We recently bought a new Cadillac XT5 through Maria and...

We recently bought a new Cadillac XT5 through Maria and actually had the easiest, nicest car buying experience ever! Maria is so sweet, friendly, down to earth and professional. We felt like we made a friend for life through this usually stressful buying experience. She and her manager gave us the deal we were asking for without any strings attached. We love our new car and look forward to buying more cars at Dave Towell Cadillac through Maria! Thank you for making our car buying experience easy and enjoyable, Maria!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Best Service at a Dealership I ever had

This is the best dealership experience I have every had. The quality of the service was exceptional and they made the process of buying as easy as I ever experienced. The car was ready when promised, phone calls were returned when they said they would and they took the time to help with all the vehicle set-up (which now a days is extensive). They even took care of even getting the car registered right there at the dealership (imagine no DMV). The Price of the car was very fair and they provided a Carfax showing the history of all the service to verify how well the previous owner took care of the car. I can’t be happier with my experience.

5.0

Best Service at a Dealership I ever had

This is the best dealership experience I have every had. The quality of the service was exceptional and they made the process of buying as easy as I ever experienced. The car was ready when promised, phone calls were returned when they said they would and they took the time to help with all the vehicle set-up (which now a days is extensive). They even took care of even getting the car registered right there at the dealership (imagine no DMV). The Price of the car was very fair and they provided a Carfax showing the history of all the service to verify how well the previous owner took care of the car. I can’t be happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4.0

very friendly

Very friendly dealership. Maria called us several times and made a purchase of a car quite easy. Gave fair offer on our trade in via phone. Considering we had to drive 3 hours and we had to rely on her experience with cars, drive was worth it and within an hour we had a new car. I'd recommend that dealership and Maria to anyone who is looking for a new car.

4.0

very friendly

Very friendly dealership. Maria called us several times and made a purchase of a car quite easy. Gave fair offer on our trade in via phone. Considering we had to drive 3 hours and we had to rely on her experience with cars, drive was worth it and within an hour we had a new car. I'd recommend that dealership and Maria to anyone who is looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

We bought a used 2016 camaro from Dave towell and we were...

We bought a used 2016 camaro from Dave towell and we were so happy with our experience on our purchase ! I would drive 2 hours again to purchase a vehicle there . Very very happy

5.0

We bought a used 2016 camaro from Dave towell and we were...

We bought a used 2016 camaro from Dave towell and we were so happy with our experience on our purchase ! I would drive 2 hours again to purchase a vehicle there . Very very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

GARBAGE

Terrible dealership employees are miserable. Need to just burn it all down and have someone else in charge when they start over. They do not care about you, they just want your money.

1.0

GARBAGE

Terrible dealership employees are miserable. Need to just burn it all down and have someone else in charge when they start over. They do not care about you, they just want your money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. I am sorry to see we earned such a low star rating. We pride ourselves in customer satisfaction, so I want to express my regret that you had a poor experience in our Sales Department. It is always our intention to earn your business every time you visit us. Sincerely, Thomas J. Towell | Owner | (330) 376-9600

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5.0

Great place!

This place is full of STAND-UP guys and gals. I bought a used car from here, had an issue & they took care of me even though the didn’t really have to. Great place! Steve my salesperson, Jeff in Service and the sales manager were all a pleasure to work with. Wow. Blown away! I will be back for sure!

5.0

Great place!

This place is full of STAND-UP guys and gals. I bought a used car from here, had an issue & they took care of me even though the didn’t really have to. Great place! Steve my salesperson, Jeff in Service and the sales manager were all a pleasure to work with. Wow. Blown away! I will be back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 127 reviews