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Lavery Automotive - Chevrolet GMC

(790 reviews)
Visit Lavery Automotive - Chevrolet GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–6:00pm 8:00am–5:30pm
Wednesday 9:00am–6:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (330) 935-4041 (330) 935-4041
Used (330) 935-4035 (330) 935-4035
Service (330) 754-4823 (330) 754-4823

Inventory

See all 139 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2004.
Lavery Automotive family owned for 60+ years. Selling and servicing used vehicles as well as new Chevrolet, Cadillac & GMC models. Located in Stark County near Mount Union University 30 mins from Canton or Salem Ohio. Visit us online at www.laveryauto.com or stop in.
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Service center

Phone number (330) 754-4823

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–7:00pm
Friday
8:00am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lavery Automotive - Chevrolet GMC from DealerRater.

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Dry professional staff made the buying experience the

Dry professional staff made the buying experience the best we have ever experienced buying a new vehicle. Would highly recommend Lavery to anyone in the market to buy a vehicle.

Dry professional staff made the buying experience the

Dry professional staff made the buying experience the best we have ever experienced buying a new vehicle. Would highly recommend Lavery to anyone in the market to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have leased my cars from Lavery’s for over 30 years.

I have leased my cars from Lavery’s for over 30 years. I highly recommend them!

I have leased my cars from Lavery’s for over 30 years.

I have leased my cars from Lavery’s for over 30 years. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They did whatever they could to find us a car we wanted.

They did whatever they could to find us a car we wanted. Very helpful, and they took the time to answer all questions we had.

They did whatever they could to find us a car we wanted.

They did whatever they could to find us a car we wanted. Very helpful, and they took the time to answer all questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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It can be a little stressful purchasing a car online, so

It can be a little stressful purchasing a car online, so working with people who are responsive to your questions and concerns definitely helps to provide a comfort level. Tom Craig and Dustin Dykes were extremely helpful throughout the process, responding to my questions in a timely manner, usually within a couple hours. All in all, they provided excellent customer service and I wouldn’t hesitate to have them help me with future vehicle purchases.

It can be a little stressful purchasing a car online, so

It can be a little stressful purchasing a car online, so working with people who are responsive to your questions and concerns definitely helps to provide a comfort level. Tom Craig and Dustin Dykes were extremely helpful throughout the process, responding to my questions in a timely manner, usually within a couple hours. All in all, they provided excellent customer service and I wouldn’t hesitate to have them help me with future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Everyone was helpful and friendly.

Everyone was helpful and friendly. Tom was caring and respectful His manager and the finance person were also helpful. I left with a new car, feeling like I got a good deal and a good value for my trade in. I never felt rushed or pressured at the dealership.

Everyone was helpful and friendly.

Everyone was helpful and friendly. Tom was caring and respectful His manager and the finance person were also helpful. I left with a new car, feeling like I got a good deal and a good value for my trade in. I never felt rushed or pressured at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone and I mean everyone I interacted with were very

Everyone and I mean everyone I interacted with were very pleasant. I feel I got a good value for my trade in and got a killer deal on a lightly used Bolt. Tom Craig was an awesome seller who made sure I got a charging cable with my Bolt. Sarah who did the financing was very nice and easy going. It's great knowing there's good dealerships out there after being burned in the past. Keep up the great work guys!

Everyone and I mean everyone I interacted with were very

Everyone and I mean everyone I interacted with were very pleasant. I feel I got a good value for my trade in and got a killer deal on a lightly used Bolt. Tom Craig was an awesome seller who made sure I got a charging cable with my Bolt. Sarah who did the financing was very nice and easy going. It's great knowing there's good dealerships out there after being burned in the past. Keep up the great work guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I am always happy with my service at Lavery!

I am always happy with my service at Lavery! The sales department is so kind and helpful!

I am always happy with my service at Lavery!

I am always happy with my service at Lavery! The sales department is so kind and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I was looking to purchase a car recently and was cut by a

I was looking to purchase a car recently and was cut by a DIRTY razor wedged in the seat. This car was filthy. This is an untrustworthy dealership proceed with caution. They tried coming up with some excuse for it and did not take it serious. I had my two toddlers with me as well. The manager Mark was rude. Not what you would expect from a big dealership. I would stay clear

I was looking to purchase a car recently and was cut by a

I was looking to purchase a car recently and was cut by a DIRTY razor wedged in the seat. This car was filthy. This is an untrustworthy dealership proceed with caution. They tried coming up with some excuse for it and did not take it serious. I had my two toddlers with me as well. The manager Mark was rude. Not what you would expect from a big dealership. I would stay clear

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi it's Lindsay I work in our online department. I tried to respond to you via email after the Google review last week. Then our sales manager Scottie Robb left a detailed message and no response. I talked to both our sales manager and sales associate there and the people around didn't get the same impression that Mark was rude but I understand you did so I wanted to apologize if it came across that way from your perspective. It is certainly not our intention and we take all of it seriously both good and bad reviews. The razor on the seat shouldn't of been there after removing the sticker on the window. That was our mistake. If there is anything else you'd like to share feel free to email or call. Thanks, Lindsay

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The auto-body department made the repair of my vehicle

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

The auto-body department made the repair of my vehicle

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service

I routinely use this dealership and I am never disappointed. The service is always done quickly and if there are any changes they are explained to me. I always wait on the work, and it never takes too long

Great service

I routinely use this dealership and I am never disappointed. The service is always done quickly and if there are any changes they are explained to me. I always wait on the work, and it never takes too long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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