Ferris Chevrolet Buick Cadillac

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(82 reviews)
Visit Ferris Chevrolet Buick Cadillac
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm 9:00am–12:00pm
Sunday Closed Closed

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New (330) 440-0056 (330) 440-0056
Used (330) 365-5768 (330) 365-5768
Service (330) 365-5769 (330) 365-5769

Inventory

See all 105 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2024.
We have been proudly serving Tuscarawas and the surrounding counties for over 50 years. Ferris is your complete transportation headquarters with new and used cars and trucks reliable Mr.Goodwrench service state of the art collision repair and Genuine GM Parts. Please feel free to search our inventory or check out all the great vehicles that Chevrolet Buick Cadillac and Toyota have to offer with our easy to use links. No matter what your needs or budget new or used we can help.
Think Ferris!

Service center

Phone number (330) 365-5769

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
9:00am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Called about a Lexus GX 460 and very quick and honest

Called about a Lexus GX 460 and very quick and honest response from Bob McClain, I would recommend him. Thank you

5.0

Called about a Lexus GX 460 and very quick and honest

Called about a Lexus GX 460 and very quick and honest response from Bob McClain, I would recommend him. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Bad communication sales people don’t communicate with

Bad communication sales people don’t communicate with other salesman and sell cars behind other sales people man

1.0

Bad communication sales people don’t communicate with

Bad communication sales people don’t communicate with other salesman and sell cars behind other sales people man

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Nice people great price on the vehicle I was looked at

Nice people great price on the vehicle I was looked at looking forward to doing business with them

5.0

Nice people great price on the vehicle I was looked at

Nice people great price on the vehicle I was looked at looking forward to doing business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

no contact at all just crickets.

no contact at all just crickets. I was just wanting to buy a truck that was advertised!

1.0

no contact at all just crickets.

no contact at all just crickets. I was just wanting to buy a truck that was advertised!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

They scheduled a meeting with me on Friday morning after...

They scheduled a meeting with me on Friday morning after working till 1:00 I was there before the dealership opened and by the time I got home to show my wife the paperwork they had sent the car off to auction without telling me

1.0

They scheduled a meeting with me on Friday morning after...

They scheduled a meeting with me on Friday morning after working till 1:00 I was there before the dealership opened and by the time I got home to show my wife the paperwork they had sent the car off to auction without telling me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

went in for oil change waiting and lady came said they...

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

5.0

went in for oil change waiting and lady came said they...

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

Unwanted fixes , High Cost

Way too expensive and they did more than we wanted because "it needed done" BS! Total cost was 1216.00 and of that only 320.00 was parts. Go to McBrides Auto Service or Chuck Nicholson in Dover for excellent car care.

1.0

Unwanted fixes , High Cost

Way too expensive and they did more than we wanted because "it needed done" BS! Total cost was 1216.00 and of that only 320.00 was parts. Go to McBrides Auto Service or Chuck Nicholson in Dover for excellent car care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

Waste of Time

They are shady and a complete waste of time. They have a little kid selling cars that will waste your time. We had a problem with a vehicle we test drove and waited almost a week. Gary Miller lied to us and said it was fixed. It wasn't! Left front has metal on metal squealing and the front right has metal on metal grinding. I told the sales manager and he had the nerve to say he was trying to help me out! Do not buy from this dealership!

1.0

Waste of Time

They are shady and a complete waste of time. They have a little kid selling cars that will waste your time. We had a problem with a vehicle we test drove and waited almost a week. Gary Miller lied to us and said it was fixed. It wasn't! Left front has metal on metal squealing and the front right has metal on metal grinding. I told the sales manager and he had the nerve to say he was trying to help me out! Do not buy from this dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Ford to Chevy and happy.

After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team!

5.0

Ford to Chevy and happy.

After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Out of town buyer

This the first time I bought a new vehicle without actually seeing it. (Internet Sale). When I made an offer, Bob McClain came back with additional savings of about $1000 less than I offered. (GM Conquest Cash for switching to GM?). Financing was easy and without the usual push to sell warranties and protections...and a decent rate for less than perfect credit was found. A nice experience w no surprises. Expectations exceeded.

5.0

Out of town buyer

This the first time I bought a new vehicle without actually seeing it. (Internet Sale). When I made an offer, Bob McClain came back with additional savings of about $1000 less than I offered. (GM Conquest Cash for switching to GM?). Financing was easy and without the usual push to sell warranties and protections...and a decent rate for less than perfect credit was found. A nice experience w no surprises. Expectations exceeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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