Reviews
Write a reviewNot liking my payment price should not of agreed to it.
Not liking my payment price should not of agreed to it. My lease payment was more affordable
Not liking my payment price should not of agreed to it.
Not liking my payment price should not of agreed to it. My lease payment was more affordable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
2nd time working with Chris Fulk, always great working
2nd time working with Chris Fulk, always great working with him. He has gotten me what I was looking for both times. Will definitely be working with Chris for all my future purchases.
2nd time working with Chris Fulk, always great working
2nd time working with Chris Fulk, always great working with him. He has gotten me what I was looking for both times. Will definitely be working with Chris for all my future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service I received on my Jeep Cherokee was expertly
The service I received on my Jeep Cherokee was expertly preformed. The entire process was very easy and efficient.
The service I received on my Jeep Cherokee was expertly
The service I received on my Jeep Cherokee was expertly preformed. The entire process was very easy and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership nice compass highly recommended good
Great dealership nice compass highly recommended good prices clean premises super staff will deal with again
Great dealership nice compass highly recommended good
Great dealership nice compass highly recommended good prices clean premises super staff will deal with again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GO THERE!
We recently purchased a used car from them. Very good experience with John. Professional, nice, helpful. We had no car and John drove the car to our home. I recommend John and his dealership.
GO THERE!
We recently purchased a used car from them. Very good experience with John. Professional, nice, helpful. We had no car and John drove the car to our home. I recommend John and his dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly group and they do good work, but I was a little
Friendly group and they do good work, but I was a little disappointed that the price I was quoted went up. I assume this is because I presented a 10% off coupon, which for some reason was only applied at 5% off invoice after adding additional markup on the parts. Ultimately the 10% off coupon had a real value of 3% off after the "markup from retail." I would just rather they not honor the coupon, then I wouldn't have lost confidence in returning, or just don't offer the coupon. More than likely won't return here as I have closer options.
Friendly group and they do good work, but I was a little
Friendly group and they do good work, but I was a little disappointed that the price I was quoted went up. I assume this is because I presented a 10% off coupon, which for some reason was only applied at 5% off invoice after adding additional markup on the parts. Ultimately the 10% off coupon had a real value of 3% off after the "markup from retail." I would just rather they not honor the coupon, then I wouldn't have lost confidence in returning, or just don't offer the coupon. More than likely won't return here as I have closer options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jim, Jonathan has tried to call you a few times. The Discount was for 10% off up to 50.00 off max which is why it wasnt the full 10% and taxes are extra. Jonathan would be happy to go over this in detail if you would like to call him back. It wasnt anything about us marking anything up. We honored the coupon as it was given.
Appreciate your response to my review, but it's not entirely true. The quote I received from the parts department for the hitch and wiring was $545.00 - hitch 230, harness 315. I was charged $565.00 - hitch 240, harness 325.00. You are correct, there was a limit of $50.00 on the coupon that I missed, but you washed out $20.00 of that savings with the price hike on the parts quote to me by your parts department. I do still have the email from Mr. Potts. We're both wrong, I guess. Also, I do not have any correspondence from your dealership. That's OK.
Im looking into it and getting the bill and the email Jeff sent you and will call you back. If a mistake was made it will be corrected. I do know Jonathan called you because I was standing there when he did so. It was the day you left the first review. None the less I will get this figured out and taken care of.
They were quick and kept me informed.
They were quick and kept me informed. They greeted me promptly. I am happy with their service department.
They were quick and kept me informed.
They were quick and kept me informed. They greeted me promptly. I am happy with their service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service and sales in the area!
Best service and sales in the area! This is my second Jeep purchase and I would not go anywhere else, John in sales is the best of the best, Fred in finance is a wizard, and Jonathan in service will get you in and out and make sure you are taken care of. I never believed in a local dealership til I found Buckeye Chrysler Jeep in Shelby, they will not disappoint!
Best service and sales in the area!
Best service and sales in the area! This is my second Jeep purchase and I would not go anywhere else, John in sales is the best of the best, Fred in finance is a wizard, and Jonathan in service will get you in and out and make sure you are taken care of. I never believed in a local dealership til I found Buckeye Chrysler Jeep in Shelby, they will not disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very rude salesperson.
Very rude salesperson. She had an attitude with me for not purchasing a vehicle from them. She was unpleasant on the phone and by text message.
Very rude salesperson.
Very rude salesperson. She had an attitude with me for not purchasing a vehicle from them. She was unpleasant on the phone and by text message.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ram 1500 Limited 2022
Mike was awesome! We lived ~60 miles away, so Mike did most of paperwork remotely before we came and picked up our new vehicle so it saved us a lot of time. Gave us a very good deal on our trade-in. Very smooth process. Mike was very responsive and accommodating - he was even willing to let us try hooking it up to our toy hauler when we expressed concern about the back of the truck squatting due to heavy tongue weight while other dealers that we went to didn't even allow us to test drive it. When we got there to pick up the vehicle, he hopped in to the new vehicle and went thru all the functions on the display. Very knowledgeable. Finance process was smooth as well. I highly recommend this dealer.
Ram 1500 Limited 2022
Mike was awesome! We lived ~60 miles away, so Mike did most of paperwork remotely before we came and picked up our new vehicle so it saved us a lot of time. Gave us a very good deal on our trade-in. Very smooth process. Mike was very responsive and accommodating - he was even willing to let us try hooking it up to our toy hauler when we expressed concern about the back of the truck squatting due to heavy tongue weight while other dealers that we went to didn't even allow us to test drive it. When we got there to pick up the vehicle, he hopped in to the new vehicle and went thru all the functions on the display. Very knowledgeable. Finance process was smooth as well. I highly recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
