Mike Castrucci Ford of Milford

Great experience. Timely communication by Terry regarding a visit to see cars of interest, and great responses by him to my questions during our inspection of the 2023 Chrysler pacifica during my visit. Carl

Purchased a loaner Edge SL being sold as new. Worked with Daniel and he was great! From getting the price right to fixing a few little things, he was right on top of it. His communication was perfect and he texted regularly to let us know what was going on. He even kept my son in the loop as he was my helper in the decision making process because my husband had recently passed. Couldn't have been more pleased with Daniel and the others involved.

Friendly willing to help with all your needs a great group of people and a clean place

Dealer neglected to submit tax rebate information. Repeated calls to the finance department were ignored. When I finally reached someone the form they supplied was inaccurate and incomplete. Required an actual visit to the store to get the form filled out. It appears that the dealer was required to submit within 3 days of the sale the sale information to the IRS. Dealer stated they were denied access to the IRS site in 2024. Sales manager stated the finance department just don't know what they are doing and don't understand how to submit tax forms. Bottom line is I and others are probably not going to get that $7500 tax credit. On the plus side I love the truck. I would have been nice if they were upfront/honest at the start. Do what you want, but I'm not going back.

Daniel Datur. D-Dot!!! He is super helpful in his knowledge and only wants to get you into YOUR ideal car. The boyfriend you want to shop with. Lol Mike Castrucci Ford Milford

My car would not start on Monday February 17 and had a hard time using jumper cables due to battery location on my Escape. After multiple tries finally started. The battery was very low and I called the service department. Michelle immediately helped me and provided me an appointment for next morning. I drove my car directly to dealer while running. Renee Gerber was so helpful as I explained had 2 medical appointments next day. They replaced my battery and delivered my car back to me in record time! Thanks to the amazing service department. Thank you

This is my 5th purchase from Mike Castrucci Ford. Josh Holston and Jerome Fix as well as the finance department is outstanding. Fast, EZ to deal with and straight forward , no xx Ford sales. Josh was great in explaining everything in my new F150 and was very patient in showing me different trim levels. No need to go anywhere else for sales and service.

This is my second conversation van that I’ve bought from Mike Castrucci and have had a great experience both times.Sean Barrow the van man was very helpful with placing my order for my second conversation van.Excellent sales man!

Our salesman Mike and the Castrucci team took care of finding a car I wanted.

I found the car I wanted. I went in and met with David sales person. He made the process extremely easy and no pressure. The same thing happened when I went to sign the document, including an offer to buy extended insurance. It was very quick, simple and zero pressure