Reviews
Overall, had a very positive experience with Kings Kia.
Overall, had a very positive experience with Kings Kia. Worked with Jake G to look at several different used cars and he was honest and respectful young man. Also briefly chatted with the Dylan and he was a real professional. Kind, courteous and with a big smile. Finally, after deciding to make a purchase, work with Rhonda in finance and she couldn't have been nicer and more professional. A real pro's pro, so to speak. When it comes time for me to look for my next car, I will start with King's Kia, no doubt about it!
Overall, had a very positive experience with Kings Kia.
Overall, had a very positive experience with Kings Kia. Worked with Jake G to look at several different used cars and he was honest and respectful young man. Also briefly chatted with the Dylan and he was a real professional. Kind, courteous and with a big smile. Finally, after deciding to make a purchase, work with Rhonda in finance and she couldn't have been nicer and more professional. A real pro's pro, so to speak. When it comes time for me to look for my next car, I will start with King's Kia, no doubt about it!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. We're pleased to hear that our team provided a positive experience at Kings Kia. If there's anything more we can do, feel free to reach out directly.
I have bought several vehicle's and would not go
I have bought several vehicle's and would not go anywhere else. Shawn Harvey is the best!!!!
I have bought several vehicle's and would not go
I have bought several vehicle's and would not go anywhere else. Shawn Harvey is the best!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and polite.
Very helpful and polite. Thank you Deshawn for everything you’ve done for me great car.
Very helpful and polite.
Very helpful and polite. Thank you Deshawn for everything you’ve done for me great car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good friendly service with fair pricing.
Good friendly service with fair pricing. Kris was great to work with on the purchase of our vehicle.
Good friendly service with fair pricing.
Good friendly service with fair pricing. Kris was great to work with on the purchase of our vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback. We're happy to hear you found our service friendly and fairly priced. Please reach out if there's anything else we can assist you with at Kings Kia.
Deshawn was extremely helpful and did not try to force
Deshawn was extremely helpful and did not try to force something in me that I did not want. All my life I’ve had bad experiences with car dealerships. This time I walked away happy with everything.
Deshawn was extremely helpful and did not try to force
Deshawn was extremely helpful and did not try to force something in me that I did not want. All my life I’ve had bad experiences with car dealerships. This time I walked away happy with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at Kia Kings Mill.
We had a great experience at Kia Kings Mill. What made our experience great was our salesman Deshawn Bell. He was professional, listened to our needs and very helpful, Just an overall great guy to work with. Thanks to Rob Bello for making a call to work with us as well.
We had a great experience at Kia Kings Mill.
We had a great experience at Kia Kings Mill. What made our experience great was our salesman Deshawn Bell. He was professional, listened to our needs and very helpful, Just an overall great guy to work with. Thanks to Rob Bello for making a call to work with us as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was able to schedule for service at a convenient time.
Was able to schedule for service at a convenient time. Was greeted promptly by Keaton in the service department. He was professional, clear and considerate of my time constraints. I appreciate the good work, friendliness and professionalism of the service department. Well done!
Was able to schedule for service at a convenient time.
Was able to schedule for service at a convenient time. Was greeted promptly by Keaton in the service department. He was professional, clear and considerate of my time constraints. I appreciate the good work, friendliness and professionalism of the service department. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting the professionalism and efficiency of our service department at Kings Kia. It's great to hear about your positive experience. We look forward to continuing to provide excellent service.
This was the worst service experience I have ever had in
This was the worst service experience I have ever had in my life after 30 years of car ownership. Forget about someone answering the phone or returning your calls. I had to pick up the car after 3 days of inaction and take it somewhere else. Beware—do not go to this dealership!
This was the worst service experience I have ever had in
This was the worst service experience I have ever had in my life after 30 years of car ownership. Forget about someone answering the phone or returning your calls. I had to pick up the car after 3 days of inaction and take it somewhere else. Beware—do not go to this dealership!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to learn more about your overall experience with our Service Department. Would you please reach out to me at a time that is convenient for you to discuss this further? Thank you, Rob Bello General Manager Kings KIA 513-239-3118 robbello@kingskia.com
DeShawn is a solid individual.
DeShawn is a solid individual. Personable, kind, and friendly. He was not pushy and answered all of our questions. When he was not sure about something, he went to find someone who was able to answer our question. Ask for Deshawn when visiting Kings Kia!
DeShawn is a solid individual.
DeShawn is a solid individual. Personable, kind, and friendly. He was not pushy and answered all of our questions. When he was not sure about something, he went to find someone who was able to answer our question. Ask for Deshawn when visiting Kings Kia!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate hearing about your positive experience at Kings Kia with DeShawn. He certainly strives to provide knowledgeable, friendly service for every customer. Thank you for choosing us!
I've been calling and texting 3 days.
I've been calling and texting 3 days. No response. Need to see if a repair is covered under warranty. We live over 40 mins away so getting a reply is necessary. Abysmal service and we haven't even gotten the car in yet
I've been calling and texting 3 days.
I've been calling and texting 3 days. No response. Need to see if a repair is covered under warranty. We live over 40 mins away so getting a reply is necessary. Abysmal service and we haven't even gotten the car in yet
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your satisfaction is important to us and when given the opportunity, I would like to speak with you about the level of communication you received from our Service Department regarding your repair. Please contact me so we can discuss this further. Best regards, Rob Bello General Manager Kings KIA 513-677-6700 robbello@kingskia.com
There has been no service! No return call from the service department and chat team keeps saying they send the request. Ive been told that literally twelve times that someone would get back to but no one has.