Busam Nissan

We Had been searching for the right Kia Soul (manual) for a few months. Had a couple bad experiences at other places after driving 2 hours for a car that... was not in the shape as the salesman had described. TJ was honest about any imperfections on the car and was pleasantly surprised with how clean the car was when we got there. Financing was easy and got us the best rate we had seen any any of the other Dealerships. Would recommend!

I went in for a maintenance appointment and from the second I pulled up I was greeted by friendly staff. I had recently purchased my car and the gentlemen... that was taking care of me pulled up all the history and could tell I was interested so he showed me all that had been done and helped me understand things I didn’t know about. He was so friendly and helpful. Their waiting room is set up very nicely and fully stocked with delicious free drinks like Lattes and Cappuccinos. I was even offered to take one of their cars if I didn’t have time to wait. I opted to wait and was shown all the amenities, I was even able to work from my laptop in their waiting room (free WiFi!) while they serviced my car, which didn’t take long at all. When they were done they carefully went over everything with me very thoughtfully and honestly. Which was nice because other places I’ve gone to would just name a list of unnecessary things they would make me feel bad about if I didn’t do them right away, but it’s not like that at all here. If you’re looking for excellent service in every aspect, for all your car needs, this is the place to go. Thank you Busam Nissan for going above and beyond! I will definitely be back

We dealt with T.j. for the majority of the process of our car purchase. We came in wanting a used altima and found a great selection. Had everything from... older ones to newer ones no options to full of options. Ran payments on a few cars. got me a much lower interest rate than other places. He seemed to really care about not only me but my family! I look forward to buying mulitple cars from him!

Horrible sales people. Snake sales people harassing when you're not in the market for a vehicle. I have a car for sale and am getting harassed by Busam... Nissan. They hung up on me when I tried to talk to their sales manager.

Discussed options w salesman who was thoughtful and honest and not pushy. I'll look there again!

Purchased a 2007 Saturn Outlook, Matt was our salesman. Very friendly, not overbearing, told us of the qualities of the vehicle and let us look at our... own pace. Test drove and was very happy but the car was on empty and the gas light was on. Matt said he'd take care of it. He had $20 dollars put in which filled the car halfway(Which is very generous compared to past buying experiences elsewhere......$5.00 or just enough to get you to the gas station up the street) He worked quickly to get the loan started, I didn't like that there was no wiggle room in the price, but honestly we were still getting the car at a reasonable deal so I can't complain, didn't hurt to try though! The whole process from arrival to leaving with the car took no more than an hour and a half tops.....if that. They worked very quickly and we are very happy with the car and the experience. I will be sure to recommend Busam Nissan and Matt to anyone looking for a quality used or new car Jonathan and Tammy Risen - Colerain, Ohio.

If they can't get you on price they'll get you on trade. If that's not enough it'll be on additional options or accessories. Don't be fooled do your homework.

We purchased a 1998 Maxima 15 years ago from Busam Nissan. This weekend we purchased a 2013 Altima from Busam. In the 15 year period between these purchases,... nothing has changed. Great service, good deals, personal attention and a truly wonderful car buying experience. Thea and I were discussing our experience with Busam Nissan this morning saying that the experience was so comfortable that if for some reason we found out that we could have purchased the Altima and saved more money elsewhere it would make no difference. We feel like we were treated as equals, and old friends, not just like customers. Thank you John, Steven, and the whole staff at Busam Nissan for a seamless, enjoyable, buying experience.

We purchased a 2012 Nissan Versa SV sedan about 2 months ago at Busam Nissan & the buying experience was the most stressless, easy & fast process I have... ever done. Most times in other dealers you wind up sitting & waiting for half a day for the whole process to play out but this was quick & painless.

Salesman advised that 39 month lease term was the only term available. I had requested a shorter term. The day after I signed the 39 month term, I saw... a TV add for a 24 month lease. I contacted the dealer sales manager and Nissan corporate to attempt to change lease term. Corporate opened a complaint but did nothing, sales manager would not change term.