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Jake Sweeney Chevrolet

(975 reviews)
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(975 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jake Sweeney Chevrolet from DealerRater.

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I had a great experience with Rob happy with his work and

I had a great experience with Rob happy with his work and my new truck

I had a great experience with Rob happy with his work and

I had a great experience with Rob happy with his work and my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris was professional and knowledgeable.

Chris was professional and knowledgeable. He explain thoroughly when I ask questions with complete answers.

Chris was professional and knowledgeable.

Chris was professional and knowledgeable. He explain thoroughly when I ask questions with complete answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to hear that Chris provided you with professional and thorough service at Jake Sweeney Chevrolet, Libby. Thank you for sharing your experience, and we're here if you have any more questions in the future!

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A Five-Star Experience with Deondre Hill – Trust in

A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!

A Five-Star Experience with Deondre Hill – Trust in

A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear about your exceptional experience with Deondre at Jake Sweeney Chevrolet! It's wonderful that his professionalism and dedication restored your trust in the brand. Thank you for recommending him, and we hope you're enjoying every moment with your new 2024 Chevrolet Colorado Z71!

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A Five-Star Experience with Deondre Hill – Trust in

A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!

A Five-Star Experience with Deondre Hill – Trust in

A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Deondre provided such an exceptional experience at Jake Sweeney Chevrolet! It's fantastic to know he made the car-buying process smooth and restored your trust in our brand. Thank you for recommending us, and enjoy your new 2024 Chevrolet Colorado Z71!

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My family and I have bought all of our cars/trucks from

My family and I have bought all of our cars/trucks from Jake?s Sweeney. I do not know what has happed but the service is absolutely terrible. You can NEVER talk to anyone and when you leave a message/text, no one responds. At this point I don?t think we will buy another car from here. We will go elsewhere.

My family and I have bought all of our cars/trucks from

My family and I have bought all of our cars/trucks from Jake?s Sweeney. I do not know what has happed but the service is absolutely terrible. You can NEVER talk to anyone and when you leave a message/text, no one responds. At this point I don?t think we will buy another car from here. We will go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, we are truly sorry to hear about your recent experience with our service. We strive for prompt and effective communication, so it's concerning that we've fallen short in this instance. We'd like the opportunity to address these issues directly and restore your confidence in us. We will search for your contact information, but in case we are unable to locate it, please feel free to give us a call. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927

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Took my car in for oil change, cooling system service

Took my car in for oil change, cooling system service and tire pressure monitoring system light was on. They took care of everything for me quickly and explained the things that needed to be done. They always tell me the manufacturers recommendations so I can keep up the maintenance of my car to keep it running at top performance

Took my car in for oil change, cooling system service

Took my car in for oil change, cooling system service and tire pressure monitoring system light was on. They took care of everything for me quickly and explained the things that needed to be done. They always tell me the manufacturers recommendations so I can keep up the maintenance of my car to keep it running at top performance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Paula, we're delighted to hear that our team at Jake Sweeney Chevrolet took great care of your car and provided clear explanations. Thank you for trusting us with your vehicle's maintenance!

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I wanna think Andre from Jake, Sweeney and Tri-County for

I wanna think Andre from Jake, Sweeney and Tri-County for his help getting me into a 2021 traverse I’m very pleased with the way I was treated

I wanna think Andre from Jake, Sweeney and Tri-County for

I wanna think Andre from Jake, Sweeney and Tri-County for his help getting me into a 2021 traverse I’m very pleased with the way I was treated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy, we're delighted to hear that Andre provided you with excellent service at Jake Sweeney Chevrolet. Enjoy your 2021 Traverse and thank you for choosing us!

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Great service and quick.

Great service and quick. They took care of all my concerns. I have been taking my vehicle here for years.

Great service and quick.

Great service and quick. They took care of all my concerns. I have been taking my vehicle here for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Andy, thank you for your continued trust in Jake Sweeney Chevrolet! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you again soon!

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Don’t care about buyer they will sell you junk and expect

Don’t care about buyer they will sell you junk and expect you to pay for it . Chevrolet needs to look at their dealers

Don’t care about buyer they will sell you junk and expect

Don’t care about buyer they will sell you junk and expect you to pay for it . Chevrolet needs to look at their dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

It's concerning to receive this feedback, and we sincerely apologize for any issues you've encountered. We strive to ensure our customers receive quality products and service and would like to address this situation directly. Please reach out at your convenience. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927

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Dareus Graham made sure that I was taken care of from the

Dareus Graham made sure that I was taken care of from the moment I stepped in. He was very attentive.

Dareus Graham made sure that I was taken care of from the

Dareus Graham made sure that I was taken care of from the moment I stepped in. He was very attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kimberly, we're delighted to hear that Dareus provided you with attentive service at Jake Sweeney Chevrolet. Thank you for sharing your experience!

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