Reviews
Chris was awesome very helpful thruout the entire
Chris was awesome very helpful thruout the entire process. I would recommend him to anyone looking to purchase a vehicle. Very knowledgeable and made the sales process very smooth.
Chris was awesome very helpful thruout the entire
Chris was awesome very helpful thruout the entire process. I would recommend him to anyone looking to purchase a vehicle. Very knowledgeable and made the sales process very smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Evan, we are thrilled that you had such a positive experience with Chris! Thank you for choosing Jake Sweeney Chevrolet and for sharing your support. Have a great day!
I have purchased two vehicles… both were Blazers, and
I have purchased two vehicles… both were Blazers, and have had nothing but great experiences anytime I had service at the Sweeney dealership. Now with my 2025 Chevy TRAX Aptive, the tradition continues with my service with D’juan! The dealership I bought the TRAX from was not available so I called Sweeney Chevrolet and was able to get right in the next day I called! D’juan got me right in and went thru the suggested maintained and a couple bumps and bruises I need to have worked on. Everything went as D’juan detailed and was in and out… my TRAX was in great hands. Btw, I have 8k on the TRAX and am very pleased with the vehicle! I often find myself driving beyond my destination because I like to drive and the level of comfort is that good. The seats for me are better fitting than the ones even in the new Blazer imo. The lane assist etc. and the 11” screen really help with handling and control. The back seat & space is perfect for the class of vehicle. 400 miles + per tank as well. Great service, thank you D’juan, see ya next time!
I have purchased two vehicles… both were Blazers, and
I have purchased two vehicles… both were Blazers, and have had nothing but great experiences anytime I had service at the Sweeney dealership. Now with my 2025 Chevy TRAX Aptive, the tradition continues with my service with D’juan! The dealership I bought the TRAX from was not available so I called Sweeney Chevrolet and was able to get right in the next day I called! D’juan got me right in and went thru the suggested maintained and a couple bumps and bruises I need to have worked on. Everything went as D’juan detailed and was in and out… my TRAX was in great hands. Btw, I have 8k on the TRAX and am very pleased with the vehicle! I often find myself driving beyond my destination because I like to drive and the level of comfort is that good. The seats for me are better fitting than the ones even in the new Blazer imo. The lane assist etc. and the 11” screen really help with handling and control. The back seat & space is perfect for the class of vehicle. 400 miles + per tank as well. Great service, thank you D’juan, see ya next time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your wonderful experience with D’juan and the team at Jake Sweeney Chevrolet! We're so happy to hear that you're enjoying your 2025 Chevy TRAX Aptive and appreciate the comfort it provides. It's great to know our service continues to meet your expectations, and we look forward to seeing you next time!
If you see a lady named Connie and she has a line at her
If you see a lady named Connie and she has a line at her desk, wait in the line. She’s the best employee Jake Sweeney has! She took care of me, messaged me with updates, helped me get a rental, took me under her wing! This lady needs a raise for all the hard work she does! Her attitude is so welcoming and happy and cheerful.
If you see a lady named Connie and she has a line at her
If you see a lady named Connie and she has a line at her desk, wait in the line. She’s the best employee Jake Sweeney has! She took care of me, messaged me with updates, helped me get a rental, took me under her wing! This lady needs a raise for all the hard work she does! Her attitude is so welcoming and happy and cheerful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, it's fantastic to hear that Connie provided such outstanding service at Jake Sweeney Chevrolet! We'll make sure she gets the recognition she deserves for her hard work and cheerful attitude. Thanks for sharing your experience with us!
Jeremy was a tremendous salesperson!
Jeremy was a tremendous salesperson! He was very thorough, honest , and knowledgeable! Would recommend him very highly!
Jeremy was a tremendous salesperson!
Jeremy was a tremendous salesperson! He was very thorough, honest , and knowledgeable! Would recommend him very highly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Jeremy at Jake Sweeney Chevrolet! We're delighted to hear he provided thorough and honest service. Your recommendation means a lot to us!
Chris Washington was very professional and helpful.
Chris Washington was very professional and helpful. He asked what I was looking for in a car and then showed me 3 cars that were a fit. He is knowledgeable and very easy to work with. I would recommend calling him when you’re in the car/truck market.
Chris Washington was very professional and helpful.
Chris Washington was very professional and helpful. He asked what I was looking for in a car and then showed me 3 cars that were a fit. He is knowledgeable and very easy to work with. I would recommend calling him when you’re in the car/truck market.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we're delighted to hear that Chris provided you with such a professional and helpful experience at Jake Sweeney Chevrolet. Thank you for recommending him, and we hope you're enjoying your new ride!
After making an appointment for an engine light I was
After making an appointment for an engine light I was told, when I arrived, after rescheduling my entire day, that they would need the vehicle for 24-48 hours. They refused a loaner in this situation. Our car is a purchase, less than six months on the road, and fewer than 2,300 miles. The four employees who were in the bay when we pulled in ignored us for a while. No hello, no I'll be right with you, no welcome at all. It felt as though they were actively avoiding eye contact. As I was removing the debris they put in my vehicle during our extremely short conversation the young man, who failed to assist us in any way, was rude AF. I cannot speak to the efficacy of their repairs as they seem overwhelmed with Chevrolet mechanical issues. Possibly a sign of the manufacture's commitment to mediocrity. I suggest you avoid this dealership, they have nearly zero understanding of customer service or even common courtesy.
After making an appointment for an engine light I was
After making an appointment for an engine light I was told, when I arrived, after rescheduling my entire day, that they would need the vehicle for 24-48 hours. They refused a loaner in this situation. Our car is a purchase, less than six months on the road, and fewer than 2,300 miles. The four employees who were in the bay when we pulled in ignored us for a while. No hello, no I'll be right with you, no welcome at all. It felt as though they were actively avoiding eye contact. As I was removing the debris they put in my vehicle during our extremely short conversation the young man, who failed to assist us in any way, was rude AF. I cannot speak to the efficacy of their repairs as they seem overwhelmed with Chevrolet mechanical issues. Possibly a sign of the manufacture's commitment to mediocrity. I suggest you avoid this dealership, they have nearly zero understanding of customer service or even common courtesy.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your experience. It sounds like we missed the mark on providing attentive service and communication during your visit. We value our customers' time and strive for better interactions than what you described. If you're open to discussing this further, please reach out at your convenience so we can address these concerns directly. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927
I give a four star review because I felt Ishmael was
I give a four star review because I felt Ishmael was short at times and seemed he didn't understand the approach with the down payment I was making but his manager helped out greatly and I will return to buy another vehicle from Jake Sweeney. Don't get it misunderstood. Ishmael is a good guy just needs more time to finish the entire process of the sell of a vehicle. Like D'juan did with my cruze and gave me free car washes and asked me to come back for the free oil change and offered water. He was very polite and respectful. I just want the complete service.
I give a four star review because I felt Ishmael was
I give a four star review because I felt Ishmael was short at times and seemed he didn't understand the approach with the down payment I was making but his manager helped out greatly and I will return to buy another vehicle from Jake Sweeney. Don't get it misunderstood. Ishmael is a good guy just needs more time to finish the entire process of the sell of a vehicle. Like D'juan did with my cruze and gave me free car washes and asked me to come back for the free oil change and offered water. He was very polite and respectful. I just want the complete service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, thank you for your feedback. We're glad to hear that the manager was able to assist and make your experience at Jake Sweeney Chevrolet a positive one overall. We'll take note of your comments about Ishmael as we strive for complete service excellence in every interaction. Looking forward to seeing you again!
It cost to much I am in debt now from the repairs from my
It cost to much I am in debt now from the repairs from my Chevy. I will never return there again. I?m not happy.
It cost to much I am in debt now from the repairs from my
It cost to much I am in debt now from the repairs from my Chevy. I will never return there again. I?m not happy.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, I'm sorry to hear about your experience and the financial strain it has caused. We strive for fair pricing and customer satisfaction, so it's concerning to know we've fallen short here. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927
Great experience buying a new Chevy Trax from the dealer
Great experience buying a new Chevy Trax from the dealer and from Trent Beckham in particular. It was a graduation gift for my son and he ensured it was a special experience with the surprise and the bow and walking him thru the features and getting phone set up. We had a GMS discount which is applied to MSRP so I can’t report on negotiation process but everything else worked well.
Great experience buying a new Chevy Trax from the dealer
Great experience buying a new Chevy Trax from the dealer and from Trent Beckham in particular. It was a graduation gift for my son and he ensured it was a special experience with the surprise and the bow and walking him thru the features and getting phone set up. We had a GMS discount which is applied to MSRP so I can’t report on negotiation process but everything else worked well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave, we're delighted to hear that Trent made the experience special for your son's graduation gift at Jake Sweeney Chevrolet. Welcome to the Jake Sweeney Family! Thank you for your business!
Very respectful and easy to work with on vehicle
Very respectful and easy to work with on vehicle purchases. Third car bought from them
Very respectful and easy to work with on vehicle
Very respectful and easy to work with on vehicle purchases. Third car bought from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team at Jake Sweeney Chevrolet loves seeing great reviews! Thank you, Darrian! Drive safely in the new ride!