Reviews
Write a reviewJake Sweeney is crap
I bought my car from Jake Sweeney in October of 2019, I have maintained every service with Jake Sweeney. And all of a sudden I am paying over $2000 for repairs. The parts I need was only a fraction of the cost of the repairs. The labor fees were 3/4 of the cost which is simply outrageous. The customer service is appalling and telling me in order to keep a mechanical warranty I have to buy tires from Jake Sweeney that is three times the cost of other certified mechanics is appalling. I have bought two cars from Jake Sweeney they last about two years before major costly repairs are required. You have lost this customer. Maybe I am not important enough to your business due to my fluctuations if my credit score. One thing I guarantee is my voice means something in my community and I for sure will share my horrible experience with anyone who will listen. Jake Sweeney sucks. Especially the credit approving management team. Careless unfeeling robotic money chasing vampires trying to suck the average person dry. Do not trust this business!
Rhonda, this feedback is concerning as we do not run our business to mislead or take advantage of our customers. We strive to offer competitive repair costs, which is why we offer a price match guarantee on our tire prices. This is never how we want our valued customers to feel, and while I understand you feel discouraged from returning. Unfortunately, vehicles do have malfunctions which is the purpose behind our service department. Thank you, Dustin Davis - Chevrolet Service Manager - +1 (513) 782-2800
Jake Sweeney Chevrolet
Wonderful, hassle free experience! I was very anxious about buying a new car but Brad R. made my experience a pleasant one.
We are thrilled that we could assist you with your purchase, Angela! Thank you for choosing Jake Sweeney Chevrolet and for sharing your experience with Brad. Safe travels ahead!
Andre Lines is working to get me the 2022 Spark with a
Andre Lines is working to get me the 2022 Spark with a MANUAL transmission in crimson red with a jet black interior, with no frills not even floor mats. Andre is working to establish a new car "build" for me and will get back to me as soon as he arranges it.
Thank you for the great review! We are so glad to hear that you have enjoyed your experience working with Andre and the Jake Sweeney Chevrolet team. We appreciate your support and are looking forward to seeing you again down the road!
Lies after Lies
This is the worst place to buy a car. All they do is lie, lie, lie. If the owner was really concerned he would be calling you to see what happened. Richie was the one I dealt with and he tells one lie after another. Do NOT TRUST a sales person at this dealership. Richie got caught and tried to blame it on another coworker. Shame on you Richie! He couldn't even apologize for what he did to me. Richie I bet your momma is real proud of you.
Janet, we run an honest business, so your feedback is concerning to hear. I'm sorry you had a negative interaction with our team, and I want to better understand what transpired. I will look in our records for your contact information, but in the meantime, please consider giving me a call. I hope to hear from you soon, Jon Malapit - Chevrolet New Car Manager - +1 (513) 782-2800
Jake Sweeney Automotive is an amazing dealership i hi
Jake Sweeney Automotive is an amazing dealership i hi here for all my automotive needs
Thanks for being a loyal customer, Casey! Jake Sweeney Chevrolet has been voted the "Best New Car Dealership in Cincinnati 2022" by CityBeat magazine. Our customers make us great!
Charles was an amazing help when buying my new equinox!
Charles was an amazing help when buying my new equinox! Showed all the specs and was awesome all around, this was my first new car and he answered all the questions I had perfectly which was a LOT! Everyone was was so polite! I’ll be recommending this dealership to anyone I know looking into a new car! 10/10 service, couldn’t have had a better experience. They even cleaned my car and filled the tank before I drove off the lot!
Congratulations on the purchase of your new Chevrolet Equinox! Thank you for choosing Jake Sweeney Chevrolet and for sharing your positive feedback about Charles. We hope you enjoy the ride!
I have bought multiple cars for my family from Charles
I have bought multiple cars for my family from Charles over the years. Always get excellent customer service from him! Very helpful and answers all of our questions. Our family loves to go see Charles Mills. Thank you for all your help and generosity over the years. We will be back. Chevy has the best vehicles and the best customer service.
Thank you for taking the time to review us! We are so glad to hear that Charles and the Jake Sweeney Chevrolet team have earned your five stars. We appreciate your support over the years and are looking forward to seeing you back!
I will always buy my Chevy’s at Jake Sweeney!
I will always buy my Chevy’s at Jake Sweeney!! I needed a new car after my first one died on me and all of the sales people were friendly and immediately gave me their attention upon arrival. Rob Hall, the Used Car Sales manager, was able to give my mom and I a great deal within our budget. We were in and out as fast as possible and I love my red hot 2018 Chevy Cruze! I have had no issues with my car and am super happy with my experience with the Used Car Sales Team.
Josie, thank you for the great review! We are so glad to hear that you are confident in the Jake Sweeney Chevrolet team to get the job done. We will be sure to pass on the kind feedback to Rob and the Jake Sweeney Chevrolet team. Congratulations on your new vehicle, and we hope to see you back again down the road!
This dealership is incredible.
This dealership is incredible. They have great customer service and are always attentive and responsive to the questions I ask about my vehicle. They have always helped me to the best of their ability.
Jake Sweeney Chevrolet thanks you for your loyalty!
I love Jake Sweeney.
I love Jake Sweeney. I've been using them for years and they never disappoint and if they do...they always make sure they fix that! These are humans, not robots; mistakes happen but they always make sure you leave happy.
Your review is greatly appreciated, Carl! Thank you for choosing Jake Sweeney Chevrolet and for sharing your experience with our team. Safe travels until we see you again!