Skip to main content

Northgate Chrysler Dodge Jeep RAM

(415 reviews)
Visit Northgate Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northgate Chrysler Dodge Jeep RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome experience

James the sales representative was courteous and respectful. There was no pressure and he made the experience stress free. He answered all our questions. We had been to another dealer that day and it was not a good experience. So glad we waited and bought from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

TERRIBLE

We drove almost 2 hours to view a vehicle at this dealership. The salesman told us that this vehicle was in great shape and that they would hold the vehicle for us since we were driving so far to see it. Upon arriving we noticed that the vehicle had been hit in the rear and the bumper was tore up. Also they were in the process of selling the car to someone else as we were getting there and the vehicle had our names in the dash. Manager came out with a post poor attitude and started raising his voice at my wife. Needless to say wewill never buy from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Need more service employees

Service is great. Really need to improve on how fast service is done. If you don’t get there to have your vehicle serviced when they open plan on being there a couple hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2nd jeep i have purchased. Always great people. A+

Great, easy to work with. Vincent was awesome, cant wait to buy another from them . Worth the drive. Willing to help you out. Awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Roger is a great salesman

Need more refreshments like chevy dealships other than that u guys got an A+ an i got a nice truck thank you'll very much i would recmommend some of my friends an co workers to northgate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MAGGARD RAM Man

I bought 2 vehicles back n 09 walked n today didn't knw Vinny at all just met him he gave me wat I wanted for my trade in and I walked out of there n a brand spankin new 2019 truck GREAT JOB VINY I would by another off of him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great price and was treated very very nice

Every thing was great the salesman was as nice as he could be and explained how every thing worked on my new truck I could not be happier with my my new Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people

Really great experience . They made everything from the time I called in to when I signed the paper work a fast fun and easy experience. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Horrible work

Went to have recalls fixed and they left exposed wires which I could smell burning. Mind you I have a 9 and 3 year old.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2012 recall fix caused issues

They "fixed" my recall and the next day i smell burning wires. A week later they get it in and find out it was them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No