Audi Honolulu

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 8, 2018

    Happened on my third visit where I finally decided to buy the vehicle and then when I walked into a dealership someone else was already showing the vehicle... I was going to purchase. I was only told that they are sorry and the other customer came in an hour earlier than me. What a great way to throw off your appointee.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2017

    Went to look at new cars, but in the process spotted a two-year-old Certified Pre-Owned still like new with very few miles on it. The price was attractive,... (similar to what a new Lexus ES would have cost) and included a full factory four-year warranty. The sales personnel were professional and I was able to get a fair trade on my Lexus ES 350 as well as a reasonable price on an Audi A6 Quatro. It is a remarkable driving and luxury appointed car for its price range. Frankly, there is no comparison to the Lexus. I would be very comfortable recommending the car, dealer, and its staff to friends or family .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this great review! We are happy to have assisted you with your trade-in and certified pre-owned purchase. Thank... you very much for your recommendation. Enjoy the Audi driving experience! Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    September 21, 2017

    When I came to Audi I was hoping to take a look at some pre-owned cars. Keep in mind, their pre-owned inventory is at a separate location as I wasn't sure... they had any. They have a ton of used Audi available (probably from lease returns) as well as other brands. I noticed on their website that many cars were heavily discounted and most were really great deals so I took advantage! Thanks again Will for my 2016 A4! I'll definitely send some people your way!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star review and recommendation! We are happy to hear Will was able to assist you and get you into your Audi A4. We look forward to... working with you again! Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    July 25, 2017

    I only have exceptional comments to say about my car salesman, Robert Townsend and his manager Vince Leong. This is my 4th time leasing a vehicle from... Audi Hawaii and Robert has been with me through the entire process of all four cars. He is professional, patient, consistent, reliable and such a pleasure to work with! He and Vince were able to work with budget and give me the best possible price. I was impressed with their new facility, Velocity, which was very beautiful and grand! When you walk inside, it makes you feel special and that you know you will be taken cared of. I look forward to my next lease and working with Robert and Vince! I will definitely recommend them both to my family and friends! :) Thank you both very much for giving me such continued exceptional customer service!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeanelle, thank you so much for the 5-star review! We are happy to hear about the easy time you had with Robert and Vince. We hope you enjoy your Audi... and look forward to working with you again in the future. Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    May 15, 2017

    I recently went down to Velocity to look for a new Audi, John Ohtani exceeded all my expectations. He was very knowledgeable on the cars I was looking... at. If I do decide to buy an Audi, I definitely will go back to see John Ohtani. I think anybody that is looking for an Audi, should go see him. Thanks again John!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Cheyne, thank you for taking the time to review our facility and for the 5-stars. We will make sure to pass along your kind words to John. Hope to see... you again soon! Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    May 15, 2017

    My experience here was unlike any other I have experienced at a dealership. Ryan and the concierge staff were very hospitable and energetic! I was shown... the vehicle I wanted to see (A 2017 A4) and was certainly sold on the product. I was also offered water and coffee right as I arrived which was appreciated. Now for the next step.... Thank you Ryan and team for a great experience!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Ken, we are so happy to hear that you had a wonderful experience at our facility. We hope to see you again! Mahalo, Mandy Davis Online Sales & Marketi...ng Manager

  • 5.0 out of 5
    May 14, 2017

    The wife wanted to take a look at Audi but I was pretty Hesitant because of past used Audi I picked up at a honda dealership, but I said what the heck... and went a long with her. We were greeted with friendly service. We inquired about a few vehicles, but mostly about the Q5. We were able to see the vehicle and test drive it within minutes of arriving. We loved the experience with our salesman and the experience test driving the Q5 we bought the SQ5 and had it ordered from Germany. We would definitely go back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you taking the time to leave a review and for the 5-stars. We hope you are enjoying your new vehicle! Mahalo, Mandy Davis Online Sales &... Marketing Manager

  • 5.0 out of 5
    May 14, 2017

    Right off the bat, Audi's new facility is amazing. The workers were very friendly and greeted me as I came in. As I was waiting for my car to be finished,... I actually got to sit in a Lamborghini in the other show room! James made the process quick and easy. You can set up an appointment ahead of time as well. I had purchased the new Q5 and driving it off the lot felt awesome. Highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Susanne, thank you for the 5-stars and providing feedback about your car buying experience. We hope you enjoy your new Q5 and look forward to seeing y...ou in the future. Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    May 14, 2017

    I have never been to a dealership in my life. Normally, I buy cars from owners but Drew was so knowledgeable and accommodating that it felt like I was... buying a car from a friend! He made my options affordable and realistic for me.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the 5-star review. We are so pleased to hear that Drew made your experience with us such a positive one. We hope to see you again, in th...e future. Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    May 14, 2017

    I had an amazing time at Velocity Honolulu, where Audi Honolulu is located. Brand specialist at Audi, Robert Townsend, made the process so smooth and comfortable.... I am extremely happy with my beautiful Audi 2017 A3.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star review, Chien. We hope you enjoy your new Audi A3 and we will be sure to pass along your kind words to Robert. Mahalo, Mandy... Davis Online Sales & Marketing Manager

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