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Palmetto Ford of Miami

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto Ford of Miami from DealerRater.

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I recently purchased a truck from Palmetto Ford and had

I recently purchased a truck from Palmetto Ford and had the pleasure of working with Daniela. The entire process was seamless, and Daniela's expertise truly stood out. She is knowledgeable, professional, and attentive to customer needs. I'm extremely happy with my new truck and the exceptional service I received. The attention was Great! Thank you, Daniela

I recently purchased a truck from Palmetto Ford and had

I recently purchased a truck from Palmetto Ford and had the pleasure of working with Daniela. The entire process was seamless, and Daniela's expertise truly stood out. She is knowledgeable, professional, and attentive to customer needs. I'm extremely happy with my new truck and the exceptional service I received. The attention was Great! Thank you, Daniela

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brand New Truck with Problem in Ford Palmetto

Ford Palmetto Doral does not respect the customers. I scheduled a service for my truck October-10 and after 5 days nobody touch in my truck. I bought a brand new truck to avoid problems and less than 1 month after my truck shows me a problem. My company and I are loosing a lot of money everyday because my brand new truck has problem and Ford Palmetto does not solve this problem.

Brand New Truck with Problem in Ford Palmetto

Ford Palmetto Doral does not respect the customers. I scheduled a service for my truck October-10 and after 5 days nobody touch in my truck. I bought a brand new truck to avoid problems and less than 1 month after my truck shows me a problem. My company and I are loosing a lot of money everyday because my brand new truck has problem and Ford Palmetto does not solve this problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Palmetto Ford is the BEST!

Palmetto Ford's service department is like no other. They are fast, efficient, and accurate the first time! I would not have our fleet serviced anywhere else.

Palmetto Ford is the BEST!

Palmetto Ford's service department is like no other. They are fast, efficient, and accurate the first time! I would not have our fleet serviced anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding customer service

We only use Palmetto Ford to service our fleet of vehicles. Frank Perez runs a service department like no other. Super efficient. We highly recommend.

Outstanding customer service

We only use Palmetto Ford to service our fleet of vehicles. Frank Perez runs a service department like no other. Super efficient. We highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Palmetto Ford - Trucks Facility

Service Advisor David Leyva was very helpful and made an effort to have my truck serviced as quickly as possible, given I was a walk in. The service was completed expeditiously and with great care and attention to cleanliness. Great people!

Palmetto Ford - Trucks Facility

Service Advisor David Leyva was very helpful and made an effort to have my truck serviced as quickly as possible, given I was a walk in. The service was completed expeditiously and with great care and attention to cleanliness. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Major repair on F250

Service adviser David and mechanic Mike were very helpful and informative. Kept me up to date on the status of the repairs. Will definitely recommend.

Major repair on F250

Service adviser David and mechanic Mike were very helpful and informative. Kept me up to date on the status of the repairs. Will definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly recommend Palmetto Ford!

I love how thorough and efficient Palmetto Ford is! Their customer service is like no other deanship in South Florida! They really put the customer first!! We reccommend them to everyone we do business with.

Highly recommend Palmetto Ford!

I love how thorough and efficient Palmetto Ford is! Their customer service is like no other deanship in South Florida! They really put the customer first!! We reccommend them to everyone we do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department ROCKS!

The service department is the best!!! The Service Director, Frank Perez knowledge and customer service is unparalleled. They made me feel valued and respected as a customer. We will not go anywhere else!!!!

Service Department ROCKS!

The service department is the best!!! The Service Director, Frank Perez knowledge and customer service is unparalleled. They made me feel valued and respected as a customer. We will not go anywhere else!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the positive feedback about our service department! At Palmetto Ford Truck Sales, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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Service well done

Great service and very professional will gladly go back to service my truck again . Thank you . ??????????

Service well done

Great service and very professional will gladly go back to service my truck again . Thank you . ??????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carlos, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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Business owner

Great experience, Alex my salesman provided me with all the helped that I needed it He was a big reason why I bought my truck at Palmetto Ford Thank you

Business owner

Great experience, Alex my salesman provided me with all the helped that I needed it He was a big reason why I bought my truck at Palmetto Ford Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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