Airport Kia of Naples

The customer service experience ever! brought in my car for my first service and from checking in to service, efficiency, timing and overall experience I was totally blown away! the entire team was extremely kid, professional and attentive! Best car dealership experience in Naples!

Just purchased my second Sportage from Airport Kia! Love this vehicle. My sales person was Lauren. HIGHLY recommend her for sales or a lease! Dealership is very clean, employees are friendly and courteous! Stop in and check out for yourself. I think you'll agree with me! Linda T

My sales person Geovanny Javier Reynoso did an excellent job. I'm very satisfied with my experience at Airport KIA

I just returned my 2022 Kia Soul because my 3 years are up. I leased a 2025 Kia Soul which is my 6th Soul and I absolutely love it. Car drives like a dream , Great gas mileage , and never had a problem. Thank you Blake Ginter, Jarred , Johnnie and Mr Lou for making my lease go so smooth. God bless .

Just bought a new 2025 Telluride here at Airport Kia. My sales person Andres was the best. Explained everything to my wife and I Took us for a ride and explained all the features. This guy is 100 % . No pressure just friendly service. ,

Just leased a new Kia k-5 feline. Sales manager Leonard bent over backwards to make my purchase easy as did my salesperson Giovanny. This is the 3rd. Car I have leased from airport and it won’t be my last. Thank you. Joe Bucca

After shake hands and broke a deal the salesman after 30 minutes came back and he wants lots more money a month. Bad dealer stay away lots of bad people there. I went in fort Myers’s at and made a deal and I was out in 2 hours with my new Telluride

Bought a new Telluride 2024 trim falling off drivers and passenger doors at windows will not fix them because they can’t get the parts so they say suggested I might have to pay for it. The repair waiting quite a long time to hear from anyone called service called salesman All to no avail thank God I didn’t buy a big warranty because if they can’t get trim, how would they get a transmission? Save your money by a Ford Chevy Dodge anything other than Kia owners at IKEA don’t carry either so if you don’t mind throwing your money away, buy a car there

I'm sharing this online so that others can determine whether or not l'm being treated properly. I own a 2019 Kia Optima that was purchased at Airport Kia that has about 18,000 miles on it. Last April and May I brought to their attention a problem that I was having with my air conditioner. It was blowing warm air. At first they diagnosed it as a blower problem and I got the car back and it still wasn't working properly. I brought it in again and they changed some other part. My wife and I were leaving Florida in May for the summer months and I requested the customer service representative to note that we would not be back until October if the air conditioner wasn't working properly. As it turns out due to hurricane Milton are plans changed and we didn't get back to Florida until November 23. And, yes the air conditioner was not working. I brought the car back to Airport Kia, and they now diagnosed the car as needing a new evaporator and that the car went out of warranty on November 11,2024. My argument is that this problem was a pre existing problem and should be covered by the warranty. Until now the position of Airport Kia is that they will fix it at an out of pocket expense to me of $2,800. I have left messages for Their GM to call me, to no avail, and I have also contacted Kia who is investigating and has assigned me a case #. I'm sharing this with the public because I expected more from Airport Kia.

Service is quick and straightforward, service advisors are super friendly and helpful, only had one problem when they incorrectly swapped my battery but they made sure to rectify the situation. All the staff are very nice and helpful, will always be my preferred service location.