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Meet Michael Schutt

Michael Schutt headshot
Sales Manager
(243 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 12 years
Dealership experience 12 years

Proud member of the Audi Naples team. “Delivering the car, and the experience”

Reviews

Audi Naples provided me with the best buying experience

Audi Naples provided me with the best buying experience I've ever had, and I have bought 8 new vehicles in my lifetime. After getting the run around and bait-and-switch tactics by other dealers of other luxury vehicles, I just happened into Audi Naples one day and met Dorian Duron, Sales Consultant. Audi was not on my short list, then Dorian provided time, patience and insight on Audi products. My follow-up research showed the quality, performance and value of Audi vehicles. I visited with Dorian at least 3 more times before deciding to make a purchase. The Audi Naples purchase process was simple: What you see is what you pay -- no hidden fees, no worthless dealer added options, no last-minute surprises. Just fair pricing. They showed me exactly what I would pay from the beginning. What a refreshing way to buy a vehicle! Michael Schutt, Sales Manager, was a big part of that, he wanted me to be satisfied. He came to meet me as a courteous professional doing business, not as the typical high pressure "closer" you see at most dealerships. My thanks to the Audi Naples team for making my buying experience one that I most highly recommend to others!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Purchasing a new car should be a positive one and Dorian and Michael try their hardest to make it so. They both have a great deal of knowledge and enjoy sharing their knowledge with their customers so that you can make the right car buying decision based on your needs and wants. Enjoy your sporty new Audi!

They always provide an excellent experience and make sure

They always provide an excellent experience and make sure everything goes smoothly from start to finish.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! We are very proud of our team and certainly you have had the opportunity to work with many of them. They all strive towards a common goal of delivering the car and the experience to all of their customers. Enjoy your new Audi!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

What a privilege it was to work with such a professional

What a privilege it was to work with such a professional and knowledgeable team at Audi Naples recently! Jason Giardina ( Audi Brand Specialist) went above and beyond to help me find a beautiful Audi! He was polite, helpful, accommodating, and made the entire process so easy. Colin Howe(Business Manager) patiently, kindly and thoroughly explained all of the details! Chuck Colett in the Technology Department made sure everything was working properly and The Sales Manager Michael Schutt was most DEFINITELY instrumental in making the process effortless and transparent!!!!I highly recommend Audi Naples and the awesome team that so kindly helped me with my amazing Audi Q3!! They all deserve🏆🥇 10 stars..and more!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your accolades and for your purchase of a beautiful new Q3! Jason, Colin, Chuck and Michael are all amazing. They know the sales process and know how to efficiently and effectively guide their customers through. The end goal for all of them is to deliver the car and the experience to every customer they interact with. Have fun with your new Q3!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

We had a wonderful experience at Audi of Naples.

We had a wonderful experience at Audi of Naples. It is our first Audi and we are very happy to a part of Audi family. They were courteous, prompt and very knowledgable. This was the easiest car buying experience we have ever had! Thank you!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your purchase and welcome to the Audi Naples family! Mike and Gerosky are an amazing duo. They are both very customer focused and and strive towards a common goal of delivering the car and the experience to all of their customers. Enjoy your sporty new Audi!

Jorge Ramirez was great to work with.

Jorge Ramirez was great to work with. I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all happen long distance from start to finish without any issues.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, we are pleased to hear of your experience with us here at Audi Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Oscar was incredible to work with.

Oscar was incredible to work with. No pressure. Got the deal done and had everything ready in a timely and professional manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at Audi Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

My experience was stress free and seamless.

My experience was stress free and seamless. All of my questions were answered by G, and I never felt pressured. I couldn’t ask for better service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your comments! Gerosky is amazing to work with. he is very knowledgeable and knows how to seamlessly guide his customers through the purchase process. Enjoy your sporty new Audi!

Gerosky made our experience feel like a dream.

Gerosky made our experience feel like a dream. We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the next time I’m in the market for a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Gabriela for your purchase and for your feedback! Gerosky, Patti and Mike are amazing to work with. They are all very customer centric and will try their hardest for their customers. Enjoy your stunning new Audi!

Dealer response

Hi Gabriela, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Audi Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Gerosky and Mike Schutt were awesome.

Gerosky and Mike Schutt were awesome. Made the process very easy and quick. Very happy with the transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Gerosky and Mike are a dynamic team. They know the car purchase process and know how to seamlessly guide their customers through. They both strive to deliver the car and the experience. Enjoy your sporty new Audi!

Audi of Naples absolutely knows how to make you feel like

Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Gerosky, Patti and Mike are an amazing trio! They are all very customer focused and very knowledgeable and freely share their knowledge so you can make the right decision to meet your needs. Delivering the car and the experience is not just a saying, it is what they strive for with all of their customers. Enjoy your new dream car!!

Dealer response

Hi, thank you so much for your feedback about Audi Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!