Meet Patti Lowe

Gerosky was superior. Great communications and stayed on top of this deal. The car is being shipped to me and so far, flawless execution.

They always provide an excellent experience and make sure everything goes smoothly from start to finish.

My experience couldn’t have been better. No problems at all. I recommend them highly.

Jorge Ramirez was great to work with. I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all happen long distance from start to finish without any issues.

Gerosky made our experience feel like a dream. We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the next time I’m in the market for a new car.

Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was.

She was amazing with the whole process. She executed the deal and kept in touch with my brother and I to ensure I was happy with the outcome of the deal. She also took initiative with speaking to my insurance company to add the new vehicle. Really great environment overall.

I worked with Dorian via text/call and everything was seamless down to the delivery of my vehicle! Smoothest dealership transaction I’ve had.

The overall experience at Audi Naples was amazing to say the least. G. Sainvil, my salesman, was patient,kind, honest and thorough. He went above and beyond of what I would've expected from a sales person. Mike Schutt was also super nice and accommodating. We made a deal within 15 minutes. I can't forget Dorian who I spoke with a couple times over the phone that also took the time to send me videos of several cars that peaked my interests without hesitation. Oh, Chuck had my app and all the technology in my car set. I didn't have to do anything. He was also patient and funny. Cool dude! I've been to several dealerships and by far this was the best experience I've ever had. I live an hour away and it was worth the drive. They've earned my trust for sure and I will come back!

This Audi dealer was great, offered me a very good lease deal that I couldn’t walk away from. Jorge was my salesperson, he was very nice and did not waste my time, gave me a good deal and I was out the door really quick.