Reviews
Thank you always Dear Jackie and Chris D in Service!
Thank you always Dear Jackie and Chris D in Service! No one takes care of my G as well as you do. You guys never dissapoiint!
Thank you always Dear Jackie and Chris D in Service!
Thank you always Dear Jackie and Chris D in Service! No one takes care of my G as well as you do. You guys never dissapoiint!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Someone drove into me in a parking lot.
Someone drove into me in a parking lot. I needed repairs to the rear wheel well, the wheel and the side panel. Now? It looks like new!
Someone drove into me in a parking lot.
Someone drove into me in a parking lot. I needed repairs to the rear wheel well, the wheel and the side panel. Now? It looks like new!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Judith, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Every one at Mercedes Benz of Naples is excellent and
Every one at Mercedes Benz of Naples is excellent and very professional, always striving to please and be of service, very courteous and respectful of my time and money, especially my service adviser Scott Vermillion.
Every one at Mercedes Benz of Naples is excellent and
Every one at Mercedes Benz of Naples is excellent and very professional, always striving to please and be of service, very courteous and respectful of my time and money, especially my service adviser Scott Vermillion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alexia, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Everything was perfect from the time I got there until I
Everything was perfect from the time I got there until I picked up my car and I felt like I was scared for And while taking care of them. I felt like I had a T-shirt on that said make me feel important.
Everything was perfect from the time I got there until I
Everything was perfect from the time I got there until I picked up my car and I felt like I was scared for And while taking care of them. I felt like I had a T-shirt on that said make me feel important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Philip, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Mercedes is a class above when it comes to service.
Mercedes is a class above when it comes to service. I have a BMW and had an Audi and VW. My rep Callie is great.
Mercedes is a class above when it comes to service.
Mercedes is a class above when it comes to service. I have a BMW and had an Audi and VW. My rep Callie is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gerard, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Very accommodating Great service , great service
Very accommodating Great service , great service ,beautiful facilities, very kind staff. Z z z z z z z z z z z z z z z
Very accommodating Great service , great service
Very accommodating Great service , great service ,beautiful facilities, very kind staff. Z z z z z z z z z z z z z z z
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Excellent service, we received a recall and set it up-
Excellent service, we received a recall and set it up- Glen helped us and his service was excellent and customer service is impeccable. Thank you for making this so painless
Excellent service, we received a recall and set it up-
Excellent service, we received a recall and set it up- Glen helped us and his service was excellent and customer service is impeccable. Thank you for making this so painless
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always courteous and helpful service from everyone at
Always courteous and helpful service from everyone at this dealership . This is the third car that I have purchased here. You can be sure of being treated fairly.
Always courteous and helpful service from everyone at
Always courteous and helpful service from everyone at this dealership . This is the third car that I have purchased here. You can be sure of being treated fairly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast in and out.
Fast in and out. Scott did a great job of taking care of this situation in a few hours. Very satisfied with service at Mercedes naples
Fast in and out.
Fast in and out. Scott did a great job of taking care of this situation in a few hours. Very satisfied with service at Mercedes naples
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My first visit was a disaster but I was contacted by a
My first visit was a disaster but I was contacted by a second salesperson who was determined to correct my bad experience and offered me a better deal and a far better buying experience. He and those he involved were much more knowledgeable and customer oriented. I am still waiting on some things that were missing from the original sale but expect no issues
My first visit was a disaster but I was contacted by a
My first visit was a disaster but I was contacted by a second salesperson who was determined to correct my bad experience and offered me a better deal and a far better buying experience. He and those he involved were much more knowledgeable and customer oriented. I am still waiting on some things that were missing from the original sale but expect no issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase