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Mercedes-Benz Of Naples

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz Of Naples Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2007

Mercedes-Benz Of Naples is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our customer's expectations.

...



Our goal is to establish a long term relationship with each and every one of our customers. And that starts by training all of our employees at Mercedes-Benz of Naples to treat every customer with courtesy and respect. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer, that makes Mercedes-Benz of Naples a great place to shop for a new luxury vehicle or pre-owned vehicle.

"Mercedes-Benz Of Naples - A DEALERSHIP UNLIKE ANY OTHER"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1311 lifetime reviews. Includes reviews of Mercedes-Benz Of Naples from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 30, 2019

    Well appointed dealership. Courteous personnel, along with a we'll maintain stock of vehicles. All efforts made to make sure that I had a good experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your positive comments about Mercedes-Benz of Naples! We're glad you enjoyed your experience with us, and we hope to see you... again soon. Take care!


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

    Mike Brin

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 6, 2019

    Great salesman, great service Highly recommendation them to everyone Adam went over and above explaining the details of the car and all the features. A+...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that y...ou chose Mercedes-Benz of Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

    Tom Neglio

    Finance and Lease Director

    (5.0) 109 reviews

    Jackie Dressman

    Service Consultant

    (5.0) 49 reviews

    Tino Guerrero

    Service Consultant

    (5.0) 35 reviews

    David Wachs

    Managing Partner/GM

    (5.0) 21 reviews

    Chuck Searles

    Master-Certified Service Consultant

    NOT RATED

    Patrick Baffa

    Service-Loaner Fleet Manager

    NOT RATED

    Mike Cozza

    Service and Parts Director

    NOT RATED

    Corey Bernardo

    Internet Sales Manager

    (5.0) 5 reviews

    Dean Smith

    Sales Manager

    NOT RATED

  • March 3, 2019

    Everyone was very helpful and gave their best to make it the ultimate experience in the leasing transaction, the Sales Dept, The Finance Dept , Customer... Service and not forgetting the Managers.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy you found all of our staff to be so supportive during your experience here at Mercedes-Benz of Naples! If you ever need anything else from... us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Rob Seeds

    Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 30, 2019

    Steve was an absolute pleasure to work with. Nice and low key. We felt comfortable from the get go. We bought a C class with low miles in great shape.... We also got a fair price for our BMW trade. My only suggestion is a major upgrade in the customer waiting area in the new car building. The snack options are the worst I’ve ever seen at an upscale dealership.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate all of your feedback and are glad to hear you enjoyed working with Steve! We hope to continue to provide you with amazing care each visi...t!


    Worked with:
    Shannah Mallard

    Client Relations Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    October 30, 2019

    We live near the North Naples dealership, however, we don't go there because of one reason Jackie. Even though the downtown dealership is so much further... away she makes all the difference in the world. The service she delivers is so outstanding that she sets the bar really high. It is a pleasure doing business with her.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vivian, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feed...back means the world to our staff, particularly to Jackie! We look forward to exceeding your expectations on your next visit!


    Worked with:
    Jackie Dressman

    Service Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    October 24, 2019

    Adam Davis is beyond 5 Star. Adam is the most knowledgeable 'car guy' I have ever met. He knows MBs inside and out, and seems to know what you want and... what you need He knows every detail about every accessory. Adam cares more about helping you and finding what you need, than making the sale. Adam Davis is honest, trustworthy and a real gentleman.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We hope to see you soon!


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

  • 5.0 out of 5
    October 15, 2019

    I contacted Adam Davis regarding a 2020 Mercedes AMG GT. I live in South Carolina and My dealership did not have any of this particular car. They did,... however, find a car similar to the one i wanted at Naples Mercedes. Adam was extremely helpful in discussing the GT. Not only did he discuss in detail the workings of the car but, he took the time to record a video explaining the ins and outs of the car. Adam went over the interior and exterior of the car as if I were there with him. This went above and beyond the call of duty. Unfortunately I did not buy the car from Adam as I was able to get one at a certified AMG dealer that was within an hour of my home in South Carolina. I sent Adam a message informing that I would not be getting the car from him and he seemed to just be excited that I bought one from another dealership. Not many people in sales would be that way. He even offered to help and answer any questions I may have regarding the AMG that i purchased from a competing dealership. If I lived anywhere near Naples, Florida Inwould not have hesitated to buy a car from Adam. His enthusiasm and knowledge regarding the AMG speciality line is unmatched. Thanks again, Michael Morgan Florence, sc

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Morgan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feed...back means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

  • 5.0 out of 5
    October 9, 2019

    Adam provided a very thorough introduction to the Mercedes products we were interested in. He is very personable and humorous and makes car buying (a... potentially painful experience) a pleasure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pj, we're glad to hear Adam took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing f...acility to every guest. We hope we can continue to be of service to you down the road!


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

  • 5.0 out of 5
    October 5, 2019

    Jackie always looks out for my interests regarding service for both of my MB cars. Since we are seasonal residents, Jackie has to use her experience to... decide on the correct and necessary things that need attention.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your response to Jackie's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your ...business. We are looking forward to your next visit!


    Worked with:
    Jackie Dressman

    Service Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    September 28, 2019

    I've purchase many cars in my 49 years, but my recent experience with Mercedes of Naples was the best ever! As we know the auto industry has a lot of... stereotypes, however, Adam Davis is the anomaly. He's the epitome of someone who loves what he does and it shows in his service. Adam not only worked with me on my new Mercedes purchase, but actually stuck around after the sale to give me tutorial regarding every aspect of the vehicle. Attention Mercedes of Naples Management: This guy is the opposite of a car salesmen. He's a relationship builder who knows his product and cares about the customer. If you lose him you will lose my business. Bravo Mercedes of Naples! Ken from the business side of the house was equally professional. Keep up the great work! T.J. & Anita Brightman. Bel Air, Maryland and Burbank, California.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    T.j., thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of you...r new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!


    Worked with:
    Adam Davis

    Certified Internet Sales and Leasing Consultant

    (5.0) 249 reviews

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