Reviews
Jackie my service advisor was excellent from drop off to
Jackie my service advisor was excellent from drop off to pickup. Communication was excellent and the repair was beyond expectations. Highly recommend MB Naples and Jackie as Service Rep
Jackie my service advisor was excellent from drop off to
Jackie my service advisor was excellent from drop off to pickup. Communication was excellent and the repair was beyond expectations. Highly recommend MB Naples and Jackie as Service Rep
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Donald, we're happy you found Jackie to be so supportive during your experience here at Mercedes-Benz of Naples. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Jackie is extremely knowledgeable and honest.
Jackie is extremely knowledgeable and honest. We always ask for her and she does a great job of taking care of us! Always clean dealership and friendly knowledgeable staff!
Jackie is extremely knowledgeable and honest.
Jackie is extremely knowledgeable and honest. We always ask for her and she does a great job of taking care of us! Always clean dealership and friendly knowledgeable staff!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michelle, we're happy you found Jackie to be so supportive during your experience here at Mercedes-Benz of Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The drop off and pick up experience was so easy.
The drop off and pick up experience was so easy. Randy is an amazing advisor. Getting the loaner car and returning it was an easy process as well.
The drop off and pick up experience was so easy.
The drop off and pick up experience was so easy. Randy is an amazing advisor. Getting the loaner car and returning it was an easy process as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hilary, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Randal was great.
Randal was great. Service was excellent. I would definitely refer Naples Mercedes. Adam Davis is incredible and the entire team at Naples Mercedes Benz go beyond expectations.
Randal was great.
Randal was great. Service was excellent. I would definitely refer Naples Mercedes. Adam Davis is incredible and the entire team at Naples Mercedes Benz go beyond expectations.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Josh did a great job.
Josh did a great job. He was reliable, honest, and very knowledgeable about details of the vehicle. I would recommend Mercedes Benz of Naples and Josh to friends.
Josh did a great job.
Josh did a great job. He was reliable, honest, and very knowledgeable about details of the vehicle. I would recommend Mercedes Benz of Naples and Josh to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
My sales representative was very professional as was
My sales representative was very professional as was everyone else I met with. I will certainly visit this dealership when I purchase again and will refer friends as well.
My sales representative was very professional as was
My sales representative was very professional as was everyone else I met with. I will certainly visit this dealership when I purchase again and will refer friends as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
I couldn?
I couldn?t be more pleased with my buying experience. From start to finish everyone from Mercedes Benz of Naples was cordial, thoroughly professional, and efficient. Special shoutout to Jim Conlin, Kyle and Alexis.
I couldn?
I couldn?t be more pleased with my buying experience. From start to finish everyone from Mercedes Benz of Naples was cordial, thoroughly professional, and efficient. Special shoutout to Jim Conlin, Kyle and Alexis.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Susan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
Super service very friendly professional staff work all
Super service very friendly professional staff work all done right and on time and car was also super clean was kept informed of required service
Super service very friendly professional staff work all
Super service very friendly professional staff work all done right and on time and car was also super clean was kept informed of required service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Guntis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always an excellent experience.
Always an excellent experience. The best staff all around! They are professional, highly skilled and fully focused on superb customer service. I highly recommend this dealership.
Always an excellent experience.
Always an excellent experience. The best staff all around! They are professional, highly skilled and fully focused on superb customer service. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Louis, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The Service Advisor Chris Gamez was informative and
The Service Advisor Chris Gamez was informative and professional. He explained the services needed. Then recommended a couple of items I had overlooked. Great place!
The Service Advisor Chris Gamez was informative and
The Service Advisor Chris Gamez was informative and professional. He explained the services needed. Then recommended a couple of items I had overlooked. Great place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Basil, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!