Spikes Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
1255 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    March 28, 2019

    It was a very disappointing experience. I went in with my 2014 Mustang for an airbag recall. I went in to set up n appointment and to request that; 1)... fluids be checked 2) brakes be checked 3) get tires balanced 4) tire alignment.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are d...isappointed to hear that you did not. We will be reaching out to you shortly.

  • 5.0 out of 5
    May 30, 2018

    Everything went well. Service was quick and service workers were patient and friendly. Keep up the good work.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 16, 2018

    No delay in service whatsoever. Just drove up to service area and I was promptly approached by service agent and wait time was minimal. I will certainly... continue to take my vehicle for service Spikes Quick Lane.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ricardo, thank you for your wonderful response to the quality of service our Staff provides! We look forward to seeing you again in the future! Take c...are!

  • 5.0 out of 5
    May 26, 2018

    Excellent service from RJ Rios. I used to go to Austin to buy my vehicles but with this experience I can now purchase my vehicles from spikes ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rafael, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be ...more than happy to assist you! Safe travels!

  • 5.0 out of 5
    May 25, 2018

    They have absolutely surpassed my expectations. My wife and I received the up most professional service we could’ve ever ask for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    Everything went smooth. Dropped the car off 3 hours later it was done.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2018

    Service was great. They make sure you are completely satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2018

    Had a wonderful buying experience at Spikes Ford and my experience was so good my family purchased a second new vehicle and a used vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ruben, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we... will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    May 16, 2018

    We went in expecting to just look around, and we ended getting amazing service and treated like valued customers regardless of how young we are or the... way we were dressed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2018

    Best customer service very helpful my sales man Adam Herrera answered every question I had I will certainly recommend spikes ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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