Reviews
Write a reviewEd was great to deal with before and after the sale.
Ed was great to deal with before and after the sale. Out-the-door costs were same as Ed verbally presented. The only dealer add-on fee was $699 which was reasonable compared to all other dealers. Purchase transaction was quick and easy within one hour. I made appointment during both visits to see the vehicle and then to purchase. I was never kept waiting.
Ed was great to deal with before and after the sale.
Ed was great to deal with before and after the sale. Out-the-door costs were same as Ed verbally presented. The only dealer add-on fee was $699 which was reasonable compared to all other dealers. Purchase transaction was quick and easy within one hour. I made appointment during both visits to see the vehicle and then to purchase. I was never kept waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure working with Ed.
It was a pleasure working with Ed. He is a professional, and knows his vehicles. I will definitely recommend him to all my friends and acquaintances.
It was a pleasure working with Ed.
It was a pleasure working with Ed. He is a professional, and knows his vehicles. I will definitely recommend him to all my friends and acquaintances.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed Rodriguez was extremely professional and honest with
Ed Rodriguez was extremely professional and honest with us regarding the purchase of our new vehicle. He was very knowledgeable and took the time to explain the process every step of the way. This was by far the easiest car buying experience we have had. I will highly recommend Ed as well as Al Packer Ford to all of my friends and family.
Ed Rodriguez was extremely professional and honest with
Ed Rodriguez was extremely professional and honest with us regarding the purchase of our new vehicle. He was very knowledgeable and took the time to explain the process every step of the way. This was by far the easiest car buying experience we have had. I will highly recommend Ed as well as Al Packer Ford to all of my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excelente servicio por parte de Ed Rodriguez.
Excelente servicio por parte de Ed Rodriguez. Desde el 2015, Ed ha sido nuestro agente de confianza a la hora de adquirir nuestros vehículos personales y empresariales. Nos ha ayudado mucho en la toma de decisiones y aclarar cualquier tipo de inquietud que tengamos.
Excelente servicio por parte de Ed Rodriguez.
Excelente servicio por parte de Ed Rodriguez. Desde el 2015, Ed ha sido nuestro agente de confianza a la hora de adquirir nuestros vehículos personales y empresariales. Nos ha ayudado mucho en la toma de decisiones y aclarar cualquier tipo de inquietud que tengamos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found a vehicle I was looking for on their website and
I found a vehicle I was looking for on their website and requested a test drive. One of the sales managers called me to confirm the appointment and assured me that the vehicle is on the lot. When I got there, a rude salesperson was trying to sell me something different. They treated me like an idiot which was a disgusting thing. They fool people into getting to the dealership under a false pretense, so be aware.
I found a vehicle I was looking for on their website and
I found a vehicle I was looking for on their website and requested a test drive. One of the sales managers called me to confirm the appointment and assured me that the vehicle is on the lot. When I got there, a rude salesperson was trying to sell me something different. They treated me like an idiot which was a disgusting thing. They fool people into getting to the dealership under a false pretense, so be aware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very pleasant.
Very pleasant. I purchased the vehicle sight unseen from 1700 miles away. Jason made it very easy. Great things to say to the whole transaction.
Very pleasant.
Very pleasant. I purchased the vehicle sight unseen from 1700 miles away. Jason made it very easy. Great things to say to the whole transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eddie was a great salesperson and made it quick and
Eddie was a great salesperson and made it quick and simple to get in and out with the purchase of our truck. I will definitely recommend him to others.
Eddie was a great salesperson and made it quick and
Eddie was a great salesperson and made it quick and simple to get in and out with the purchase of our truck. I will definitely recommend him to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A good experience
Had a good experience today at Al Packer…service advisor Andre was terrific…got me in and out on time despite the busy schedule..,He even followed up to arrange transportation with Pat who was a pleasure to drive with..first time at this dealership since relocating to Florida.. Will be back..
A good experience
Had a good experience today at Al Packer…service advisor Andre was terrific…got me in and out on time despite the busy schedule..,He even followed up to arrange transportation with Pat who was a pleasure to drive with..first time at this dealership since relocating to Florida.. Will be back..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed is the best!
Ed is the best! I highly recommend going to him if you’re looking to purchase a new ford vehicle! I finally have my dream car!!! Wooooo
Ed is the best!
Ed is the best! I highly recommend going to him if you’re looking to purchase a new ford vehicle! I finally have my dream car!!! Wooooo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10/10 experience.
10/10 experience. He really worked with me & made sure I got a good deal.
10/10 experience.
10/10 experience. He really worked with me & made sure I got a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car