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Napleton's West Palm Beach Hyundai

(1,188 reviews)
Visit Napleton's West Palm Beach Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm 11:00am–4:00pm
New (877) 422-3088 (877) 422-3088
Used (866) 967-6768 (866) 967-6768
Service (877) 493-8894 (877) 493-8894

Reviews

(1,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's West Palm Beach Hyundai from DealerRater.

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thank you Colin and Ron for an amazing car deal.

thank you Colin and Ron for an amazing car deal. ymYou guys rrally gave me great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Kervens makes the car buying experience amazing.

Kervens makes the car buying experience amazing. I was so confused and he helped explain everything from the car to the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Amanda, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Pedro really helped my mom with her first car.

Pedro really helped my mom with her first car. My mother’s English was very limited. Pedro went over all the forms very patiently and did not rush. He wanted to make sure she was comfortable with what she was purchasing. He is such a good guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kervins was such a friendly sales person.

Kervins was such a friendly sales person. His smile helped the buying experience not to be so scary. Thank you for all your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Alex was such an amazing sales guy.

Alex was such an amazing sales guy. He had all knowledge about the car and made me feel great about buying this amazing car. I’m so bless to have had him as a sales guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Carlos was an amazing Salesman’s.

Carlos was an amazing Salesman’s. He went above and beyond to help with my car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Helene, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's West Palm Beach Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

I inquired about a car advertised on cars.

I inquired about a car advertised on cars.com and was sent a personal video. When I called the dealership, they had no idea where the car was and said it had likely been sold. The car is still listed for sale. Scammers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Nicole, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (561) 686-7137 so we can work towards a resolution.

if you are buying a car ask for salesman Jonathan Nichols

if you are buying a car ask for salesman Jonathan Nichols he was great very helpfull and went out of his way for my wife and I made our purchase easy GREAT SALESMAN he took his time showing us all the different things the new car had I cannot say enough about how good he was with us buying a new car is hard but Jonathan made it easy I would tell any one to use Napleton Hyundai and see JONATHAN NICHOLS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Thank you Anthony for helping me get my lease buy out

Thank you Anthony for helping me get my lease buy out handled professionally and clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Edward, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Please save yourself time and avoid this dealership!

Please save yourself time and avoid this dealership! Anthony O. my salesman was very pushy and unprofessional. I did not feel comfortable at all dealing with him. He tried to overprice the car and I ended up going with Kia with the same options and features for $9000 less. Save yourself the hassle on time. While I was signing at Kia he sent me this text message requesting $25 Apple Pay “for his time”. I have never heard or seen this happen before and I’ve multiple friends that have bought vehicles and have never heard of this!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I would like to get some more details about your experience with us. If you would be willing, please reach out to us at (561) 686-7137 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.