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BMW West Palm Beach

(1,686 reviews)
Visit BMW West Palm Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–4:00pm
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 844-8903 (888) 844-8903
Used (888) 308-8381 (888) 308-8381
Service (888) 285-7606 (888) 285-7606

Reviews

(1,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW West Palm Beach from DealerRater.

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Bought a 17 320i 3 months ago, did not like it went to...

Bought a 17 320i 3 months ago, did not like it went to trade for another bmw only to find out that the financing was so upside down $9000 over actual value!!! 22k with 2k down, buyout was 24k....trade in value 16k. Bought a 240i from South Motors for 36k but had to finance 45k because of Braman greedy policy, did I mention I’m a senior citizen both deals Weber through bmw financial.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

By far the best service I ever received in a car...

By far the best service I ever received in a car dealership. Willie Makes the process seamless, painless and exciting. Thank you for all your help & support Proud BMW DRIVER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience with Pat Mullon. He gave us a...

We had a great experience with Pat Mullon. He gave us a good deal, is so easy to work with, and is genuine and sincere. He made the process quick and hassle free. Will definitely be returning in 3 years when the lease is up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the fourth time I have purchased a car with...

This is the fourth time I have purchased a car with Nicole Stem. Nicole is always honest, diligent and makes the process as easy and pleasant as possible. She is also great with communication and kept me updated with the details of the building of my car. I was concerned about going to pick up a new car during the pandemic, but Nicole made sure that everything was ready and in order and Tyler Hamilton had all my paperwork ready to be signed. Everyone was very careful with safety, wearing masks and staying distanced. While I have always had a great experience with Nicole Stem, this particular time was even better than before. I highly recommend Braman BMW and Nicole Stem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Just purchased my first BMW from Willie Orth and very...

Just purchased my first BMW from Willie Orth and very pleased with my experience. He is very knowledgeable and he was very helpful throughout the buying process. My parents recommended Willie as they both have purchased previously with him and I highly recommend him if your looking to purchase. Jack Boyle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Michael Marx . have the best customer service. I was...

Michael Marx . have the best customer service. I was happy with my purchase , he was very kind and explained the history of the car. I would recommend him to all my friends and family who need a car. Thank you Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patel provided excellent service and professionalism. He...

Patel provided excellent service and professionalism. He made purchasing my car a very pleasant experience. The finance person was very professional, too. I feel confident referring other to them. The showroom was lovely. Thank you! Tami Overbury

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional service across the board. Overall an...

Very professional service across the board. Overall an extremely pleasant experience. I would send my friends and family here. They were reasonable on pricing and terms. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nicole is amazing! She provided not only a great service,...

Nicole is amazing! She provided not only a great service, as well as she supported all the process. I am definitely coming back in the next few years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

In light of some issues I ran into, Willie & Mike...

In light of some issues I ran into, Willie & Mike accommodated me and went out of their way to help make it right. They value their reputation and customers satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.