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LaBelle Dodge Chrysler Jeep RAM

2.1
(129 reviews)

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2.1
(129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

1 star reviews here are on point be ready to add 7k or

1 star reviews here are on point be ready to add 7k or 11k to the price of the vehicle your looking for mine was 52 and out the door was 63 fees here are ridiculous and not needed.

1.0

1 star reviews here are on point be ready to add 7k or

1 star reviews here are on point be ready to add 7k or 11k to the price of the vehicle your looking for mine was 52 and out the door was 63 fees here are ridiculous and not needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Not helpful at all looking for 2 suv have no faith in

Not helpful at all looking for 2 suv have no faith in this dealership at this time don’t use them

1.0

Not helpful at all looking for 2 suv have no faith in

Not helpful at all looking for 2 suv have no faith in this dealership at this time don’t use them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2.0

dealership salesperson didn't want to sell the vehicle!

dealership salesperson didn't want to sell the vehicle! he acted like I wanted to steal the vehicle, when i made a fair cash offer; saying things like it was his personal vehicle! totally stupid!

2.0

dealership salesperson didn't want to sell the vehicle!

dealership salesperson didn't want to sell the vehicle! he acted like I wanted to steal the vehicle, when i made a fair cash offer; saying things like it was his personal vehicle! totally stupid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Eric done a great job.

Eric done a great job. Got a new ram 1/11/24. Recommend this place definitely

5.0

Eric done a great job.

Eric done a great job. Got a new ram 1/11/24. Recommend this place definitely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

I found this dealership on Autotrader and they had the

I found this dealership on Autotrader and they had the vehicle I wanted advertised for 64K which is a GREAT price. I made the online offer and did the credit report online. I received follow up texts from Angie, in which I disclosed that I was concerned that the price might include charracteristics which do not apply to me: I am not military, not a first responder, not FFA. She involved Mike, who I believe to be a manager. They quoted me a price of $67,780 not including tax, tag, title. At the last moment, while I was headed there, the hour away from me, they told me the finance fee was 9.5%. I said that was very high and I would not pay it. They then told me the deal was contingent on me financing with them. I said thank you and goodbye. Five minutes later, Mike called me and said he would honor the price and I could pay cash. The next day I texted in that I needed a final price because I was going to pay cash. Angie texted back that the price required financing. I then telephoned Mike who had told me something different the night before, and he said there was an additional $2k fee for not financing with him. I hung up, and then thought about it, and $69k was still a good price. So I telephoned him back and he told me that the dealership had decided they did not want to do business with me! I reviewed in my mind whether or not I had said or done anything rude or unpleasant to this business, and I did not. I think they just planned to dupe me and did not know how to get out of their lies and false advertising. I would never do business with them either. They not only lied in their advertising, but they made me feel horrible about myself!

1.0

I found this dealership on Autotrader and they had the

I found this dealership on Autotrader and they had the vehicle I wanted advertised for 64K which is a GREAT price. I made the online offer and did the credit report online. I received follow up texts from Angie, in which I disclosed that I was concerned that the price might include charracteristics which do not apply to me: I am not military, not a first responder, not FFA. She involved Mike, who I believe to be a manager. They quoted me a price of $67,780 not including tax, tag, title. At the last moment, while I was headed there, the hour away from me, they told me the finance fee was 9.5%. I said that was very high and I would not pay it. They then told me the deal was contingent on me financing with them. I said thank you and goodbye. Five minutes later, Mike called me and said he would honor the price and I could pay cash. The next day I texted in that I needed a final price because I was going to pay cash. Angie texted back that the price required financing. I then telephoned Mike who had told me something different the night before, and he said there was an additional $2k fee for not financing with him. I hung up, and then thought about it, and $69k was still a good price. So I telephoned him back and he told me that the dealership had decided they did not want to do business with me! I reviewed in my mind whether or not I had said or done anything rude or unpleasant to this business, and I did not. I think they just planned to dupe me and did not know how to get out of their lies and false advertising. I would never do business with them either. They not only lied in their advertising, but they made me feel horrible about myself!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hello, Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at LaBelle Dodge Chrysler Jeep RAM and we take your feedback very seriously. I would like the chance to discuss the level of customer service that you received regarding the purchase of a vehicle. Please reach out to us at your earliest convenience. I would appreciate it. Best, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

Consumer response

I telephoned Bobby Collins, General Manager, after reading this offer of communication. Let me share how that went. First, the telephone number "Mr. Collins" shared is a Chrysler dealership in Lakeland Florida who has never heard of Mr. Collins. Second, I called Plattner Labelle to hear Mr. Collins out, and when I got him on the telephone, he said, " I responded to a review????" When I answered, yes, just minutes ago, he indicated he knew nothing about this email I received, then flippantly offered "Well I'm sorry we disappointed you." Mr. Collins could not have been any less interested than if I was calling to sell him an extended warranty. STAY AWAY!

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5.0

Great Friendly Dealership

Always very friendly and helpful and fast service. Highly recommend for sales and service. Most honest dealership I have ever been too when purchasing a vehicle.

5.0

Great Friendly Dealership

Always very friendly and helpful and fast service. Highly recommend for sales and service. Most honest dealership I have ever been too when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jaimee, thank you for your recommendation and awesome review for both our Sales and Service Team. We are elated to know you always have such fast, friendly, and helpful experiences here at LaBelle Dodge Chrysler Jeep RAM. Do not hesitate to reach out if there's anything else we can do for you.

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5.0

Best Deal For Sure

They had the best price advertised online and after visiting everyone in the area they still had the best price for the same Ram 1500. The staff was really nice and I liked my overall experience.

5.0

Best Deal For Sure

They had the best price advertised online and after visiting everyone in the area they still had the best price for the same Ram 1500. The staff was really nice and I liked my overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Stevie, thanks for this amazing review! It is so great to know you enjoyed our amazing prices here at LaBelle Dodge Chrysler Jeep RAM. Come see us again for any of your future vehicle needs.

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1.0

Absolute horrible experience, the dealership, math, and

Absolute horrible experience, the dealership, math, and the hidden fees in this place are absolutely ridiculous. Was super excited and ready to make a 2 Hour Dr. for a vehicle that I've been looking for for over three months. However, something inside me told me to give them a call find out what my out the door price was mind you the purchase price was just under $16800. How in the world is my out the door price $24,500??? They add so many hidden fees that they don't tell you about I would not recommend this place exactly why they have a 1.5 star review.

1.0

Absolute horrible experience, the dealership, math, and

Absolute horrible experience, the dealership, math, and the hidden fees in this place are absolutely ridiculous. Was super excited and ready to make a 2 Hour Dr. for a vehicle that I've been looking for for over three months. However, something inside me told me to give them a call find out what my out the door price was mind you the purchase price was just under $16800. How in the world is my out the door price $24,500??? They add so many hidden fees that they don't tell you about I would not recommend this place exactly why they have a 1.5 star review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share this feedback. It would be appreciated to have the chance of speaking with you regarding the out-the-door price you were offered by our Sales Team for the vehicle in question. Please reach out to me at a time that works best for you. I hope to connect with you soon, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

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1.0

Nasty place

Bill tried to sell me a van.We went inside to his desk.There was a cup of spilled coffee on his desk.Nobody ever cleaned it off.Nasty.So we negotiated over a cup of spilled coffee.Fake prices here.Added over 2k accessories to deal.(all dealer fees) Bye bye bill.....you looked like you needed that coffee

1.0

Nasty place

Bill tried to sell me a van.We went inside to his desk.There was a cup of spilled coffee on his desk.Nobody ever cleaned it off.Nasty.So we negotiated over a cup of spilled coffee.Fake prices here.Added over 2k accessories to deal.(all dealer fees) Bye bye bill.....you looked like you needed that coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Eddie, Your feedback is important to us at LaBelle Dodge Chrysler Jeep RAM. It would mean a lot to us to have the chance of speaking with you regarding your overall experience with our Sales Team. Please use the contact information below to reach out to me at a time that works best for you. I appreciate your time, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

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1.0

No honest list price here

All these 1 atar reviews are spot on. Over $7000 in mark up. Dang I was in shock a $13,000 car and they quoted me over $20,000 out the door. Hahaha can't wait til the State of Florida catches up with you and fines you into bankruptcy!!!!

1.0

No honest list price here

All these 1 atar reviews are spot on. Over $7000 in mark up. Dang I was in shock a $13,000 car and they quoted me over $20,000 out the door. Hahaha can't wait til the State of Florida catches up with you and fines you into bankruptcy!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, We take your feedback seriously here at LaBelle Dodge Chrysler Jeep RAM and would appreciate having the chance of speaking with you regarding our pricing. Please reach out to me so that we can discuss this matter further. Thank you, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

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