Sunset Kia of Venice

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 19, 2020

    Took care of my Kia 2019 Rio very professional and the wait was great The Service Representative was very helpful with and even washed my car

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2020

    The car was thoroughly checked out and I was shown that the cabin filter needed replacing, which I had not known about. I was offered a free car wash which... was a pleasant surprise. The staff is always pleasant and patient in answering my questions. I did not feel pressured by them when I had bought the car from them. I believe I was given a fair deal when I bought the car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 2, 2016

    Friendly, they know what they are talking about. I am very satisfied with the deal

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive feedback! We are thrilled you were satisfied with your deal and we hope you are enjoying your new car!

  • 5.0 out of 5
    December 4, 2019

    I have been to Sunset Kia in Venice several times for service, repairs and also bought my Kia Sportage from them. They have consistently been pleasant,... professional, provided quality service, and not pushy or trying to oversell. Very happy with Sunset Kia of Venice and I love my Kia Sportage!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2018

    The best Kia dealer experience in SW Florida to date. They don't try to over sell you on anything. Service is incredible. Hand washing cars instead of... the usual scuff n buff that most other dealers have. I highly recommend Sunset Kia.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2018

    Showed up after dead battery jump start. Despite having no appointment and the late hr Frank and the staff replaced my battery and were professional and... personable. This dealership always treats its customers well in my opinion

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2018

    Best Car Service Ever. Service Advisors are always welcoming and very helpful. Waiting room is very pleasant place to pass the time while waiting for... repairs to be done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2018

    Best group of people I have ever have done business with. Thanks Gary for the hat that sealed the deal. Lol. Do not remember everyone's name but I can... tell you they are a wonderful group of people. I look forward to doing business with them for a long time. Thanks again, George Thank

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 14, 2018

    Well service advisor was more than helpful and courteous, but the cashier at time of payment definitely needs extensive training on how to treat customers... and at least appear to have a positive attitude

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review as we value all customer feedback. We see that you were not pleased with the customer service you ...received while at our dealership. We pride ourselves on exceptional service in every interaction and that was not the case here. Our Service Manager, Corky Hanson, would like the opportunity to discuss this with you in more detail and see what we can do to rectify the situation. He can be reached at 941-412-0515 and looks forward to speaking with you.

  • 4.0 out of 5
    March 25, 2018

    Very attentive to customers. Answered all questions responsibly. Presented with a number of financing options. Prepared to work with us using TRUE CAR... information we provided. No high pressure sales.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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