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Ed Howard Lincoln

(448 reviews)
Sales hours: 8:00am to 8:00am
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:00pm
Tuesday 8:00am–8:00am 7:30am–5:00pm
Wednesday 8:00am–8:00pm 7:30am–5:00pm
Thursday 8:00am–8:00pm 7:30am–5:00pm
Friday 8:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed

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See all 7 vehicles from this dealership.

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Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service department was great to work with when I had a dead battery. The advisor kept us informed every step.

Service department was great to work with when I had a dead battery. The advisor kept us informed every step.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I would like to recognize Mr. Jose Ortiz for the service he provided on me getting my new car. Very respectful had all the answers to my questions. I would recommend him 100%. to anyone looking for car I will send them to him Sincerely Sheri lumbra

I would like to recognize Mr. Jose Ortiz for the service he provided on me getting my new car. Very respectful had all the answers to my questions. I would recommend him 100%. to anyone looking for car I will send them to him Sincerely Sheri lumbra

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience with Ed Howard Lincoln service was better than expected. They assessed the issue quickly and arrange to make the repair at a convenient time working around my schedule. The repair was perfect and my car looked and ran like new again. I would recommend Ed Howard Lincoln without qualification.

My experience with Ed Howard Lincoln service was better than expected. They assessed the issue quickly and arrange to make the repair at a convenient time working around my schedule. The repair was perfect and my car looked and ran like new again. I would recommend Ed Howard Lincoln without qualification.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Lenora in service is, in one word, AMAZING! Thoughtful and professional! She is an asset to your business.

Lenora in service is, in one word, AMAZING! Thoughtful and professional! She is an asset to your business.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very satisfied with the service I received. Lenora was great communicating with me and car was fixed on time.

Very satisfied with the service I received. Lenora was great communicating with me and car was fixed on time.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a regular 10,000 mile service and a safety recall service. The service department is efficient and the managers are honest and friendly and professional.

I had a regular 10,000 mile service and a safety recall service. The service department is efficient and the managers are honest and friendly and professional.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very satisfied with service on our car. It was a recall situation and handled expertly .

Very satisfied with service on our car. It was a recall situation and handled expertly .

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Lanora is a great service representative. She does all I ask and then checks to see if there are other problems that should be addressed. I feel confident about the condition of my care after her review and suggestions.

Lanora is a great service representative. She does all I ask and then checks to see if there are other problems that should be addressed. I feel confident about the condition of my care after her review and suggestions.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The pickup and delivery service was not properly handles. Steve was great, but scheduling poor

The pickup and delivery service was not properly handles. Steve was great, but scheduling poor

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Lenora has been an outstanding representative of Ed Howard Lincoln service facility. Our preparation for delivery was excellent and the sales representative, Bailey Stinson, was patient and thorough demonstrating the vehicle and patiently answered all of our questions. The purchasing process did not include up charge items and the trade in offer was fair in my opinion. I would recommend Ed Howard Lincoln to any potential buyer.

Lenora has been an outstanding representative of Ed Howard Lincoln service facility. Our preparation for delivery was excellent and the sales representative, Bailey Stinson, was patient and thorough demonstrating the vehicle and patiently answered all of our questions. The purchasing process did not include up charge items and the trade in offer was fair in my opinion. I would recommend Ed Howard Lincoln to any potential buyer.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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