Reviews
The staff at VW Corpus was absolutely fabulous.
The staff at VW Corpus was absolutely fabulous. They made my car buying experience so easy! This is the second car I have bought from them in the past 3 yrs. Love my new Atlas!
The staff at VW Corpus was absolutely fabulous.
The staff at VW Corpus was absolutely fabulous. They made my car buying experience so easy! This is the second car I have bought from them in the past 3 yrs. Love my new Atlas!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff in every department made everything really easy
The staff in every department made everything really easy and were professional. It was the most painless experience and my car buying experience was 10/10
The staff in every department made everything really easy
The staff in every department made everything really easy and were professional. It was the most painless experience and my car buying experience was 10/10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can’t thank Volkswagen enough for taking care of my
I can’t thank Volkswagen enough for taking care of my needs and getting me exactly what I wanted. Adrian was very attentive and made sure I had every question answered before finalizing the sale. 10/10 would recommend putting your trust into this team!
I can’t thank Volkswagen enough for taking care of my
I can’t thank Volkswagen enough for taking care of my needs and getting me exactly what I wanted. Adrian was very attentive and made sure I had every question answered before finalizing the sale. 10/10 would recommend putting your trust into this team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Volkswagen of Corpus Christi appreciates your kind words. I’m glad to hear our team took care of you well during your visit. Enjoy your new ride!
Excellent experience.
Excellent experience. Best car buying experience ever. Easy procedure, got a great deal, and knowledgeable staff.
Excellent experience.
Excellent experience. Best car buying experience ever. Easy procedure, got a great deal, and knowledgeable staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback with us at Volkswagen of Corpus Christi. We’re pleased that you had such a positive car-buying experience and found our team knowledgeable. Wishing you many happy miles in your new vehicle!
f I could give VW of Alamo Heights zero stars, I would.
f I could give VW of Alamo Heights zero stars, I would. I bought my brand new 2024 Taos from here in May. While traveling to Corpus Christi in July it broke down, and the entire experience has been a nightmare from start to (still waiting for) finish. My car, with less than 3,000 miles on it, was towed to the VW of Corpus Christi. It’s now been 6 weeks, and I still have no idea when it will be repaired. Jose, the service advisor, has been unable to give me an ETA. To make matters worse, they won't provide a rental car, claiming they don't have any available. So, good luck if you ever need one from this dealership. The level of customer service I've experienced has been shocking. I initially gave them a great review because the experience of selling me the car was great. If you need help after that point, they are zero help. On Monday July 29th 5 days after being towed, I met with Adnaan "Andy" Rowshan and Cameron Harris, the salespeople I dealt with at Alamo Heights, they told me to call VW directly because the car isn’t at their dealership. They refused to provide a loaner car, stating that my car was towed to the closest dealership where it broke down. Chris Cameron, their manager, was too busy to help me, and even after leaving my number for Lee Tinoco, the GM, weeks ago I didn’t hear back. This is completely unacceptable for a brand-new car, and I expected much better service. The lack of communication, the refusal to offer a rental car, and the general disregard for their customers is appalling. I deeply regret purchasing from VW of Alamo Heights, and I strongly advise others to take their business elsewhere.
f I could give VW of Alamo Heights zero stars, I would.
f I could give VW of Alamo Heights zero stars, I would. I bought my brand new 2024 Taos from here in May. While traveling to Corpus Christi in July it broke down, and the entire experience has been a nightmare from start to (still waiting for) finish. My car, with less than 3,000 miles on it, was towed to the VW of Corpus Christi. It’s now been 6 weeks, and I still have no idea when it will be repaired. Jose, the service advisor, has been unable to give me an ETA. To make matters worse, they won't provide a rental car, claiming they don't have any available. So, good luck if you ever need one from this dealership. The level of customer service I've experienced has been shocking. I initially gave them a great review because the experience of selling me the car was great. If you need help after that point, they are zero help. On Monday July 29th 5 days after being towed, I met with Adnaan "Andy" Rowshan and Cameron Harris, the salespeople I dealt with at Alamo Heights, they told me to call VW directly because the car isn’t at their dealership. They refused to provide a loaner car, stating that my car was towed to the closest dealership where it broke down. Chris Cameron, their manager, was too busy to help me, and even after leaving my number for Lee Tinoco, the GM, weeks ago I didn’t hear back. This is completely unacceptable for a brand-new car, and I expected much better service. The lack of communication, the refusal to offer a rental car, and the general disregard for their customers is appalling. I deeply regret purchasing from VW of Alamo Heights, and I strongly advise others to take their business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I want to thank jerry bibb how he went out of way to help
I want to thank jerry bibb how he went out of way to help us and made sure that I knew everything about the car. Jerry was patient with us and made sure that's the car I wanted and we didn't feel like pressure to buy it. My husband is 78 and I'm 74 and Jerry took his time to work with us. Everyone was very friendly. Thank you.
I want to thank jerry bibb how he went out of way to help
I want to thank jerry bibb how he went out of way to help us and made sure that I knew everything about the car. Jerry was patient with us and made sure that's the car I wanted and we didn't feel like pressure to buy it. My husband is 78 and I'm 74 and Jerry took his time to work with us. Everyone was very friendly. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback on the supportive assistance provided by our team at Volkswagen of Corpus Christi. It's good to know you felt informed and comfortable through the whole process. We value your trust.
The sales person was friendly and courteous .
The sales person was friendly and courteous . I was not pressured to choose a certain model. Everyone at the dealership were friendly. So far I’m pleased with my selection and model that I bought.
The sales person was friendly and courteous .
The sales person was friendly and courteous . I was not pressured to choose a certain model. Everyone at the dealership were friendly. So far I’m pleased with my selection and model that I bought.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear about your satisfactory experience with our team at Volkswagen of Corpus Christi. It's pleasing that you appreciated our respectful sales approach and enjoyed the dealership atmosphere. Likewise, we're content knowing you are satisfied with your chosen model.
This is a great dealership to buy a car from.
This is a great dealership to buy a car from. My salesman, Joe Hernandez, brought the car to my house for a test drive. We did all the paperwork over the phone. Then the salesman brought the car to me and took my trade. All the other people I dealt with over the phone were very helpful.
This is a great dealership to buy a car from.
This is a great dealership to buy a car from. My salesman, Joe Hernandez, brought the car to my house for a test drive. We did all the paperwork over the phone. Then the salesman brought the car to me and took my trade. All the other people I dealt with over the phone were very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear your purchasing process was smooth, including the house visits and phone paperwork. At Volkswagen of Corpus Christi, our team is always here to assist. Thanks for sharing your experience with us!
Best customer service Ever
so i purchased a 2020 Cadillac XT6 SUV from Cynthia Sandoval few days ago and let me tell you i had the best experience i’ve ever gotten from a saleswomen or salesman she was very professional and i recommend her to anyone looking for a new car. Also i wanna give a Huge shout to Andy Pham this guy there is not enough words to describe the professionalism he showed me while signing my contract . With what we though we was having issues with our AC Mr Pham didn’t hesitate to jump in a loaner suv to come pic up my car and take to dealership to get worked on come to find out there was nothing wrong with the AC ( completely owner era ) he drove from corpus christi to austin texas just to fix the problem and drive back . You will never find that kind of customer service in Car shopping world he was very understanding and professional i will forever mentioned Andy Pham and Cynthia Sandoval to anyone looking to get a vehicle from that place . Yalls owners should be proud of yall
Best customer service Ever
so i purchased a 2020 Cadillac XT6 SUV from Cynthia Sandoval few days ago and let me tell you i had the best experience i’ve ever gotten from a saleswomen or salesman she was very professional and i recommend her to anyone looking for a new car. Also i wanna give a Huge shout to Andy Pham this guy there is not enough words to describe the professionalism he showed me while signing my contract . With what we though we was having issues with our AC Mr Pham didn’t hesitate to jump in a loaner suv to come pic up my car and take to dealership to get worked on come to find out there was nothing wrong with the AC ( completely owner era ) he drove from corpus christi to austin texas just to fix the problem and drive back . You will never find that kind of customer service in Car shopping world he was very understanding and professional i will forever mentioned Andy Pham and Cynthia Sandoval to anyone looking to get a vehicle from that place . Yalls owners should be proud of yall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's delightful to hear about your positive buying experience with the 2020 Cadillac XT6 SUV from Volkswagen of Corpus Christi. We have shared your praise for both Cynthia Sandoval and Andy Pham with our team. Our staff continually upholds professional, attentive customer service throughout Corpus Christi as a standard.
Peace and love. Haha.
They took complete advantage of my elderly father. They saw an opportunity to make a bunch of money and ran with it before I even knew it was happening. My dad ended up with a car that didn’t have features he thought it had and not safe for him. So sad for a reputable dealership. I have tried to reach out to resolve and they don’t respond. Hope others don’t get taken advantage of at this dealership. Peace and love. Gimmick.
Peace and love. Haha.
They took complete advantage of my elderly father. They saw an opportunity to make a bunch of money and ran with it before I even knew it was happening. My dad ended up with a car that didn’t have features he thought it had and not safe for him. So sad for a reputable dealership. I have tried to reach out to resolve and they don’t respond. Hope others don’t get taken advantage of at this dealership. Peace and love. Gimmick.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We take your feedback seriously here at Volkswagen of Corpus Christi and I would like to have the opportunity to speak with you about your father's car-buying experience with our Sales Department. Please email me with your preferred contact information so we can discuss this further. Sincerely, Jeremy Candler General Manager jcandler@vwofcc.com