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Meet Diana Castillo

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 5 years
Dealership experience 5 years

Reviews

Very smooth easy and quick process, staff was excellent

Very smooth easy and quick process, staff was excellent and a pleasant experience overall, would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Larry, thank you for the great review! We appreciate your business and we hope to see you again at Access Ford of Corpus Christi.

Adam was great!

Adam was great! Had a wonderful process from beginning to end. Everyone was great there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're thrilled to hear that Adam and the entire team provided you with a wonderful experience from start to finish. We appreciate your kind words and look forward to serving you again at Access Ford of Corpus Christi!

Sandra Carson was easy to work with and answerd my

Sandra Carson was easy to work with and answerd my questions. Looking forward to adding some accessories ❣️ Love my Ranger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sandra made your experience at Access Ford of Corpus Christi a positive one! Enjoy customizing your Ranger with those accessories, and thank you for choosing us!

Marisol and maintenance staff were verry attentive and

Marisol and maintenance staff were verry attentive and helpful we appreciated how we were treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're glad to hear Marisol and the maintenance staff at Access Ford of Corpus Christi took great care of you. We appreciate your feedback and look forward to serving you again!

This was the first dealership we went to look for an

This was the first dealership we went to look for an Explorer and they exceeded our expectations. The process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Access Ford of Corpus Christi exceeded expectations and was both quick and easy. Thank you for choosing us for your Explorer search!

Always courteous and very helpful and always my first

Always courteous and very helpful and always my first stop when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Vicki, for your wonderful 5-star review! We're thrilled to be your first stop when looking for a vehicle. We appreciate your kind words and look forward to assisting you again at Access Ford of Corpus Christi!

I must say I was very satisfied on my purchase.

I must say I was very satisfied on my purchase. Miss Harris, my Salesman help me find what I was looking for. As for the finance manager, she went through everything detailed and explained detail and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Miss Harris and our finance manager provided you with a satisfying experience at Access Ford of Corpus Christi. Thank you for sharing your positive feedback, and enjoy your new purchase!

Very proficient in what she does very precise expanded

Very proficient in what she does very precise expanded everything very well all around 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so happy to hear that our team at Access Ford of Corpus Christi provided you with precise, clear, and efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!

Excellent and quick Service was very quick and excellent

Excellent and quick Service was very quick and excellent , made the car buying process enjoyable. Customer service was also top tier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Access Ford of Corpus Christi! We're delighted to hear that our team made the car buying process enjoyable and provided top-tier customer service. Enjoy your new vehicle!

Very good dealership to work with very good quick

Very good dealership to work with very good quick customer service that got me in a new vehicle right out the door great salesman Mr. Terry overall great experience in buying a car will recommend it to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Roberto, we're delighted to hear that Mr. Terry and the team at Access Ford of Corpus Christi provided you with a great car-buying experience! Thank you for recommending us, and enjoy your new vehicle!