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Sales Manager
(41 reviews)

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Reviews

Access Ford made a good deal I understand they have make

Access Ford made a good deal I understand they have make money but I’ve said to every dealership as long as I’m happy or feel as though it was a fair deal you have a repeat customer and know the dealer will not sale without making money somewhere on the deal. I didn’t feel taken advantage of of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you received a fair deal and a respectful experience with our team! We wish you safe travels ahead and hope to see you again at Access Ford of Corpus Christi.

Great to do business with Very good staff very

Great to do business with Very good staff very considerate of my needs Good night

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We’re glad to hear you had a great experience with our team. We appreciate your business and look forward to serving you again.

Very upfront.

Very upfront. Courteous, professional, and personal. Especially salesman, Ray Ortiz. Will definitely recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Ray and our team at Access Ford of Corpus Christi provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

Great experience everything was explained very well.

Great experience everything was explained very well. I will definitely recommend this dealership to my family and friends so they can make future purchases there, also me as well .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Roberto, we're delighted to hear you had a great experience with us at Access Ford of Corpus Christi! Thank you for recommending us to your family and friends. We look forward to assisting you again in the future!

Great sales and service No hassles, fast, friendly and

Great sales and service No hassles, fast, friendly and easy to talk to. Happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear you had a hassle-free and friendly experience with both our sales and service teams. We appreciate you choosing Access Ford of Corpus Christi!

I have sent multiple people questions and no one has

I have sent multiple people questions and no one has gotten back to me Just want a response from someone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tommy, thank you for bringing this to my attention. I understand how frustrating it can be to feel like your questions are going unanswered, and that’s certainly not the experience we want anyone to have. I’d like to personally ensure you get the support you need—please feel free to contact me directly at jeffreyslaughter@lithia.com so I can assist right away. Sincerely, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

He was informative, prompt, and efficient.

He was informative, prompt, and efficient. Aside from that, he was friendly and eager to please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear you had a positive experience at Access Ford of Corpus Christi and that your service advisor was informative, prompt, efficient, and friendly. We appreciate your feedback!

Amanda took care of us and was a nice and fast

Amanda took care of us and was a nice and fast experience. Frank the mechanic did grate, truck was in on Friday and out by Tuesday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Amanda and Frank provided you with a smooth experience at Access Ford of Corpus Christi. Thank you for sharing your positive feedback, and we're glad everything went well with your truck!

Excellent service, very quick delivery and very thorough

Excellent service, very quick delivery and very thorough throughout the buying process, very highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that our team at Access Ford of Corpus Christi provided excellent service and a smooth buying process. We appreciate your recommendation!

Fast and easy transaction.

Fast and easy transaction. I was treated like a very important customer even though I have troubled credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you felt valued during your visit at Access Ford of Corpus Christi! Our team is committed to providing exceptional service for all customers. Thank you for sharing your experience with us!