Reviews
My experience at with this dealership sales people was
My experience at with this dealership sales people was Very depressing and a complete waste of time. My interest was in a 2021 ALFA ROMEO GIULIA, for which there were numerous opportunities to let me know by text or email that this vehicle was already sold before I arrived at the dealership. Once I was there my interest was manipulated into another car - 2021 CT4 sport. After test drive I was told again that the vehicle is temporarily unavailable. The next day I received call from Richard who claimed he is one of the sales managers, also the GSM called too, only to basically repeat what his two salespeople did all over again. Actions is a believable testimony of true apology.
My experience at with this dealership sales people was
My experience at with this dealership sales people was Very depressing and a complete waste of time. My interest was in a 2021 ALFA ROMEO GIULIA, for which there were numerous opportunities to let me know by text or email that this vehicle was already sold before I arrived at the dealership. Once I was there my interest was manipulated into another car - 2021 CT4 sport. After test drive I was told again that the vehicle is temporarily unavailable. The next day I received call from Richard who claimed he is one of the sales managers, also the GSM called too, only to basically repeat what his two salespeople did all over again. Actions is a believable testimony of true apology.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear about your experience and sincerely apologize for the frustration this has caused. Providing seamless communication is important to us, and we regret this wasn't your experience. We understand your time is valuable and we would appreciate another opportunity to earn your business. Should you wish to discuss further, please do not hesitate to reach out to our General Sales Manager, Tom Kanaley, via email at TomKanaley@edmorse.com. Ed Morse Corporate Offices
A+ professional and quick and always great to work with
A+ professional and quick and always great to work with on all 5 vehicles purchased from there
A+ professional and quick and always great to work with
A+ professional and quick and always great to work with on all 5 vehicles purchased from there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback at Ed Morse Cadillac Brandon! We truly appreciate your continued trust in us, and we’re so glad to hear that your experience with all five vehicle purchases has been positive. Ed Morse Corporate Offices
Best car buying experience I had with Chris he made it
Best car buying experience I had with Chris he made it very easy and simple I will definitely be buying my next car from him and will recommend family and friends.
Best car buying experience I had with Chris he made it
Best car buying experience I had with Chris he made it very easy and simple I will definitely be buying my next car from him and will recommend family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words at Ed Morse Cadillac Brandon! We're thrilled to hear that Chris and our team provided an excellent experience. Your trust means everything to us, and we look forward to serving you again in the future! Ed Morse Corporate Offices
Mike Murphy is my service rep and he always takes
Mike Murphy is my service rep and he always takes excellent care of my car and me. I have great confidence in him.
Mike Murphy is my service rep and he always takes
Mike Murphy is my service rep and he always takes excellent care of my car and me. I have great confidence in him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words at Ed Morse Cadillac Brandon! We're thrilled to hear that Mike and our team provided such excellent care. Your trust means everything to us, and we look forward to serving you again in the future! Ed Morse Corporate Offices
Eric is the only person I prefer to work with when it
Eric is the only person I prefer to work with when it comes to my car. I trust him because he doesn’t try to sell me on anything I don’t need. He’s straightforward about any issue my car has and gets it repaired the first time around. I don’t have a father or brother in the area so for a woman to find a mechanic to trust is huge! Nobody wants to spend money on car repairs but if Eric is working on it, I know he’s taking care of it as if I were a family member. Thank you Eric!
Eric is the only person I prefer to work with when it
Eric is the only person I prefer to work with when it comes to my car. I trust him because he doesn’t try to sell me on anything I don’t need. He’s straightforward about any issue my car has and gets it repaired the first time around. I don’t have a father or brother in the area so for a woman to find a mechanic to trust is huge! Nobody wants to spend money on car repairs but if Eric is working on it, I know he’s taking care of it as if I were a family member. Thank you Eric!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words at Ed Morse Cadillac Brandon! We're thrilled to hear that Eric provided such a trustworthy and reliable experience. Your trust means everything to us, and we look forward to serving you again in the future! Ed Morse Corporate Offices
The best car buying experience my husband or I have ever
The best car buying experience my husband or I have ever had with any dealership.
The best car buying experience my husband or I have ever
The best car buying experience my husband or I have ever had with any dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That’s amazing to hear! We’re thrilled that you and your husband had such a great car-buying experience with us at Ed Morse Cadillac Brandon. Ed Morse Corporate Offices
My husband and I had the pleasure of working with Darrell
My husband and I had the pleasure of working with Darrell Fowler when we were looking for a new vehicle. He was extremely knowledgeable, helpful, and kind beyond words. I would highly recommend using this dealership and asking for Darrell if you’re looking to purchase a vehicle.
My husband and I had the pleasure of working with Darrell
My husband and I had the pleasure of working with Darrell Fowler when we were looking for a new vehicle. He was extremely knowledgeable, helpful, and kind beyond words. I would highly recommend using this dealership and asking for Darrell if you’re looking to purchase a vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're so glad to hear Darrell provided such a great experience at Ed Morse Cadillac Brandon. We appreciate your recommendation and look forward to serving you again! Ed Morse Corporate Offices
Always friendly, professional reps who listen and give
Always friendly, professional reps who listen and give 1st rate customer service. They make you feel like you belong.
Always friendly, professional reps who listen and give
Always friendly, professional reps who listen and give 1st rate customer service. They make you feel like you belong.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're thrilled to hear that our team made you feel welcome at Ed Morse Cadillac Brandon. Making our customers feel valued and at home is always our goal. We look forward to seeing you again! Ed Morse Corporate Offices
Darrell made our experience so enjoyable.
Darrell made our experience so enjoyable. We did not feel pressured and felt like it was a great experience. We felt welcomed, appreciated and like friends. He was an absolute pleasure to work with. Anthony in finance was also wonderful! Would absolutely purchase another vehicle from this dealership.
Darrell made our experience so enjoyable.
Darrell made our experience so enjoyable. We did not feel pressured and felt like it was a great experience. We felt welcomed, appreciated and like friends. He was an absolute pleasure to work with. Anthony in finance was also wonderful! Would absolutely purchase another vehicle from this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We're so glad our team made your visit enjoyable and stress-free. It’s wonderful to hear that you felt welcomed and appreciated. We look forward to helping you with your next vehicle purchase! Ed Morse Corporate Offices
Mike Murphy always assures all will be well at each
Mike Murphy always assures all will be well at each visit. He never disappoints me!
Mike Murphy always assures all will be well at each
Mike Murphy always assures all will be well at each visit. He never disappoints me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Ed Morse Cadillac Brandon! We're thrilled to hear that our team consistently provides you with excellent service. Ed Morse Corporate Offices