[{"id":156677,"personPtyId":38791773,"firstName":"Joe","lastName":"DiPaula","titleText":"Sales Executive","shortBioText":"Thank you for taking the time to visit my DealerRater.com website and for your consideration in offering a review. I am extremely proud to represent Ed Morse Cadillac-Brandon. Our company's highest mission has been to deliver outstanding guest services to each and every visitor to our dealership for over 75 years. \r\n\r\nSincerely,\r\n\r\nJoe DiPaula","emailTxt":"joedipaula@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/11596d3a221c.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1298937600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":492676,"personPtyId":42700396,"firstName":"Corey","lastName":"Webb","titleText":"Sales Executive","emailTxt":"coreywebb@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/557dfb033035.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":53515,"personPtyId":38787801,"firstName":"Al","lastName":"Carter","titleText":"Sales and Leasing","shortBioText":"While living in Ocala, Florida, I was recruited by a dealer group in Bradenton, Florida. This recruiting effort lead me to visit Ed Morse Cadillac Brandon. I haven't looked back since. The product (both new and used cars), reputation, and staff are the reasons I continue my success with the Ed Morse Automotive Group.\r\n\r\nSome of my hobbies include mobile sound/electronics (12 volt), home entertainment, computer networking, music production/performance. The automotive industry is the one place where many of my hobbies can all be connected.","emailTxt":"alcarter@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/63133d8918a5.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1191196800","industryStartDtUtc":"875664000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":512480,"personPtyId":40816985,"firstName":"Derryl","lastName":"Jones","titleText":"Sales & Leasing Consultant","shortBioText":"I\u001am from Da Bronx NYC. I\u001ave been in Florida for past 18 years and all I\u001ave done was provide my guest with nothing but the best service. I\u001am a family man with 3 children and a wife. I love sports mosts teams from NY and whatever team Lebron James is on lol !! Come see me if your in the market. Better yet come see if you just want to talk. I always have time for you. Donuts and coffee on me.","emailTxt":"Derryljones@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/3f3cba01a5e5.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492623,"personPtyId":40754164,"firstName":"Neil","lastName":"Lucas","titleText":"New Car Manager","emailTxt":"neillucas@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/1ed49b44f26a.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":53557,"personPtyId":38820293,"firstName":"Mike","lastName":"Murphy","titleText":"Service Advisor","shortBioText":"Thank you for taking the time to visit my DealerRater.com website and for your consideration in offering a review. I am extremely proud to represent Ed Morse Cadillac-Brandon. Our company's highest mission has been to deliver outstanding guest services to each and every visitor to our dealership for over 60 years. \r\n\r\nIt has been my pleasure to be of service to you! \r\n\r\nMike","emailTxt":"mikemurphy@edmorse.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/10829cb2a4f2.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1054425600","industryStartDtUtc":"636249600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":53505,"firstName":"Travis","lastName":"Devall","titleText":"Sales Executive","shortBioText":"Thank you for taking the time to visit my DealerRater.com website and for your consideration in offering a review. I am extremely proud to represent Ed Morse Cadillac-Brandon. Our company's highest mission has been to deliver outstanding guest services to each and every visitor to our dealership for over 60 years. \r\n\r\nIt has been my pleasure to be of service to you! \r\n\r\nTravis","emailTxt":"travisdevall@edmorse.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/86b9c136a7fd.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492619,"personPtyId":38823377,"firstName":"Randell","lastName":"Lovell","titleText":"Sales Executive","emailTxt":"randalllovell@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/b359f4ca6e12.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492659,"personPtyId":38809213,"firstName":"Tamika","lastName":"Lopez","titleText":"Internet Sales","shortBioText":"","emailTxt":"tamikalopez@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/361f6f0f67cc.jpg","drDealerId":26738,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":351946,"firstName":"Bob","lastName":"Nelson","titleText":"Internet","emailTxt":"bobnelson@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/65a592b2b44f.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":492622,"firstName":"Kurry","lastName":"Yacinich","titleText":"Business Manager","emailTxt":"kurryyacinich@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/8eeaf91556e1.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":53731,"firstName":"Cheryl","lastName":"Hennen","titleText":"Asst. Service Manager","shortBioText":"Thank you for taking the time to visit my DealerRater.com website and for your consideration in offering a review. I am extremely proud to represent Ed Morse Cadillac-Brandon. Our company's highest mission has been to deliver outstanding guest services to each and every visitor to our dealership for over 60 years. \r\n\r\nIt has been my pleasure to be of service to you! \r\n\r\nCheryl","emailTxt":"cheryhennen@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e611f6bc4fe4.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":492618,"personPtyId":51803460,"firstName":"Sean","lastName":"Farazad","titleText":"Sales Executive","emailTxt":"seanfarazad@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c37b670ed145.jpg","drDealerId":26738,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":356050,"personPtyId":38472620,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"KathrynBloyd@edmorse.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26738,"certifiedEmployee":false}]

Ed Morse Cadillac of Brandon

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Ed Morse Cadillac of Brandon Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Ed Morse Cadillac in Brandon for the best service, selection, and value!. Excellent auto repair services for your vehicl

...

e! Check our website for valuable coupons www.edmorsecadillacbrandonservice.com

"For Value and for Service, it?s Ed Morse."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
325 lifetime reviews. Includes reviews of Ed Morse Cadillac of Brandon from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    Friendliest people ever at a car dealership!!! Very helpful, knowledge, bend over bacwards to satisfy a customer. Service department is exceptional!!!... Eric is fantastic!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    That's what we love to hear! Thank you for taking the time to share your experience, Pat. We appreciate you. Ed Morse Corporate Offices

  • 5.0 out of 5
    October 9, 2018

    This review is for an exceptional Salesman Randall Lovell @ Ed Morse Cadillac Brandon. I went in with some credit challenges. Randall and the sales manager... worked with me provided me with plenty of options. Eventually they found the car of my dreams after a month, we all were tired I even put money down on a car I did not like just to get the process over. Thank you Randall & Ed Morse Cadillac Brandon location you are the best.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, we appreciate you taking the time to share your experience and we're pleased to hear that Randal was able to find your dream car. Please le...t us know if you need anything. Ed Morse Corporate Offices

  • 5.0 out of 5
    October 3, 2018

    As I stated in the other questioner, Mike Murphy is an excellent service advisor.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are thrilled to hear it, Linda! We appreciate you. Ed Morse Corporate Offices

  • 5.0 out of 5
    October 2, 2018

    Mike was very considerate and did an outstanding job with my repair work. The car was also washed and cleaned to my satisfaction after the repair. I... look forward to an excellent experience with Ed Morse Cadillac.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ed Morse Cadillac Brandon

    We are thrilled to hear about your experience with Mike. Thanks for taking the time and letting us know. We appreciate your business and look forward ...to your next visit! Ed Morse Corporate Offices


    Worked with:
    Mike Murphy

    Service Advisor

    (4.9) 35 reviews

  • 5.0 out of 5
    September 26, 2018

    Joseph was great thru the whole experience. He knew exactly what I needed to get done and made it happen. This is why I work with Ed Morse Cadillac in... Brandon.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Ed Morse Cadillac Brandon

    Thank you for your excellent review. We are so happy to hear you had a great experience working with Joseph. We appreciate you and look forward to you...r next visit. Best, Terald Hopkins, General Manager


    Worked with:
    Joe DiPaula

    Sales Executive

    (5.0) 23 reviews

  • 2.0 out of 5
    September 25, 2018

    I???ve been on/off disappointed with Morse service for the past 5 years. As of today...we are done. I???ve driven from Lakeland to Clearwater to try Dimmitt.... Let???s fast forward to the last straw and what has finally caused our divorce. CUE. Yep...the infamous CUE system. After having this unit serviced a few times and, ultimately replaced by Morse, it???s out AGAIN. That???s a Cadillac embarrassment for another day. But, why would the service manager simply brush me off with ???we will try to reset and see if that helps; otherwise, you???re looking at $1100-$1200 to replace???. Oh, and then proceeds to ???advise??? I need $900 in fluid changes. Yep...getting right on it 👌🏼. The nerve. Why would my husband, a moderator on several car forums, hit the forums and find that Cadillac has a refurb and Goodwill program to assist with repairs for this KNOWN debacle(?). So, we???ve been working with an ???Infotainment??? rep out of CA to get assistance. I told Cadillac, I was not going back to Ed Morse because they are only interested in selling not servicing. They called Dimmitt for me. I???m sitting at Dimmitt waiting while the CUE system is being replaced. They contacted Cadillac and got it authorized for replacement for $155 deductible from me. Ed Morse...why did you not do the same? I can only assume there is some type of compensation or bonus attached to service manager compensation that causes them to gauge instead of fo what is fair and just. Shame on you. Never again. It???s a beautiful, peaceful time of reflection to cross the bay and come 50+ miles to Dimmitt, my new servicer. Where do you think we will buy when we get ready? Ed Morse? So silly!! You lost far more than $1200 for a CUE and $900 for fluids. Far more. Divorce is very expensive. Bye bye now.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ed Morse Cadillac Brandon

    LaWaysha, thank you for taking the time to speak with me by phone today. As we spoke, I believe it was a communication issue, on our part, we could ha...ve taken care of your concerns. I also spoke with our team to make sure we communicate that message better in the future. I appreciate you giving us another opportunity to show you the great service we try to provide every customer. I can assure you we will always go above and beyond to assist you in any way. We pride ourselves on providing quality cars and excellent service to our customers. If you'd like to speak further about this matter, feel free to reach out to me directly at DennisDrucker@edmorse.com or by phone at 813-651-0887. Ed Morse Corporate Offices


    Worked with:
    Mike Murphy

    Service Advisor

    (4.9) 35 reviews

  • 4.8 out of 5
    September 23, 2018

    Ours sales person, Jo DiPaula, is always friendly, professional, courteous, and always looks after his customers. The service department is also friendly,... courteous and take care off the customer whether it's for maintenance, a problem, or just a car wash.

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    Does recommend this dealer
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    Ed Morse Cadillac Brandon

    We are so happy to hear that you have enjoyed working with Jo and the rest of the team. Please reach out if there is ever anything we can help you wit...h in the future. Best, Terald Hopkins, General Manager


    Worked with:
    Joe DiPaula

    Sales Executive

    (5.0) 23 reviews

  • 5.0 out of 5
    September 23, 2018

    When I came to the dealership I really wasn't sure what I wanted other than a new vehicle I saw the Xt5 and new that was it, I met Joe and felt so comfortable... with him very easy going cared about what I was saying . What a great person. Every one I had contact with was very nice and you could tell that's just the way there personalities were always. Luv them all. I woul d definitely buy another vehicle there in the future...

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    Ed Morse Cadillac Brandon

    Thank you for the terrific review! Enjoy the XT5 and please let us know if there is anything else we can help you with in the future. Best, Terald Hop...kins, General Manager


    Worked with:
    Joe DiPaula

    Sales Executive

    (5.0) 23 reviews

    Corey Webb

    Sales Executive

    (5.0) 13 reviews

    Mike Murphy

    Service Advisor

    (4.9) 35 reviews

  • 5.0 out of 5
    September 22, 2018

    Eric in the service department always takes great care of me and my car. Thank you vert much

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We appreciate you. Best, Terald Hopkins, General Manager

  • 5.0 out of 5
    September 22, 2018

    They were truly no pressure. They even helped me compare the features and options on the cars at other dealers I was looking at. This was a big help in... making my final decision.

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    0 people out of 0 found this review helpful. Did you?
    Ed Morse Cadillac Brandon

    Thank you for your excellent review. We are so happy to hear you had a great experience with us. We look forward to seeing you back again soon. Best, ...Terald Hopkins, General Manager


    Worked with:
    Corey Webb

    Sales Executive

    (5.0) 13 reviews

    Al Carter

    Sales and Leasing

    (5.0) 17 reviews

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