Reviews
Write a reviewThe service was very quick.
The service was very quick. They serviced my truck within an hour or so. Thank you!
The service was very quick.
The service was very quick. They serviced my truck within an hour or so. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We are glad to hear that we were able to service your truck efficiently. Thank you for choosing our dealership, and we hope to see you again!
Stacy and Jackson were very helpful.
Stacy and Jackson were very helpful. They made the buying process as convenient as possible. My family and I have bought multiple cars from here, despite living an hour away. A+ customer service
Stacy and Jackson were very helpful.
Stacy and Jackson were very helpful. They made the buying process as convenient as possible. My family and I have bought multiple cars from here, despite living an hour away. A+ customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty, Nick! We're so glad to hear that Stacy and Jackson were able to help you out. We appreciate you for taking the time to drive all the way to our dealership, and we look forward to continuing to serve you!
Everyone was friendly, professional and helpful All of my
Everyone was friendly, professional and helpful All of my questions were answered and the car's features were carefully explained.
Everyone was friendly, professional and helpful All of my
Everyone was friendly, professional and helpful All of my questions were answered and the car's features were carefully explained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are thrilled to hear that you found our staff to be so helpful during your visit. We hope to see you again!
Steve was very helpful when having issues with my truck.
Steve was very helpful when having issues with my truck. Got me in quickly, even helped assist me with another department at the dealership. A+
Steve was very helpful when having issues with my truck.
Steve was very helpful when having issues with my truck. Got me in quickly, even helped assist me with another department at the dealership. A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive feedback! We are glad that Steve was able to assist you efficiently and provide excellent service. We appreciate your review and your business!
Quick diagnosis of the problem and fault was fixed I.
Quick diagnosis of the problem and fault was fixed I. Less than two days. Thanks
Quick diagnosis of the problem and fault was fixed I.
Quick diagnosis of the problem and fault was fixed I. Less than two days. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
It took several weeks to schedule service but I had an 8
It took several weeks to schedule service but I had an 8 AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely. I called for status at end of day one and again at the end day two. On both days my call was returned and I was told the technicians had not been able to diagnose the problem. At end of day two I was told they were going to try to get a foreman involved the next day. I don’t understand why this wasn’t this done on day one or day two. At the end of the day I decided not to spend $900 to have the strut replaced. I paid $230 for the diagnosis and appreciate being told that it was not a safety issue. I decided i’ll live with the noise. i’ve been a customer for a long time and this is the first time I’ve been disappointed with the service experience.
It took several weeks to schedule service but I had an 8
It took several weeks to schedule service but I had an 8 AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely. I called for status at end of day one and again at the end day two. On both days my call was returned and I was told the technicians had not been able to diagnose the problem. At end of day two I was told they were going to try to get a foreman involved the next day. I don’t understand why this wasn’t this done on day one or day two. At the end of the day I decided not to spend $900 to have the strut replaced. I paid $230 for the diagnosis and appreciate being told that it was not a safety issue. I decided i’ll live with the noise. i’ve been a customer for a long time and this is the first time I’ve been disappointed with the service experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Pleased with the speed and quality of the work performed.
Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit.
Pleased with the speed and quality of the work performed.
Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Donald was attentive, thorough and knowledgeable.
Donald was attentive, thorough and knowledgeable. Made the visit with my vehicle as quick and painless as possible.
Donald was attentive, thorough and knowledgeable.
Donald was attentive, thorough and knowledgeable. Made the visit with my vehicle as quick and painless as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting Donald, who helped make this such a great experience! We always strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience here at Walker Ford.
service was good.
service was good. My Ford pass app has not undated and this is not the first time this has happened. I have no idea of my tire pressure and I am going on a trip. Now I have to check the pressure because of this . Oil life not updated either. Please reply...
service was good.
service was good. My Ford pass app has not undated and this is not the first time this has happened. I have no idea of my tire pressure and I am going on a trip. Now I have to check the pressure because of this . Oil life not updated either. Please reply...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
very pleased and surprised how well the mobile service
very pleased and surprised how well the mobile service service. very timely, professional and through. Highly recommend using this service much easier than taking vehicle to dealership for routine service .
very pleased and surprised how well the mobile service
very pleased and surprised how well the mobile service service. very timely, professional and through. Highly recommend using this service much easier than taking vehicle to dealership for routine service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
