Reviews
Thank you for fixing my car.
Thank you for fixing my car...........and thank you for taking my homw and picking me up again...... than made it so easy.
Thank you for fixing my car.
Thank you for fixing my car...........and thank you for taking my homw and picking me up again...... than made it so easy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
No appointments available for weeks, dropped off anyway
No appointments available for weeks, dropped off anyway then no communication from service managers on hold forever for ipdates
No appointments available for weeks, dropped off anyway
No appointments available for weeks, dropped off anyway then no communication from service managers on hold forever for ipdates
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Bought many vehicles over the years.
Bought many vehicles over the years. Alot from walker which is always the best experience. Stacy Bold did a wonderful job of explaining everything and getting everything taken care of in a timely manner.
Bought many vehicles over the years.
Bought many vehicles over the years. Alot from walker which is always the best experience. Stacy Bold did a wonderful job of explaining everything and getting everything taken care of in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your comments keep us motivated and working hard for all our guests! We are always more than happy to assist you if anything else comes up. Take care!
Don and the cashier were friendly and helpful.
Don and the cashier were friendly and helpful. I've been using Walker Ford service for over the past 10 years.
Don and the cashier were friendly and helpful.
Don and the cashier were friendly and helpful. I've been using Walker Ford service for over the past 10 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I’m not someone who leaves reviews like this, but enough
I’m not someone who leaves reviews like this, but enough is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not fully explain certain things for me to make an informed decision. He did not keep me informed or communicate the status of the service work being performed. My car ended up being at the dealership for 5 weeks because he did not listen to me at the very start. I’m disappointed in the lack of “customer service” and the lack of “quality” and care of the work performed. I have to take my car back in for service to fix the things that should have been done in the 5 weeks they had my car. Seriously!!!!
I’m not someone who leaves reviews like this, but enough
I’m not someone who leaves reviews like this, but enough is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not fully explain certain things for me to make an informed decision. He did not keep me informed or communicate the status of the service work being performed. My car ended up being at the dealership for 5 weeks because he did not listen to me at the very start. I’m disappointed in the lack of “customer service” and the lack of “quality” and care of the work performed. I have to take my car back in for service to fix the things that should have been done in the 5 weeks they had my car. Seriously!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.
Brooks and Don both assisted me and answered my questions
Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!!
Brooks and Don both assisted me and answered my questions
Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
Walker Ford provided pickup and delivery service for a
Walker Ford provided pickup and delivery service for a recall on my Ford Lightning vehicle. Everything went flawlessly! The driver looked over everything when he picked it up and when he dropped it off. Exceptional service, Thank You vey much!!!
Walker Ford provided pickup and delivery service for a
Walker Ford provided pickup and delivery service for a recall on my Ford Lightning vehicle. Everything went flawlessly! The driver looked over everything when he picked it up and when he dropped it off. Exceptional service, Thank You vey much!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
People were great.
People were great. The location is so so. My biggest concern was the fact that I you charged me to go thru the truck but I left the dealership with no rear lights, that's break lights, no turn signals or running lights. I had to drive in the rain 25 minutes down the rd. Then the next day I had to drive it back the next day. Just wondering why i was charged for something that obviously wasn't done.
People were great.
People were great. The location is so so. My biggest concern was the fact that I you charged me to go thru the truck but I left the dealership with no rear lights, that's break lights, no turn signals or running lights. I had to drive in the rain 25 minutes down the rd. Then the next day I had to drive it back the next day. Just wondering why i was charged for something that obviously wasn't done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.
Very dependable.
Very dependable. Keeps me updated on schedule and repairs. I like have a dealership I can trust.
Very dependable.
Very dependable. Keeps me updated on schedule and repairs. I like have a dealership I can trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Had a great experience as usual.
Had a great experience as usual. We have purchased several trucks from Walker and will continue to do so.
Had a great experience as usual.
Had a great experience as usual. We have purchased several trucks from Walker and will continue to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!