Reviews
Brandon Ford was awsome to deal with. Great customer service and caring for customers. Would recommend this business to anyone
Brandon Ford was awsome to deal with. Great customer service and caring for customers. Would recommend this business to anyone
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
If you’re looking to buy a new or used car or truck go to Brandon Ford and ask for Tommy Shelly. Over the years I have purchased both new and used vehicles and he has always gone above to help me get the best deal around. I work at an auto auction and know all the dealers at all the dealerships and will always choose Brandon Ford to purchase from. I have sent several friends and family to buy vehicles from Tommy and he has always got them the best deals. Go see Tommy Shelly and you will thank me later.
If you’re looking to buy a new or used car or truck go to Brandon Ford and ask for Tommy Shelly. Over the years I have purchased both new and used vehicles and he has always gone above to help me get the best deal around. I work at an auto auction and know all the dealers at all the dealerships and will always choose Brandon Ford to purchase from. I have sent several friends and family to buy vehicles from Tommy and he has always got them the best deals. Go see Tommy Shelly and you will thank me later.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tommy Shelley is a person to trust and will give you the best customer service. We have gone to Brandon Ford for multiple vehicles due to caring and service.
Tommy Shelley is a person to trust and will give you the best customer service. We have gone to Brandon Ford for multiple vehicles due to caring and service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We have been dealing with Brandon Ford, specifically with Tommy Shelley, for over 11 years. He’s knowledgeable, caring and friendly. He’s helped us get quality vehicles for us and three of our children. We will continue to see Tommy whenever we need another vehicle!
We have been dealing with Brandon Ford, specifically with Tommy Shelley, for over 11 years. He’s knowledgeable, caring and friendly. He’s helped us get quality vehicles for us and three of our children. We will continue to see Tommy whenever we need another vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We seen this Vehicle on line and then called and worked with Shelly. From the very beginning Shelly was great to work with. He was professional , courteous , Knowledgeable , Professional. We enjoyed working with him and because of his Demeanor of honesty we decided to buy the Navigator from Brandon Ford. If anyone sees a vehicle on line ask for Shelly he will guide you well. We thank hi m so much !!
We seen this Vehicle on line and then called and worked with Shelly. From the very beginning Shelly was great to work with. He was professional , courteous , Knowledgeable , Professional. We enjoyed working with him and because of his Demeanor of honesty we decided to buy the Navigator from Brandon Ford. If anyone sees a vehicle on line ask for Shelly he will guide you well. We thank hi m so much !!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Shelly is absolutely amazing! the best customer service I've ever had at any dealership! the entire experience was so easy and fast!
Shelly is absolutely amazing! the best customer service I've ever had at any dealership! the entire experience was so easy and fast!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Expectations in buying a new vehicle are always a bit stressful. My expectations at Brandon Ford were met with overwhelming professionalism. Miss Violet was not only professional. And confident in the process . She mixed in her Charm and grace too make it an actual enjoyable experience.. I would Recomend Brandin Ford too Anyone seeking a New Vehicle
Expectations in buying a new vehicle are always a bit stressful. My expectations at Brandon Ford were met with overwhelming professionalism. Miss Violet was not only professional. And confident in the process . She mixed in her Charm and grace too make it an actual enjoyable experience.. I would Recomend Brandin Ford too Anyone seeking a New Vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I originally left a review regarding my service experience with my Ford F-250, but I took it down in good faith after we reached a resolution with the service department. We agreed on a final out-of-pocket amount of $330 due to my warranty company not covering the full cost—something I was already frustrated about, as many dealerships work with customers in these situations. Despite that, I honored the agreement and moved forward. Now, upon returning to pick up my vehicle, I’m being told the total is $130 higher than what was clearly agreed upon. On top of that, they are refusing to release my truck unless I pay the additional amount. This is extremely disappointing. I upheld my end of the agreement, including removing my original review, only to now be faced with unexpected charges and pressure at pickup. This experience reflects a lack of transparency and customer care.
I originally left a review regarding my service experience with my Ford F-250, but I took it down in good faith after we reached a resolution with the service department. We agreed on a final out-of-pocket amount of $330 due to my warranty company not covering the full cost—something I was already frustrated about, as many dealerships work with customers in these situations. Despite that, I honored the agreement and moved forward. Now, upon returning to pick up my vehicle, I’m being told the total is $130 higher than what was clearly agreed upon. On top of that, they are refusing to release my truck unless I pay the additional amount. This is extremely disappointing. I upheld my end of the agreement, including removing my original review, only to now be faced with unexpected charges and pressure at pickup. This experience reflects a lack of transparency and customer care.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
On 03/16/2026, Service Advisor Michael Abati was outstanding, very professional, and with his excelkent knowledge was able to help us with our install of new tires and alignment and save us money . All in under 2 hours. Mr. Michael Abati represents his company well and so we gave him 5 stars. Thank you very much. Jim and Helen Grace Gillen
On 03/16/2026, Service Advisor Michael Abati was outstanding, very professional, and with his excelkent knowledge was able to help us with our install of new tires and alignment and save us money . All in under 2 hours. Mr. Michael Abati represents his company well and so we gave him 5 stars. Thank you very much. Jim and Helen Grace Gillen
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They resolved my problem with the service department which is why I agree to give them a 5 star rating
They resolved my problem with the service department which is why I agree to give them a 5 star rating
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair