Reviews
Prompt, courteous service.
Prompt, courteous service. All areas of car were covered. Very pleased with kia car service dept.
Prompt, courteous service.
Prompt, courteous service. All areas of car were covered. Very pleased with kia car service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales associate Steve was very helpful- knowledgeable and
Sales associate Steve was very helpful- knowledgeable and all around great person to do business with, transaction was smooth. Highly recommended
Sales associate Steve was very helpful- knowledgeable and
Sales associate Steve was very helpful- knowledgeable and all around great person to do business with, transaction was smooth. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service is very professional.
Customer service is very professional. I love this location everyone there was polite also they had snacks for the customer
Customer service is very professional.
Customer service is very professional. I love this location everyone there was polite also they had snacks for the customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ashley in the service department she is awesome.
Ashley in the service department she is awesome. She communicated with me about my vehicle and she helped me to get assistance on getting some of stuff that needed to be done to my car. She helped me to find the extra money and discount to get some more things done to my car.
Ashley in the service department she is awesome.
Ashley in the service department she is awesome. She communicated with me about my vehicle and she helped me to get assistance on getting some of stuff that needed to be done to my car. She helped me to find the extra money and discount to get some more things done to my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to make appointment, people are great but for some
Easy to make appointment, people are great but for some reason Courtesy Brandon is not able to properly repair the issue. This is a SORENTO bought on Dec 2023 and it only have around 15 thousand miles. Check engine light came up and apparently it was the fuel injectors. They ordered them and few days later the installed them. Picked the car and couple of day later the check engine light came up again. Took the car and they diagnosed that they did not reset the code properly so they did. Picked up the car and only a few days later there was a loud noise that came out of the engine bay. Took the car again and this time it was a hose that they did not attached properly. Pick up the car again and to my disbelief the check engine light came back up again. Checking my options at this time.
Easy to make appointment, people are great but for some
Easy to make appointment, people are great but for some reason Courtesy Brandon is not able to properly repair the issue. This is a SORENTO bought on Dec 2023 and it only have around 15 thousand miles. Check engine light came up and apparently it was the fuel injectors. They ordered them and few days later the installed them. Picked the car and couple of day later the check engine light came up again. Took the car and they diagnosed that they did not reset the code properly so they did. Picked up the car and only a few days later there was a loud noise that came out of the engine bay. Took the car again and this time it was a hose that they did not attached properly. Pick up the car again and to my disbelief the check engine light came back up again. Checking my options at this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ed, Thank you for sharing your detailed feedback. We sincerely apologize for the ongoing issues you've experienced with your vehicle and for the inconvenience this has caused. It’s clear that this situation has been frustrating, and we regret that we have not met your expectations in resolving these problems efficiently. We would like to speak with you further, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Ed, Thank you for sharing your detailed feedback. We sincerely apologize for the ongoing issues you've experienced with your vehicle and for the inconvenience this has caused. It’s clear that this situation has been frustrating, and we regret that we have not met your expectations in resolving these problems efficiently. We would like to speak with you further, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Fantastic crew, very professional, made it a smooth
Fantastic crew, very professional, made it a smooth event. Would recommend them . Open on Sundays too!
Fantastic crew, very professional, made it a smooth
Fantastic crew, very professional, made it a smooth event. Would recommend them . Open on Sundays too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a very pleasant experience at this dealership.
Had a very pleasant experience at this dealership. Mike "Gump" was one of the best salesman you could ask for. He went above and beyond to help me buy my new Kia Soul. Would definitely recommend getting a car from him.
Had a very pleasant experience at this dealership.
Had a very pleasant experience at this dealership. Mike "Gump" was one of the best salesman you could ask for. He went above and beyond to help me buy my new Kia Soul. Would definitely recommend getting a car from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was absolutely helpful and very informative to me in
Nick was absolutely helpful and very informative to me in getting important car maintenance done.
Nick was absolutely helpful and very informative to me in
Nick was absolutely helpful and very informative to me in getting important car maintenance done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I want to thank Armando for being the first salesman who
I want to thank Armando for being the first salesman who actually listen to what I wanted in a car, the price I was looking for and making my buying experience easy. I never felt pressured and didn't make me feel like I had to buy any of the vehicles. He was very professional as well as the rest of the staff. They were attentive in asking if I needed any help. It was a breeze, I can honestly say that it was my best experience buying a car. Thank you Armando and the staff of Kia Dealer in Brandon, FL.
I want to thank Armando for being the first salesman who
I want to thank Armando for being the first salesman who actually listen to what I wanted in a car, the price I was looking for and making my buying experience easy. I never felt pressured and didn't make me feel like I had to buy any of the vehicles. He was very professional as well as the rest of the staff. They were attentive in asking if I needed any help. It was a breeze, I can honestly say that it was my best experience buying a car. Thank you Armando and the staff of Kia Dealer in Brandon, FL.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly service and comfortable waiting room.
Friendly service and comfortable waiting room. I would recommend to any Kia car owner. Very organized.
Friendly service and comfortable waiting room.
Friendly service and comfortable waiting room. I would recommend to any Kia car owner. Very organized.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair