Courtesy Kia

Extremely unorganized business. Buying a car from them has been an unnecessary inconvenience in my life. They "lost" the original price we signed... on, called back asking for more money as a down payment before realizing they had the wrong offer. Then, after having all of our requested documents and information (pay stubs, proof of residence, etc), waited to finalize the sale on their end. When they could not get one last piece of the puzzle complete (as I was out of town on vacation) threatened that they would need the car back. We had our new vehicle for 3 weeks at this point. Up to this point, these were all only minor issues that I shrugged off. However, when they sent my plate, tag, and title to the wrong address (my father had cosigned, so they sent to his house on the opposite side of the state) I was a little upset. As the temporary tag expired, my wife drove up there to have them give us a new temporary tag until we received the real one in. My wife is literally 40 weeks pregnant and due any day, hence why we bought a new and reliable family car. I was pretty surprised when they did nothing to fix this problem for us, one that they created by being sloppy and having no attention to detail throughout this transaction, and sent my wife away without another temporary tag. I would not recommend buying from this dealer. Kia's are a great car, but I highly recommend buying somewhere else.

If you're just looking or in need of a good deal, GO and see Armando! Thank you and your team for such a smooth buying experience!

Richard, Frank and Anthony make quite a team. Explained everything and then Jason wrapped up the paperwork. I am very happy with my Sorento and the dealership.

I walked into the dealership upside down and feeling defeated. Andres listened to me and was able to find the right car that suited my needs and fit into... my budget. I am so relieved to get out of my old financial burden into something that financially makes since. Thanks Andres Amaya! I highly recommend him if you are looking for a New Car.

Went to a couple of other dealerships! Seams like nobody was interested in selling us a vehicle# We got an email from Courtesy Kia. We drove over an hour... there . And the salesman Andres Amaya sold us a brand new Kia Soul😀. He worked very hard for about 5 plus hours! He was pleasant from start to finish! So happy we had him as our salesman! As a matter of fact everyone in this place we dealt with was very nice!

My wife and I test drove a new car (and spent 2 hours dealing with) another dealership. Unfortunately the other unnamed dealer could not meet us at a reasonable... interest rate or out the door price considering our excellent credit scores. We thanked them and decided we would visit other dealers on the following day. Luckily I used ???Truecar??? to find another dealership. Courtesy Kia called me immediately because they knew I was interested in a Kia Rio. I told them the exact deal I walked away from (at the previous unnamed dealership, and while I was not lying I appreciated that they understood I was straightforward without a ???paper quote??? from the other dealership) and then told them the exact deal I would be happy to close with them. They said they would call me back. Within 20 minuets I received a call from Courtesy Kia (specifically Armando) stating that they would accept my exact terms for the exact car I wanted (my terms were reasonable to be fair) and that if I came in the next day this would be the deal I could ???Sign on the dotted line.??? True to form, I arrived the next day with my wife ready to enter another negotiation to keep the deal we agreed upon over the phone. Much to my amazement, and happiness, the deal had not changed by a penny. The deal I made over the phone (the exact deal I wanted) was immediately honored, I signed some paperwork and was out the door with the exact car I intended to purchase at another dealer, but for thousands less by going to Courtesy Kia (Including Courtesy Kia being able to get me financed at 0.0%apr with our credit scores). In a few years I will be in the market to replace our other car. Courtesy Kia will be my immediate choice. I have a feeling that if I need to negotiate with them for my future car (hopefully the Stinger) they will be fair considering how fair they were when I honestly offered no negotiation on my end this time around.

Very thankful I came to this dealership Armando and his staff was very nice. He help me get the car I always wanted! Very blessed (:

We have had two encounters with Cristian and in both instances he has been very kind and attentive. Today, 7/21, we were servicing our vehicle and before... we left, I was in need of some information and he went above and beyond to find out what I needed and provided me with the necessary information for communication with the indicated person. Excellent customer service! Thank you.

This dealership, as well as the Internet Sales Manager Armando made the whole buying process easy and quick. I felt that they exceeded all expectations... and made a lifelong customer! Nathan in Finance is the bomb! Thanks to everyone for an excellent experience.

My name is Walter. I made an 8am appt for basic service on my Kia Soul and was the first car in line. 1 1/2 hrs later there are people who arrived with... later scheduled apts getting their cars and leaving and my vehicle was still waiting for service. I went to the service desk obviously upset about it. I never received an apology, never received a reason. They decided then to rush the oil change. The car was not detailed as I had by that time missed an appt I had scheduled after, and had to go. At the check out, I never received an apology, of any kind. They charged me full price, and parked my car near the back of the department and left the paper floor may cover in my car, the plastic seat cover, and I had oil on my steering wheel. I will never use this place again not would I buy from them. Worst service I've ever received