Dodge Chrysler Jeep RAM Fiat of Winter Haven

Amber has been great. Always flexible and the only service advisory I’ll work with

Outstanding Service Department !! Vicky was exceptionally helpful and efficient in handling the Factory Recall on my 22 RAM 1500 Big Horn. My appointment time was scheduled for 11:00 AM with an estimated 1 hour completion time. Recall and complete vehicle inspection was completed by 12:00 PM as promised ! I can't say enough about the GREAT people like Vicky who go the "EXTRA mile with a SMILE" in all the departments at WINTER HAVEN CDJRF ! I highly recommend this GREAT DEALERSHIP ! Many thank's to my service advisor "Vicky" who handled the factoru recall on my 22 RAM 1500 Big Horn Truck ! 11AM appointment in / 12PM out / completed just as communicated by her. Her Friendly personality and Smile makes the service experience Exceptional ! IHIGHLY recommend Winter Haven CDJR !

Have leased several Ram 1500's over the past years. Have been to numerous dealers in an effort to receive reasonable offers. My experience with Winter Haven Dodge has always been a positive experience. Knowledgeable, friendly and great value. I would recommend you give them an opportunity.

Very poor customer service from service advisor Vickie. You have lost over 3 good customers

One of the better car dealerships in the area with informative personal and efficiency thru the sale !!!

I arrived on time and the service manager said they will be right with me. They took my truck right in and I was done in about 45 minutes. The customer service girl Amber was very pleasant and polite.

Fast service always take care of my situation and let me no future issues thanks

Purchased over priced oil change deal, then was informed they would not honor the 2nd oil change because I had traded in the Jeep. No attempt made to compromise just informed me I am out $75. Absolutely no customer service. Not the first time with this particular automotive group over charged me. They own a number of dealerships in my area. First time they added fees for “shop supplies” when all they were doing was programming a car fob. I pointed this out to the tech and he insisted that it was just taxes.

Customer service always exceptional; no pressure sales tactics. Vehicle delivered in excellent condition. I recommend this dealership to everyone I know.

AAA+ to salesman Mr. Nicholas Cunningham at the Pre-owned Center. He was so professional, knowledgeable, thorough, kind and patient. We called him about a vehicle we were interested in. My husband is an army veteran. We explained that we had my Father gravely I'll and had to travel in this vehicle asap. The next day we were there, on 7/31/24 to pick it up. It was unbelievable to us how easy and fast he made the process. The vehicle was great just as described. We signed some final documents in the finance office with Mr. Matt Brown who was also amazing. These guys are very honest. They are the best.