Reviews
Write a reviewOil change
Carla was quick and polite to help me out with my oil change. I had no other problems with my vehicle. I was in and out without a hassle.
Oil change
Carla was quick and polite to help me out with my oil change. I had no other problems with my vehicle. I was in and out without a hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good afternoon, the telephone customer service was
Good afternoon, the telephone customer service was excellent, the young man explained everything to me well and I agreed. I would like to know how to file a complaint with ancira eagle pass tx it lasted 10 days waiting for an appointment the day of the appointment I took my jeep and they received it they told me that it would take 4 days to know the diagnosis no one communicates with me I call repeatedly and I they hang up the phone I was left without a car all those days. I get raid I go and they tell me to keep waiting that it only has 2 Mechanics when I was supposed to have an appointment they could do their job better and so I wouldn't be without a car for so many days and just like me the more customers they will have
Good afternoon, the telephone customer service was
Good afternoon, the telephone customer service was excellent, the young man explained everything to me well and I agreed. I would like to know how to file a complaint with ancira eagle pass tx it lasted 10 days waiting for an appointment the day of the appointment I took my jeep and they received it they told me that it would take 4 days to know the diagnosis no one communicates with me I call repeatedly and I they hang up the phone I was left without a car all those days. I get raid I go and they tell me to keep waiting that it only has 2 Mechanics when I was supposed to have an appointment they could do their job better and so I wouldn't be without a car for so many days and just like me the more customers they will have
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Beware - this dealer will sell you an unsafe car
Sold me a car with 7 year old tires that virtually no wear so wouldn't notice. Tires still had "little hairs" on them, they must have had them in storage or something. Have contacted dealership since and they didn't seem to care.
Beware - this dealer will sell you an unsafe car
Sold me a car with 7 year old tires that virtually no wear so wouldn't notice. Tires still had "little hairs" on them, they must have had them in storage or something. Have contacted dealership since and they didn't seem to care.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Professional, knowledgeable and friendly. Everyone was very helpful. They answered my questions and provided a solution to the problem I had with my Chrysler. Would recommend to family and friends.
Great Service
Professional, knowledgeable and friendly. Everyone was very helpful. They answered my questions and provided a solution to the problem I had with my Chrysler. Would recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales experience.
The personalized purchased JP gave me. He listened to my needs and recommended the best solution. Not an order taker but a sales person. Thanks
Great sales experience.
The personalized purchased JP gave me. He listened to my needs and recommended the best solution. Not an order taker but a sales person. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, friendly staff.
Bernie does a great job. The ease of drop off and pick up is great. The shop staff do fine work. Ancira Eagle Pass is a wonderful place to do business, buying or maintaining!
Great service, friendly staff.
Bernie does a great job. The ease of drop off and pick up is great. The shop staff do fine work. Ancira Eagle Pass is a wonderful place to do business, buying or maintaining!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and fast service .very clean
Facility super clean,Very nice employees,Great job on my vehicle,Facility very spacious does not make you feel crowded, car was ready pretty fast
Great and fast service .very clean
Facility super clean,Very nice employees,Great job on my vehicle,Facility very spacious does not make you feel crowded, car was ready pretty fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Personal
fast service & work to be done on vehicle was explained to me. Update of work was given as well.
Great Personal
fast service & work to be done on vehicle was explained to me. Update of work was given as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Friendly Staff, fast service, they let me know when it was ready for pick up, communication was present which is a great tool in my opinion. Thank you.
Great Service
Friendly Staff, fast service, they let me know when it was ready for pick up, communication was present which is a great tool in my opinion. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service. Alma & Bernie are awesome!!!
Friendly service and very courteous staff. Alma Rodriguez and Bernie Chacon are awesome to work it. Highly recommended Ancira Ford in Eagle Pass.
Great Service. Alma & Bernie are awesome!!!
Friendly service and very courteous staff. Alma Rodriguez and Bernie Chacon are awesome to work it. Highly recommended Ancira Ford in Eagle Pass.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase