Alexander Ford

Consumer Review/Warning/Rant: This last week, my 70 year old mother, my two small kids, and I, a disabled person with chronic pain and some mobility problems, were stranded on the side of the highway in the middle of nowhere. The vehicle we were in had it's fuel system break down, stranding us about 20 miles outside of Kenedy, Texas. My mother contacted AAA to use her membership benefits. After about 2 hours and multiple calls, AAA was unable to get their dispatch to contact their contract company 181 Wreckers, to send us a tow truck. We contacted 181 ourselves, and they kept telling us that AAA hadn't put an order in, and even then they would only take 1 passenger with them, forcing us to ABANDON THE OTHER 3 PASSENGERS ON THE SIDE OF THE ROAD IN THE TEXAS HEAT IN THE MIDDLE OF NOWHERE. When we tried to explain to 181 Wreckers that we were two small kids, a 70 year old woman, and a diasabled person, and we couldn't just leave 3 of us behind, they grew snarky and angry with us. After literal hours on hold with AAA waiting to speak with a supervisor (who never actually called us back like promised) we contacted Alexander Ford in Kenedy. In less than an hour, they had us picked up, towed, and were working to diagnose our vehicle, working us into their already packed service schedule. They treated us warmly and courteously, offering hospitality, cartoons for our kids to watch, and even a ride to get food from a drive thru while we waited. Within 4 hours, they had our everything diagnosed, picked up the replacement part, and repaired our vehicle. We were back on the road before the end of the afternoon. The costs for their services and repairs were fair and reasonable as well. Thank you everyone at Alexander Ford! Screw you AAA and 181 Wreckers!

Consumer Review/Warning/Rant: This last week, my 70 year old mother, my two small kids, and I, a disabled person with chronic pain and some mobility problems, were stranded on the side of the highway in the middle of nowhere. The vehicle we were in had it's fuel system break down, stranding us about 20 miles outside of Kenedy, Texas. My mother contacted AAA to use her membership benefits. After about 2 hours and multiple calls, AAA was unable to get their dispatch to contact their contract company 181 Wreckers, to send us a tow truck. We contacted 181 ourselves, and they kept telling us that AAA hadn't put an order in, and even then they would only take 1 passenger with them, forcing us to ABANDON THE OTHER 3 PASSENGERS ON THE SIDE OF THE ROAD IN THE TEXAS HEAT IN THE MIDDLE OF NOWHERE. When we tried to explain to 181 Wreckers that we were two small kids, a 70 year old woman, and a diasabled person, and we couldn't just leave 3 of us behind, they grew snarky and angry with us. After literal hours on hold with AAA waiting to speak with a supervisor (who never actually called us back like promised) we contacted Alexander Ford in Kenedy. In less than an hour, they had us picked up, towed, and were working to diagnose our vehicle, working us into their already packed service schedule. They treated us warmly and courteously, offering hospitality, cartoons for our kids to watch, and even a ride to get food from a drive thru while we waited. Within 4 hours, they had our everything diagnosed, picked up the replacement part, and repaired our vehicle. We were back on the road before the end of the afternoon. The costs for their services and repairs were fair and reasonable as well. Thank you everyone at Alexander Ford! Screw you AAA and 181 Wreckers!

I am a first time buyer so I was a little unprepared for the car buying experience. Thank goodness for the honest and patient sales people at Alexander Ford. They explained everything so thoroughly and really made me feel confident in my purchase. Also, I will happily be letting Alexander Ford perform the service work on my car as well. I was taken to the shop and got to meet the service techs and was impressed with their professionalism.

I was very nervous about the whole car buying experience since I am a first time buyer. The sales and finance team at Alexander Ford made the process so easy. They were very patient and thoroughly explained every step of my car purchase. I also plan on having my car serviced there in the future. They took me to the shop and gave me a tour of the facilities. I feel like I made a quality purchase and that my service needs will also be taken care of in a professional manner.

I was looking for a particular model F250, a supercab, and having found it 3 hours from my home was taken care of professionally and kindly by the staff. They worked hard to find a better financing deal than my bank and helped save me some money. Very friendly and explained everything.

The staff at Alexander Auto Center/Alexander Ford were great! They stayed open a few extra hours for us on a Saturday so we could drive from Angleton (77515) to Kenedy to view a truck. The finance manager was not only straightforward, but also a pleasure to do business with. The drive was well worth it, so much we plan to send everyone we can to purchase a vehicle from Alexander. Thanks again!

If you're looking for a dealership to buy your new or used Ford you won't find a better team than the one at Alexander Ford in Kenedy, TX. After my sixth car buying experience Alexander Ford will be the only place I ever purchase again. They simply beat any other dealership I've ever worked with in the past 15 years in every possible aspect. The folks at Alexander Ford provide a personal buying experience that cuts through the normal stresses of purchasing a car/truck. They treat you with care and respect and ensure you walk away completely satisfied with the best deal possible.

My husband and i just purchased a Platinum Edition F-150 from Alexander Ford. As soon as we walked in the door we were treated like family. I felt like we were in and out in no time. We are not pressured to buy by any of the sales staff. Lana and Stacy were both extremely professional. We were even hugged and thanked by the owners. What a great purchase experience. Even though we live 3 hours away from Alexander Ford, I am confident we will purchase our next Ford from them.

I just had to post that the experience I had with Alexander Ford while buying my car was so wonderful. They really took the time to make sure that my vehicle needs were met. Every step was explained thoroughly as we went along in the buying process. I was not pressured at all and this made me really happy. I was given a very fair price for my trade in and a great price on my purchase. I felt that they made me an honest, fair deal and I just couldn't ask for more. Thanks so much!

I have been shopping around for a good used car and felt like I was being gouged by some of the dealerships located in and around my home. However, I went to Alexander Ford in Kenedy and was treated so nice and so fair that it made me change my mind how I felt about car dealerships and their salespeople. They gave me a more than fair price on my trade in and an even better price on the vehicle that I purchased. I had researched my trade in so I had an idea over what I felt would be fair---they beat my expectation! I really felt like they went the extra mile to make me happy! They won me over and to be sure, I am telling all my friends and family to buy their vehicles from them.