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Sullivan Cadillac

(1,037 reviews)
Visit Sullivan Cadillac
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed

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New (352) 360-7723 (352) 360-7723
Used (352) 431-2155 (352) 431-2155
Service (352) 764-3019 (352) 764-3019

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2022.
Sullivan Cadillac has the lowest prices and widest selection of popular new and used luxury SUVs. Our competitive pricing on the Escalade ATS CTS XT5 and SRX is just one more reason the Ocala community chooses Sullivan for their car shopping needs. Stop by our showroom and meet our dedicated Ocala Cadillac Sales Team for more information today!
World Class Sullivan Cadillac Experience

Service center

Phone number (352) 764-3019

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sullivan Cadillac from DealerRater.

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Everyone was great!

Everyone was great! My vehicle was completed on time and correctly. Can not ask for anything more!

Everyone was great!

Everyone was great! My vehicle was completed on time and correctly. Can not ask for anything more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad to hear you had a great experience with us at Sullivan Cadillac and that your vehicle was completed on time and to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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Went in for an oil change and they addressed my recall

Went in for an oil change and they addressed my recall and were efficient and quick!

Went in for an oil change and they addressed my recall

Went in for an oil change and they addressed my recall and were efficient and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Sullivan Cadillac while getting your oil change and recall addressed. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

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John Sandiford in service is one of the best service I

John Sandiford in service is one of the best service I have received. Being in the Automotive industry myself I can say John is great dealing with. The customer service we received was amazing from start to finish. Would highly recommend him to get excellent service. Thank you John you will have me as a loyal customer as long as you are there.

John Sandiford in service is one of the best service I

John Sandiford in service is one of the best service I have received. Being in the Automotive industry myself I can say John is great dealing with. The customer service we received was amazing from start to finish. Would highly recommend him to get excellent service. Thank you John you will have me as a loyal customer as long as you are there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We truly appreciate your kind words about John Sandiford and the exceptional service you received at Sullivan Cadillac. It’s great to hear that your experience met your high standards, especially coming from someone in the automotive industry. We look forward to serving you again in the future and hope to continue exceeding your expectations! Thank you for being a loyal customer! Sincerely, The Sullivan Cadillac Team

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Edwin is always professional courtesy and pays attention

Edwin is always professional courtesy and pays attention to his customers. He goes above and beyond to ensure I am satisfied.

Edwin is always professional courtesy and pays attention

Edwin is always professional courtesy and pays attention to his customers. He goes above and beyond to ensure I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Edwin at Sullivan Cadillac. Our team takes pride in professionalism and dedication to customer satisfaction. We appreciate your support and look forward to assisting you again soon! Sincerely, The Sullivan Cadillac Team

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Excellent service.

Excellent service. The service was completed quicker than I thought but because I had a loaner I was in no hurry to come back. Estefania did a great job keeping me informed. The discount also helped since this was a big job.

Excellent service.

Excellent service. The service was completed quicker than I thought but because I had a loaner I was in no hurry to come back. Estefania did a great job keeping me informed. The discount also helped since this was a big job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with Sullivan Cadillac. It's great to know that Estefania kept you informed throughout the process and that the loaner vehicle made your visit even more convenient. We're also glad you found the discount helpful for your service. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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Well pleased with everything.

Well pleased with everything. Things went very smoothly. I was impressed with the staff that fascinated the purchase of my automobile.

Well pleased with everything.

Well pleased with everything. Things went very smoothly. I was impressed with the staff that fascinated the purchase of my automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a smooth experience with us at Sullivan Cadillac and that our staff made a positive impression during your vehicle purchase. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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Exceptional service, shellby was very attentive patient

Exceptional service, shellby was very attentive patient he held me out all throughout the process we care thank you Sullivan

Exceptional service, shellby was very attentive patient

Exceptional service, shellby was very attentive patient he held me out all throughout the process we care thank you Sullivan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Our team is thrilled to hear about the exceptional service you received from Shelby. At Sullivan Cadillac, providing attentive and patient service to all our customers is always a priority. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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Timmy did a great job, no pressure and very informative.

Timmy did a great job, no pressure and very informative. We loved this dealership, Thank you!

Timmy did a great job, no pressure and very informative.

Timmy did a great job, no pressure and very informative. We loved this dealership, Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re pleased to hear that Timmy provided you with great service at Sullivan Cadillac. It’s wonderful to know that you enjoyed your experience with us. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

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Good experience.

Good experience. I would highly recommend the Solomon Cadillac for their service department very professional.

Good experience.

Good experience. I would highly recommend the Solomon Cadillac for their service department very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Michelle! Happy to hear you had a good experience at Sullivan Cadillac and truly appreciate the recommendation of the service department. Providing professional, top-notch service to every customer is always the goal. Looking forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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My best car buying experience ever!

My best car buying experience ever! Staff were very informative and helpful, pressure was low.

My best car buying experience ever!

My best car buying experience ever! Staff were very informative and helpful, pressure was low.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re happy to hear you had the best car buying experience at Sullivan Cadillac. Our team strives to provide informative and helpful service without pressure, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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