Richardson Bros Chevrolet

4.5
(16 reviews)
New (830) 542-4020 (830) 542-4020
Used (830) 542-4020 (830) 542-4020
Service (830) 542-4068 (830) 542-4068

Reviews

4.5
(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Service

Excellent customer service by service advisor and knowledge of products

5.0

Excellent Saleman

My experience purchasing my new vehicle was excellent. My salesman Daniel was patient and let me look at all vehicles I wanted to look at.

1.0

Not Happy!

Why does it take Frank Gonzalez 1st phone was July 20th in the AM, 2nd phone call was in the pm. I called twice on July 21 in the AM and PM He finally called me yesterday afternoon but I was away from my phone and I returned his call voicemail. I called him twice today July 22 he still has not returned my call! Is that the way you treat your customers? You had no issue depositing my check!

5.0

Great service

Great people to work with. Friendly environment with the car shortage. They were able to have what I was looking for

5.0

Repair service

It took a long time to get part in(not their fault) but provided me with a loaner. I was very pleased with the customer service.

3.0

Customer

Took me 2 visits to get to the problem...no loaner vehicle available...not ready @ time I was told it would be ready

Dealer response

Jessica, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (830) 216-4216 so we can work towards a resolution.

4.8

My engine light visit

I had to take my car in due to the engine light coming on. The service I received was very great! The front service rep Marty was very informative as to what was going on with my car. Would definitley recommend this dealership! I didnt buy a vehicle this visit but I did purchase my vehicle here a few years back... that experience was still a good one. (Reason for 4 starts) :)

Dealer response

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

5.0

Dream come true

I went in a pretty tight spot. My old Neon was costing me more then it's worth to keep it running and my budget was small I never thought I would have drove off in a brand new car with only 80 miles on it and only $400 down. I went in looking at a new car and drove off in my dream car. These really did right by me. They helped me through the whole process and never once tried anything, I utterly love this dealership. Please if you like straight forward talking folks and honest good deals, then Richardsons is your place.

Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

5.0

Fantastic Customer Service

I can't say enough on how well the quality staff at Richardson Bros Chevrolet takes care of me, they provide the best customer in Wilson County hands down! I love those guys and gals!

Dealer response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Richardson Chevrolet

4.0

New Chevy Owner

Jorge and Kevin were great! Took their time to explain all the features on the Chevy Traverse. Joseph in finance was a wonderful help in getting a loan with low finance charges. Overall we had a fantastic time.

Dealer response

Hilbert Heinsohn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Richardson Chevrolet. We hope to be of service to you again in the future. Best wishes, Richardson Chevrolet

See all 16 reviews