Meet Mason Day

They have always done right by me wether its been sales, service or parts department. Excellent customer service.

All of the service providers are excellent and the vehicle techs do a great job always

Clean,, both Dealership and staff. Everyone was informative, polite and knowledgeable. No high pressure. Experience was pleasant

Thank you than you thank you thank you thank you thank you thank you thank you OCALA

Felt rushed and overcharged. Information was left off paperwork per dealership. They did not listen to when I gave them explicit instructions. Tried charging me for a plate I didt need. After I kept asking , why I couldn’t use my existing plate. Per DMV, they had to void the new plate 3 different times. So 3 times they screwed up on the same thing. Still waiting on a refund. Was avoided when trying to call and get things straightened out. Put the wrong address on the title and registration, after I said which address to use. No, not happy. I have bought 3 vehicles from here. Not again. Have a good day.

Vanessa was great!!! She gave me a quote, told me the options and we worked from there. Had a quote from a 3rd party vendor who told us it would be much more and required replacement of all rotary. They only needed to be resurfaced which saved $600.

Considering they took over 2,000 from me and didn't fix anything on my car, they see horrible. They get what they can out of you and then your on your own. Don't use this service department.

Good, good,good,good,good,good,good, good,good,goodgood,good,good,good,good,good

Entire staff that we met were very helpful. Caleb paired us with Lance and he was very informative and left us to look at the vehicle and ask any questions. Gave us time to soak it in without beating us down with the pitch. Adam, Mason and Edgar were all the same. No hurry, no hassle and we’re willing to work with us at the speed we were comfortable with. We got a great little Frontier and had a great experience through Pearson staff. Thanks to all.

.. I have been a customer for 7 years. Always treated with respect courteousness. Excellent customer service. However I purchased an Extended Warranty which causes irritation on both ends, this doesn't reflect on the employees, but they must with us who purchased Extended warranties and require all what we paid for. Again, the customer service is excellent! Warranties should Not be hundreds of dollars if you must fight for every little thing what you paid for! What made you Great was the little extras you use to provide. Enough said..I LOVE my Maxima and the quality service especially if we still have to pay for the warranty. I still have to go elsewhere to have other things done..a over 50.