Reviews
Pleased with the dealership and their response to the
Pleased with the dealership and their response to the warranty issue I was having. Very impressed with Brian, the service manager I delt with. Very knowledgeable and friendly. Would strongly recommend your service department
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It makes us so happy that Brian helped you feel so happy with the experience! We hope to provide you with a five-star experience again! Thank you! - Pearson Nissan of Ocala
Vehicle was brought in five times for the same problem
Vehicle was brought in five times for the same problem and they didn’t fix the problem. They were playing the guessing game I ended up trading out the vehicle at Gainesville Nissan
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly if you'd like to discuss your experience in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111
Big place extreamly friendly staff and helpful.
Big place extreamly friendly staff and helpful. The saleman who help us knew exactly what to show us in just a few questions in conversation. He was fast and knowledgeable. He made the whole process very rewarding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review, Donna! We're pleased that our team provided you with an excellent sales process! We look forward to seeing you next time at Pearson Nissan of Ocala!
Issac Is always very professional and consider my
Issac Is always very professional and consider my thoughts and concerns. He always go above and beyond to help me understand any of my questions and concerns. The only thing it is really cold in the building while waiting on my vehicle
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review! We're happy that Issac has gone above and beyond during your recent visit! -Pearson Nissan of Ocala
Warm and trustworthy !
Warm and trustworthy ! The afore mentioned mean a lot to many people given the current state. Of uncertainty as to intentions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Richard! We appreciate you taking the time to share this kind feedback and hope you won't hesitate to reach out the next time we can be of assistance. Take care! - The Pearson Nissan of Ocala Team
Isaac es un excelente asistente de servicio.
Isaac es un excelente asistente de servicio. Muy amable y servicial. Gracias por tu asistencia.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
¡Gracias por compartir su tipo evaluación! ¡Esperamos transmitir esto a Issac! -Pearson Nissan of Ocala
Excellent customer service.
Excellent customer service. Brian is very knowledgeable and very helpful and friendly. He takes the time to explain everything in detail
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving us such kind feedback and your five-star rating! Brian and the team look forward to assisting you again! Thank you! - Pearson Nissan of Ocala
The advisors and techs are really good at this location.
The advisors and techs are really good at this location. They did an amazing job during my appointment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!
Zach is OUTSTANDING!
Zach is OUTSTANDING!!! I had never had a greater experience with a service manager!!! His customer service needs to be the standard by which you judge others!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zach and the team are so proud to be part of your automotive journey, Robert! Thank you for coming to Pearson Nissan of Ocala!
Vanessa was quick efficient and very knowledgeable she
Vanessa was quick efficient and very knowledgeable she had me in and out fast-Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Vanessa could make your visit an efficient one! Thank you for your business and the kind review, from all of us here at Pearson Nissan of Ocala!