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Pearson Nissan of Ocala

(5,139 reviews)
Visit Pearson Nissan of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 341-7684 (888) 341-7684
Used (352) 877-3745 (352) 877-3745
Service (352) 877-3639 (352) 877-3639

Reviews

(5,139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Nissan of Ocala from DealerRater.

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Service was ok.

Service was ok. Service tech was friendly but failed to explain inspection results or bill of service. No courtesy car wash provided and waiting room amenities were poor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall good service Spent over $3000 and couldn't get

Overall good service Spent over $3000 and couldn't get much of a discount. Disappointed in that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pearson Nissan takes good care of my car, everyone is

Pearson Nissan takes good care of my car, everyone is friendly and answers all my concerns bout my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Samantha gave us great service on our tire replacement.

Samantha gave us great service on our tire replacement. They diagnosed the problem quickly and completed it without problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sam, the service writer, was very good and friendly, got

Sam, the service writer, was very good and friendly, got everything done what I needed and promptly, thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service, Sam is very nice.

Good service, Sam is very nice. My only small issue is that I had a light on and even though I had an obvious issue. It would have been nice being that they did a diagnostic on the car to know what the issue was with the light. I thought with it being a diagnostic test I would have learned everything wrong with the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've taken my car to the dealership every time, and it's

I've taken my car to the dealership every time, and it's good! But why not offer free tir rotation to your customers as a courtesy. Thxs, Mrs. Nelson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always very friendly with a smile on they face and always

Always very friendly with a smile on they face and always willing too help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service dept was great.

The service dept was great. Very accommodating and courteous. Also the sales department was super nice and helpful in the purchase of a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff but had to wait over two hours for an oil

Friendly staff but had to wait over two hours for an oil change and tire rotation. This is very unusual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.