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Pearson Nissan of Ocala

(5,096 reviews)
Visit Pearson Nissan of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 341-7684 (888) 341-7684
Used (352) 877-3745 (352) 877-3745
Service (352) 877-3639 (352) 877-3639

Reviews

(5,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Nissan of Ocala from DealerRater.

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Great service department, especially the service advisor,...

Great service department, especially the service advisor, Jimmy. Very knowledgeable, informative and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We appreciate you coming to visit us here at Pearson Nissan of Ocala and we hope to see you again next time!

Very helpful and informative about the currently oil...

Very helpful and informative about the currently oil change, as well as the next. Also, very quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-stars! See you next time at Pearson Nissan of Ocala!

I purchased a 1500 ram truck with no windshield wiper...

I purchased a 1500 ram truck with no windshield wiper blades how can they sale a truck with one blade that wasn't operational

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. Our team would appreciate the opportunity to discuss this situation with you in greater detail. Would you please contact me directly at your earliest convenience? Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

Excellent customer service, labor and prices, I will be...

Excellent customer service, labor and prices, I will be happy to recommend their services and products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team, Yolanda! See you next time at Pearson Nissan of Ocala!

Very honest. Negotiations were quick and fruitful. David...

Very honest. Negotiations were quick and fruitful. David is a very professional.and friendly person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful feedback, Ken! Thanks for choosing Pearson Nissan of Ocala. We hope to see you again next time!

Each Pearson's representative was cordial, helpful, and...

Each Pearson's representative was cordial, helpful, and exhibited great customer service during the repair process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! -Pearson Nissan of Ocala

They really take care of their customers and they are...

They really take care of their customers and they are very professional. Great experience every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful review! Thank you for being a Pearson Nissan of Ocala customer. We look forward to your next visit!

Very personable encounter. They were thoughtful of the...

Very personable encounter. They were thoughtful of the needs of the customer and made it easy to conduct business in fast and efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're glad to hear our team made your visit with us a smooth one and we hope to see you again next time here at Pearson Nissan of Ocala!

Great place to purchase a vehicle, very friendly...

Great place to purchase a vehicle, very friendly atmosphere, good car buying experience. Thomas Ingram is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind feedback! We're glad you had a great experience with Thomas and we hope you'll be visiting us again in the future! - The Pearson Nissan of Ocala Team

check in was quick and easy, no long waits. service...

check in was quick and easy, no long waits. service advisor was helpful in selecting needed services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback! We hope to deliver this level of service to all of our customers!