Reviews
Excellent service Very good and on time appointment
Excellent service Very good and on time appointment Excellent job by service representative He explained very clearly all necessary Maintenance work that is needed Thanks
Excellent service Very good and on time appointment
Excellent service Very good and on time appointment Excellent job by service representative He explained very clearly all necessary Maintenance work that is needed Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient Tyler was great, very nice and answered all my
Efficient Tyler was great, very nice and answered all my questions Good, good good good
Efficient Tyler was great, very nice and answered all my
Efficient Tyler was great, very nice and answered all my questions Good, good good good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my 2nd time at Kia for assistance and service.
This was my 2nd time at Kia for assistance and service. Chris was a professional from start to finish. He Made me feel not like a customer , but a family member. Albert and his team are the best and a true asset to your company. I give them a million stars.
This was my 2nd time at Kia for assistance and service.
This was my 2nd time at Kia for assistance and service. Chris was a professional from start to finish. He Made me feel not like a customer , but a family member. Albert and his team are the best and a true asset to your company. I give them a million stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very organized.
Very organized. People have been great to me sad About no free oil chg told me. I had a premium
Very organized.
Very organized. People have been great to me sad About no free oil chg told me. I had a premium
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The whole experience was outstanding everyone was family
The whole experience was outstanding everyone was family friendly and met me where I was at. I have been here before and will return and refer here.
The whole experience was outstanding everyone was family
The whole experience was outstanding everyone was family friendly and met me where I was at. I have been here before and will return and refer here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While the sales process in this dealership has always
While the sales process in this dealership has always been good, their service department is awful.
While the sales process in this dealership has always
While the sales process in this dealership has always been good, their service department is awful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Went in with a new car, got an engine coolant flush.
Went in with a new car, got an engine coolant flush. Came out after 2.5hrs to my “finished car” with the oil stained bags half on my seat and half off. Thankfully I rubbed the majority off the seat that wasn’t covered anymore. Get home to check my coolant that they flushed, and they left the coolant cap undone. So much for flushing of debris! Thankfully it was caught or car could have overheated. Hopefully no further issues for such a simple job.
Went in with a new car, got an engine coolant flush.
Went in with a new car, got an engine coolant flush. Came out after 2.5hrs to my “finished car” with the oil stained bags half on my seat and half off. Thankfully I rubbed the majority off the seat that wasn’t covered anymore. Get home to check my coolant that they flushed, and they left the coolant cap undone. So much for flushing of debris! Thankfully it was caught or car could have overheated. Hopefully no further issues for such a simple job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The salesperson William bent over backwards to get the
The salesperson William bent over backwards to get the deal made. But I am supposed to have 4 rug car mats and I have none. Also had to come back to dealership from 40 miles away to sign new paper work because of an error on your part. Not happy about that
The salesperson William bent over backwards to get the
The salesperson William bent over backwards to get the deal made. But I am supposed to have 4 rug car mats and I have none. Also had to come back to dealership from 40 miles away to sign new paper work because of an error on your part. Not happy about that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership’s sales men service writer and head
This dealership’s sales men service writer and head technician are some of the best. This service department quickly gets the job done no hassle buying new car no pressure sales approach .
This dealership’s sales men service writer and head
This dealership’s sales men service writer and head technician are some of the best. This service department quickly gets the job done no hassle buying new car no pressure sales approach .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Probably the worst service center I've visited in 20
Probably the worst service center I've visited in 20 years of any automaker. Employees are unprofessional talking about personal matters within earshot of customers.Dirty floor and torn old furniture. Multiple large roaches running around the floor in broad daylight. Inconsistent communication between service manager failed to keep my wife updated on the actual status of service on our vehicle. Nav/infotainment update never performed despite it listed as a customer complaint on the service order paperwork or whatever it's called. At least the lumbar support was fixed, so the technicians did their job. For as much money as the Hyundai/Kia group has made in the last 5 years, you would think some of that money would go to at least making the service center areas look respectable. I will actively avoid to return to this dealership/service center in the future!
Probably the worst service center I've visited in 20
Probably the worst service center I've visited in 20 years of any automaker. Employees are unprofessional talking about personal matters within earshot of customers.Dirty floor and torn old furniture. Multiple large roaches running around the floor in broad daylight. Inconsistent communication between service manager failed to keep my wife updated on the actual status of service on our vehicle. Nav/infotainment update never performed despite it listed as a customer complaint on the service order paperwork or whatever it's called. At least the lumbar support was fixed, so the technicians did their job. For as much money as the Hyundai/Kia group has made in the last 5 years, you would think some of that money would go to at least making the service center areas look respectable. I will actively avoid to return to this dealership/service center in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair