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Reviews
Best car buying experience & will definitely be doing business in the future! Very good communication
Best car buying experience & will definitely be doing business in the future! Very good communication
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Christian! We look forward to working with you again at Cavender Cadillac. Enjoy your new car!
Kept me informed. Clean, well-stockedwsiting area. Wait time for work was about 2 hours. Thank you.
Kept me informed. Clean, well-stockedwsiting area. Wait time for work was about 2 hours. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business here at Cavender Cadillac.
Took my CT4 in for oil change and tire rotation had no issues was able to wait and they did the service pretty quick. My service advisor was very polite and friendly.
Took my CT4 in for oil change and tire rotation had no issues was able to wait and they did the service pretty quick. My service advisor was very polite and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, we are happy to hear you had a quick, seamless, and friendly experience with our team. Thank you for choosing Cavender Cadillac!
The service department is great. Always professional, accommodating and welcoming. Carlos Villarreal is the best service technician. I’ve been working with him for over 20 years.
The service department is great. Always professional, accommodating and welcoming. Carlos Villarreal is the best service technician. I’ve been working with him for over 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our service department and Carlos, it's appreciated! We look forward to your next visit! - The Cavender Cadillac Team
Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers.
Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your excellent feedback about Carlos and the team, Brady! We appreciate your support and hope to work with you again at Cavender Cadillac. Safe travels!
Out of state buyer here. They had all paperwork completed as we had discussed. The entire process was very easy and fair.
Out of state buyer here. They had all paperwork completed as we had discussed. The entire process was very easy and fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your out-of-state purchase was seamless and fair! Thank you for choosing Cavender Cadillac and for sharing your experience. Enjoy your new vehicle!
I am very pleased with the service department every trip. Carlos is very cordial and responsive and explains to detail as to what services are needed
I am very pleased with the service department every trip. Carlos is very cordial and responsive and explains to detail as to what services are needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful for your feedback and will pass your compliments along to Carlos! Thank you for choosing Cavender Cadillac. See you next time!
We always get great service when we take our SUV in for service. Everyone is friendly taking time to answer any questions we have. We have been taking our vehicle to Cavender since it opened and Carlos Villarreal has been our go-to-guy from day one!!!
We always get great service when we take our SUV in for service. Everyone is friendly taking time to answer any questions we have. We have been taking our vehicle to Cavender since it opened and Carlos Villarreal has been our go-to-guy from day one!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and trust in Cavender Cadillac! We're excited to hear that Carlos and our team have consistently provided excellent service over the years. We appreciate your support!
The car has been in for same problem 3 times . Waiting on PARTS. This has been going on for over six months.
The car has been in for same problem 3 times . Waiting on PARTS. This has been going on for over six months.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I’m sorry to hear about the ongoing issues you’re experiencing with your car, as well as the delays with parts. Please reach out so we can ensure that this is resolved. Shawn Wilcox - Service Director - 2103686474
Carlos was polite , professional and caring. I appreciated his concern bo matter how frazzled I was over the repairs
Carlos was polite , professional and caring. I appreciated his concern bo matter how frazzled I was over the repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Carlos! We're glad he could assist you with professionalism and care. We appreciate your business and will pass along your kind words. See you next time at Cavender Cadillac!