Reviews
Excellent Dealership to work with during my purchase of
Excellent Dealership to work with during my purchase of my XT6, especially Working with Eris
Excellent Dealership to work with during my purchase of
Excellent Dealership to work with during my purchase of my XT6, especially Working with Eris
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rudy, we appreciate the kind words for Eris. Enjoy your new XT6, and thank you from everyone at Cavender Cadillac!
I went in for an oil change and left with a $1200 bill.
I went in for an oil change and left with a $1200 bill. I only ask for an oil change.
I went in for an oil change and left with a $1200 bill.
I went in for an oil change and left with a $1200 bill. I only ask for an oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review. We strive to keep our prices fair and competitive within the current market, so we appreciate your feedback. If there's anything else you'd like to discuss, please feel free to reach out. Best, Katie Dodd - Service Director - +1 (210) 640-7683
I got a $1200 bill .
I got a $1200 bill . The ONLY THING I. Requested was oil and filter service.. and tire rotation. but they performed more to get the bill to $1200, which I never signed for or requested. VERY UNHAPPY CUSTOMER!
I got a $1200 bill .
I got a $1200 bill . The ONLY THING I. Requested was oil and filter service.. and tire rotation. but they performed more to get the bill to $1200, which I never signed for or requested. VERY UNHAPPY CUSTOMER!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the unexpected charges on your bill. We strive for transparency in our services and it seems we fell short here. I'd like to look into this further and ensure everything is clarified for you. Please reach out at your convenience so we can address this matter together. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683
The service at Cavender Cadillac is all that I could have
The service at Cavender Cadillac is all that I could have asked for and more. I never had to leave my house for either servicing my car or buying a new one. Both were done in the same week. They made me feel I was special and everything was handled quickly and without a hitch. I would recommend Cavender Cadillac To anyone.
The service at Cavender Cadillac is all that I could have
The service at Cavender Cadillac is all that I could have asked for and more. I never had to leave my house for either servicing my car or buying a new one. Both were done in the same week. They made me feel I was special and everything was handled quickly and without a hitch. I would recommend Cavender Cadillac To anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're delighted to hear that our team at Cavender Cadillac made your experience seamless and special. Thank you for recommending us! If there's anything else we can do for you, just let us know.
5-star service from Carlos!
5-star service from Carlos! Time conscious, courteous & top quality service. In every way, ensured a top quality experience that inspires one to recommend to others... SCR
5-star service from Carlos!
5-star service from Carlos! Time conscious, courteous & top quality service. In every way, ensured a top quality experience that inspires one to recommend to others... SCR
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fantastic feedback! We're delighted to hear that Carlos provided top-quality service at Cavender Cadillac. We appreciate your recommendation and look forward to serving you again in the future!
Working with this dealership was awesome!
Working with this dealership was awesome! So easy to do business with. We traveled almost two hours and it was worth the effort. They had the car ready to test drive. We immediately went into negotiations and within a short time period we walked out the door with a new car. The entire team was engaged, responsive and truly committed to working with our needs when purchasing a new vehicle. Highly recommend and would travel again for our next purchase
Working with this dealership was awesome!
Working with this dealership was awesome! So easy to do business with. We traveled almost two hours and it was worth the effort. They had the car ready to test drive. We immediately went into negotiations and within a short time period we walked out the door with a new car. The entire team was engaged, responsive and truly committed to working with our needs when purchasing a new vehicle. Highly recommend and would travel again for our next purchase
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for making the trip to Cavender Cadillac! We're delighted that our team made your car-buying experience so smooth and efficient. Your recommendation means a lot, and we look forward to welcoming you back in the future!
Raymond was professional and courteous.
Raymond was professional and courteous. He explained the trouble shooting process and kept me informed.
Raymond was professional and courteous.
Raymond was professional and courteous. He explained the trouble shooting process and kept me informed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Raymond provided professional and courteous service at Cavender Cadillac. Keeping you informed throughout the process is our priority, so thank you for sharing your experience!
Great service provided by friendly professional
Great service provided by friendly professional employees. Have been using Cavender for many years and will not change. Carlos Villarreal is my “GO-TO” guy.
Great service provided by friendly professional
Great service provided by friendly professional employees. Have been using Cavender for many years and will not change. Carlos Villarreal is my “GO-TO” guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team, especially Carlos, has consistently provided you with great service at Cavender Cadillac. Thank you for your loyalty and trust over the years!
I was very pleased.
I was very pleased. He took the time to explain all that was needed to keep the car up to date.
I was very pleased.
I was very pleased. He took the time to explain all that was needed to keep the car up to date.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our Cavender Cadillac team provided efficient service. We are here to help with any future service needs!
Carlos was amazing!
Carlos was amazing! Great service, friendly atmosphere. Even made sure I was ready for the winter storm that was coming. Informative about my vehicle and knowledge of my questions. Thank You Carlos
Carlos was amazing!
Carlos was amazing! Great service, friendly atmosphere. Even made sure I was ready for the winter storm that was coming. Informative about my vehicle and knowledge of my questions. Thank You Carlos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Carlos provided great service and ensured you were prepared at Cavender Cadillac. We appreciate the feedback and look forward to assisting you again in the future!