Reviews
Andrew at Principle BMW was very professional, courteous,
Andrew at Principle BMW was very professional, courteous, knowledgeable, and helpful. Despite a delay because of a computer programming issue, Andrew provided timely updates that made for a very good experience.
Andrew at Principle BMW was very professional, courteous,
Andrew at Principle BMW was very professional, courteous, knowledgeable, and helpful. Despite a delay because of a computer programming issue, Andrew provided timely updates that made for a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marquis, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you have any further questions, please give us a call. We're always happy to help!
Perfect transaction.
Perfect transaction. Don Wilkinson could not have been more helpful. Very highly recommended. Be sure to ask for him.
Perfect transaction.
Perfect transaction. Don Wilkinson could not have been more helpful. Very highly recommended. Be sure to ask for him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Thanks for the recommendation, and have an amazing day!
Just want to say Principle BMW of San Antonio was amazing
Just want to say Principle BMW of San Antonio was amazing to work with especially David K. And Bradly K. They helped just lease our first BMW 430i we very happy and enjoying our new vehicle they went above and beyond to help us out and get us what we wanted they also gave us a good price on our trade in we will definitely do business in the future again and I highly recommend anyone looking to purchase their next BMW to visit Principle BMW of San Antonio
Just want to say Principle BMW of San Antonio was amazing
Just want to say Principle BMW of San Antonio was amazing to work with especially David K. And Bradly K. They helped just lease our first BMW 430i we very happy and enjoying our new vehicle they went above and beyond to help us out and get us what we wanted they also gave us a good price on our trade in we will definitely do business in the future again and I highly recommend anyone looking to purchase their next BMW to visit Principle BMW of San Antonio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Thanks for the recommendation, and have an amazing day!
They had to replace sensors in the antenna fin again due
They had to replace sensors in the antenna fin again due to more water leaks. But now the back seat seatbelt no longer works and the rear sunroof is no longer flush with the interior ceiling. We are used to superb service at BMW, but this time it is not going that way.
They had to replace sensors in the antenna fin again due
They had to replace sensors in the antenna fin again due to more water leaks. But now the back seat seatbelt no longer works and the rear sunroof is no longer flush with the interior ceiling. We are used to superb service at BMW, but this time it is not going that way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding attention to detail.
Outstanding attention to detail. Courteous with prompt service, organized, excellent team approach with follow up on their work
Outstanding attention to detail.
Outstanding attention to detail. Courteous with prompt service, organized, excellent team approach with follow up on their work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service, fast turnaround and the finance
Great customer service, fast turnaround and the finance department was willing to work with me and my schedule.
Great customer service, fast turnaround and the finance
Great customer service, fast turnaround and the finance department was willing to work with me and my schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. John Gamboa told really good care of us. So far we never had a bad experience.
Excellent service.
Excellent service. John Gamboa told really good care of us. So far we never had a bad experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just want to say Principle BMW of San Antonio was amazing
Just want to say Principle BMW of San Antonio was amazing to work with especially David K. And Bradly K. They helped just lease our first BMW 430i we very happy and enjoying our new vehicle they went above and beyond to help us out and get us what we wanted they also gave us a good price on our trade in we will definitely do business in the future again and I highly recommend anyone looking to purchase their next BMW to visit Principle BMW of San Antonio
Just want to say Principle BMW of San Antonio was amazing
Just want to say Principle BMW of San Antonio was amazing to work with especially David K. And Bradly K. They helped just lease our first BMW 430i we very happy and enjoying our new vehicle they went above and beyond to help us out and get us what we wanted they also gave us a good price on our trade in we will definitely do business in the future again and I highly recommend anyone looking to purchase their next BMW to visit Principle BMW of San Antonio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service, timely and detail oriented,
Outstanding customer service, timely and detail oriented, Ms. Erin went above and beyond, provided routine updates went above and beyond the requested repairs and scheduled service
Outstanding customer service, timely and detail oriented,
Outstanding customer service, timely and detail oriented, Ms. Erin went above and beyond, provided routine updates went above and beyond the requested repairs and scheduled service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Farid, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.
Service at Principle BMW of San Antonio is always
Service at Principle BMW of San Antonio is always first-class, and Richard Marrero consistently elevates the experience. His professionalism, knowledge, and attention to detail make the entire process seamless. Everything was handled with exceptional timeliness and complete transparency, and the video inspection provided total confidence in the work performed. The loaner was ready as promised, and the BMW technician delivered flawless results ? my vehicle was returned in outstanding condition. A truly premium service experience from start to finish.
Service at Principle BMW of San Antonio is always
Service at Principle BMW of San Antonio is always first-class, and Richard Marrero consistently elevates the experience. His professionalism, knowledge, and attention to detail make the entire process seamless. Everything was handled with exceptional timeliness and complete transparency, and the video inspection provided total confidence in the work performed. The loaner was ready as promised, and the BMW technician delivered flawless results ? my vehicle was returned in outstanding condition. A truly premium service experience from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!