Reviews
I can’t rate BMW Principe any higher!
I can’t rate BMW Principe any higher! Thank you, Don Wilkinson and the entire team for superlative service, follow up and excellent guidance. We were beyond impressed with your knowledge of all aspects of the product and process soup to nuts. You went above and beyond! We are very appreciative!
I can’t rate BMW Principe any higher!
I can’t rate BMW Principe any higher! Thank you, Don Wilkinson and the entire team for superlative service, follow up and excellent guidance. We were beyond impressed with your knowledge of all aspects of the product and process soup to nuts. You went above and beyond! We are very appreciative!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service with timely communication
Excellent customer service with timely communication keeping us updated with status. Highly recommend John Gamboa service manager and dealership for service on your BMW. Thank you! ⭐️⭐️⭐️⭐️⭐️
Excellent customer service with timely communication
Excellent customer service with timely communication keeping us updated with status. Highly recommend John Gamboa service manager and dealership for service on your BMW. Thank you! ⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Don Wilkinson did an amazing job ordering my new 2026 X5.
Don Wilkinson did an amazing job ordering my new 2026 X5. He made the transfer of my lease very easy and delivered a new custom order very timely
Don Wilkinson did an amazing job ordering my new 2026 X5.
Don Wilkinson did an amazing job ordering my new 2026 X5. He made the transfer of my lease very easy and delivered a new custom order very timely
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!
Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!
I had the best experience that I ever had at a
I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard
I had the best experience that I ever had at a
I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!
Paul was the best, so helpful and great communication.
Paul was the best, so helpful and great communication. Very satisfied with all the work done and the speedy process.
Paul was the best, so helpful and great communication.
Paul was the best, so helpful and great communication. Very satisfied with all the work done and the speedy process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!
Poor salesmanship, inquire about a vehicle on Saturday
Poor salesmanship, inquire about a vehicle on Saturday send all the information Monday in the morning for the purchase of the vehicle. salesman said unable to sell the vehicle after going through the entire process. What kind of Dealership are running?
Poor salesmanship, inquire about a vehicle on Saturday
Poor salesmanship, inquire about a vehicle on Saturday send all the information Monday in the morning for the purchase of the vehicle. salesman said unable to sell the vehicle after going through the entire process. What kind of Dealership are running?
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Some of the best service experiences I’ve ever had at
Some of the best service experiences I’ve ever had at this location. Appointment time met service advisor kept communication and got vehicle back in a timely manner.
Some of the best service experiences I’ve ever had at
Some of the best service experiences I’ve ever had at this location. Appointment time met service advisor kept communication and got vehicle back in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dstimely, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent and Courteous Service, especially Rolando Rocha
Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!!
Excellent and Courteous Service, especially Rolando Rocha
Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Pete , our sales Representative, was outstanding with
Pete , our sales Representative, was outstanding with great communication skills and extreme professionalism. Highly recommend Pete when shopping for a BMW in San Antonio.
Pete , our sales Representative, was outstanding with
Pete , our sales Representative, was outstanding with great communication skills and extreme professionalism. Highly recommend Pete when shopping for a BMW in San Antonio.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The people there are good at what they do, very
The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports and something else on its 2 wide screen tv's in that area...5 stars
The people there are good at what they do, very
The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports and something else on its 2 wide screen tv's in that area...5 stars
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!