Reviews
Service advisor was very attentive to my wants and needs
Service advisor was very attentive to my wants and needs will definitely return for additional service.............. ..... Very helpful and reasonable prices..did not try to up sell..
Service advisor was very attentive to my wants and needs
Service advisor was very attentive to my wants and needs will definitely return for additional service.............. ..... Very helpful and reasonable prices..did not try to up sell..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brought my car in for maintenance, very professional,
Brought my car in for maintenance, very professional, kept me updated throughout the day. I like that they Uber you to and from facility so you are not just waiting around for your car.
Brought my car in for maintenance, very professional,
Brought my car in for maintenance, very professional, kept me updated throughout the day. I like that they Uber you to and from facility so you are not just waiting around for your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shawn Ayoube provided outstanding customer service during
Shawn Ayoube provided outstanding customer service during a stressful ordeal made me feel important throughout the repair. My vehicle is 15 years old and was called in due to a recall notice. Repairs were done quickly and professionally. I?m very very satisfied!!
Shawn Ayoube provided outstanding customer service during
Shawn Ayoube provided outstanding customer service during a stressful ordeal made me feel important throughout the repair. My vehicle is 15 years old and was called in due to a recall notice. Repairs were done quickly and professionally. I?m very very satisfied!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really like this dealer.
We really like this dealer. The customer service was great! Our salesman was very knowledgeable and courteous.
We really like this dealer.
We really like this dealer. The customer service was great! Our salesman was very knowledgeable and courteous.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service.
Great customer service. No high pressure sales. Relaxed atmosphere. Fair trade in value. Good people.
Great customer service.
Great customer service. No high pressure sales. Relaxed atmosphere. Fair trade in value. Good people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The sales person victor was respectful and polite , I'm
The sales person victor was respectful and polite , I'm very satisfied with my first bmw car, love my new car. I would recommend my salesman
The sales person victor was respectful and polite , I'm
The sales person victor was respectful and polite , I'm very satisfied with my first bmw car, love my new car. I would recommend my salesman
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Damaris, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
My sales representative Rafael Lara was great assistance
My sales representative Rafael Lara was great assistance with my search for my vehicle. He showed comprehensive in the models of the vehicles and provided prompt and accurate customer service. You can definitely tell he goes above and beyond for his customers.
My sales representative Rafael Lara was great assistance
My sales representative Rafael Lara was great assistance with my search for my vehicle. He showed comprehensive in the models of the vehicles and provided prompt and accurate customer service. You can definitely tell he goes above and beyond for his customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.
Always great service at Principal BMW!
Always great service at Principal BMW! Communication is always quick and loaner car was great.
Always great service at Principal BMW!
Always great service at Principal BMW! Communication is always quick and loaner car was great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Daryn, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Our expert was easy and great.
Our expert was easy and great. Thank you, Don Wilkinson for your professionalism and care!
Our expert was easy and great.
Our expert was easy and great. Thank you, Don Wilkinson for your professionalism and care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve owned a BMW since 2007 and am very happy with
I’ve owned a BMW since 2007 and am very happy with service and my technician!
I’ve owned a BMW since 2007 and am very happy with
I’ve owned a BMW since 2007 and am very happy with service and my technician!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.