World Car Kia North

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
52 lifetime reviews.

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  • 5.0 out of 5
    April 12, 2021

    The service department was very welcoming and did not try and upswell me my service tech was very informative. They got right to work very little wait... time for work and service needed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Frank, thank you for taking the time to leave us a review! It was our pleasure to assist you here at World Car Kia North, and we will certainly let ou...r team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again! Matt Alexander - Service Manager - 210-564-3162

  • 4.0 out of 5
    April 7, 2021

    We dread the whole car buying experience. We’ve had a good experience at Kia before so we returned. Demetrius was professional and took great care of us.... We’ll be sending our son to see Demetrius soon for his first car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are thrilled that Demetrius could ease the stress of car-buying and give you an excellent experience! Thank you from all of us and safe travels in... your new ride. - Robert Minatra - General Manager - 210-890-1400

  • September 20, 2017

    The service personnel greeted me before I could get out of my car. They assisted me with my things since I am disabled. I was kept informed of the progress... of my car. Everyone I came in contact with was very professional and friendly. Legend KIA is the only place I take my car to to get serviced. When my car was finished the service personnel explained. What was done to my car. My car was returned to me washed & vacuumed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 7, 2021

    Enjoyed my experience at the dealership, was remembered by the salesman that sold me my car, made me feel that the dealership cares about their customers.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ruby, thank you for taking the time to leave us a review! We couldn't be happier to hear that our team took good care of you here at World Car Kia Nor...th, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again! Robert Minatra - General Manager - 210-890-1400

  • 3.0 out of 5
    April 1, 2021

    Salesman attentive but really busy. Need more staff, also had appearance pkg with but and it can’t be done for two months. Selling more cars than they... can keep up with. That means I’m making 2 car pymts before car is completed with what I bought.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    April - I am sorry to hear that you did not have a more successful experience working with my team. We strive to make the purchasing process go smooth...ly for our guests, and it is never our intention to inconvenience them. I would appreciate the chance to speak with you to see that your concerns have been properly addressed. I will not be able to gather your contact information from this review, so please feel free to give me a call at your earliest convenience. Thank you, Robert Minatra - General Manager - 210-890-1400

  • 4.0 out of 5
    March 31, 2021

    Very good experience in the entire process of viewing, testing and purchasing the vehicle we originally saw online. A check engine light issue was immediately... and complimentarily repaired, as well as a vehicle loaned for the 1 day the repair took place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aida, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with our team at World... Car Kia North, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again! Robert Minatra - General Manager - 210-890-1400

  • 5.0 out of 5
    March 25, 2021

    I enjoyed buying my car. My salesman Simon is very knowledgeable and helpful. He provided different options. I am very very satisfied and enjoying my... car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carmen, it makes our day to hear that our team made car-buying smooth and seamless! Thank you for supporting World Car Kia North and highlighting Sim...on's great work. Enjoy your new ride! - Robert Minatra - General Manager - 210-890-1400

  • 5.0 out of 5
    March 25, 2021

    Joni-Dawn is an excellent service representative of long standing. I was behind in getting my car in for maintenance. She secured same day service for... my 2015 KIA Sorrento and procured a timely appointment to get my AC fixed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mark - thanks for trusting World Car Kia North to get the job done! We wish you safe travels!

  • 5.0 out of 5
    March 20, 2021

    I have had a great customer service experience everytime I been a world car kia north. The staff is friendly, attentive and efficient with the services... I have received. Most recently I went in for a tire replacement and received the best customer service everyone had so helpful and had great attitudes especially Monica and Marcelo they went the extra mile to make my experience less stressful and good.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback, Erika! We are very proud to have earned your business and happy to hear that you had such an exceptional experience ...working with Monica, Marcelo, and the World Car Kia North team. Drive safely, and we hope to see you back in the future!

  • 5.0 out of 5
    March 17, 2021

    He gave a ton of good information and kept me updated throughout the entire service experience. I believe he has the best interest of the individual at... heart when he suggests services and items which is rare in this industry.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dom, we really appreciate your confidence in our team! Thank you for giving World Car Kia North your business and excellent review. Safe travels unt...il we see you next!

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