Gunn Buick GMC

4.5
(264 reviews)
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:00am–7:00pm 7:00am–9:00pm
Tuesday 7:00am–7:00pm 7:00am–9:00pm
Wednesday 7:00am–7:00pm 7:00am–9:00pm
Thursday 7:00am–7:00pm 7:00am–9:00pm
Friday 7:00am–7:00pm 7:00am–9:00pm
Saturday 8:00am–3:00pm 8:00am–7:00pm
Sunday Closed Closed
(210) 599-5600 (210) 599-5600

Inventory

About our dealership

This seller has been on Cars.com since December 2018.
Gunn Buick GMC is a Mark of Excellence award winning Buick GMC dealer serving the San Antonio market. With our trademarked One Simple Price we give you our best price upfront taking the stress and anxiety out of the car buying experience. Our service department is ready to take care of you and your new vehicle over the long run with factory certified technicians and a state of the art facility. Stop by today and Experience the Difference!
Real S1mple.

Service center

Phone number (210) 599-5600

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.5
(264 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Gunn Buick GMC from DealerRater.

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1.0

My purse full of change and dollars was STOLEN!

Well I wasn't aware that I needed to remove all valuables from my car before having it serviced .I had a purse in my console w money STOLEN! when I contacted someone from the service dept they said I was SCREWED! Nothing they could do!

3.0

I brought my vehicle in for an oil change.Received a...

I brought my vehicle in for an oil change. Received a text at 8:16 AM from Joseph that I could text any time during the service visit. At 9:23 I received text that after inspection my vehicle that there were some some recommended services that were recommended. I did declined the services that were recommended via the text. Here is the main reason for that. I believe that the service advisor should always explain each of the services recommended in person, not by a text, since there is no explanation of what is being requested to be done. I believe that there should still be the personal interaction in these matters. In the past the service advisor has always explained why the service was needed, than I could make a decision if I wanted the service done. At 10:08 I texted the number to check on the status of my vehicle to see if it was ready. No answer. So I walked up to the service area to see if my vehicle was done. I walked outside and saw it parked in the area that is where you normally park the vehicle when finished. I then walked back inside and asked if my vehicle was done. A person saw the paperwork laying on the a desk with the key fob, but the paperwork was not fully printed out, he had to do that. So from the time I dropped off my vehicle until I pay for the service I did not have any personal interaction with the service advised. In my opinion this was very bad.

Dealer response

wwickerham, Thank you for taking the time to provide feedback from your recent Gunn G/GMC service visit. I apologize for our team's lack of communication. This is not at all indicative of the quality of service we strive to provide each customer, clearly, we failed to take the opportunity to personally review the service suggestions with you. We would welcome the opportunity to re-earn your trust and future business and would like to speak to you regarding your recent visit. (210) 265-6143

4.0

The service advisor was excellent; would recommend to...

The service advisor was excellent; would recommend to family and friends. He was very knowledgeable and explained every part of the service in an appropriate manner.

5.0

I took my truck in for recall service. Jessica in the...

I took my truck in for recall service. Jessica in the service department was great to work with. I was there about an hour and everyone I came across was friendly.

Dealer response

F. Richards, thank you so very much for taking the time to leave a review and a FIVE STAR rating! I am proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. We look forward to seeing you again at Gunn.

5.0

The service department was awesome to work with,...

The service department was awesome to work with, especially my service agent, Joey. He kept me informed of my repairs and was very professional. I was very happy with the service I received and I would highly recommend them.

1.2

Worst place u could take any vehicle. Took my gmc to them...

Worst place u could take any vehicle. Took my gmc to them because my purchasing dealer couldnt fix or test pressure. Had 1 advisor first then guess he quit so vehicle was in limbo for a few days then got into shop found issue but warranty wouldnt cover then come to find out part is only 98 but labor is over 250. I kept calling to find satus on vehicle advisor said would call me back in a little once he talks to mech. never did at all i would have to call few hours or a day later and said oh well he still working on it. They forget about their customers. They just want you money. Way to over prices for small amount of work they did. They are stuck up thinking they are better than everyone. Would never recommend them to anyone. Worst service i have ever encountered and i work with alot of dealerships.

Dealer response

Brenton, please accept my sincere apologies for your recent experience at Gunn Chevrolet. did not exceed your expectations. I want to assure you that this is not at all indicative of the quality of service we strive to provide each customer, clearly, we failed you. We would welcome the opportunity to re-earn your trust and future business and would like to speak to you regarding your recent visit. (210) 265-6143

5.0

The service provided was outstanding. The service reps...

The service provided was outstanding. The service reps were very courteous and accommodating towards me. The work accomplished was what I expected. I recommend Gunn GMC

5.0

I really Appreciate Luis Castilleja and his crew for...

I really Appreciate Luis Castilleja and his crew for taking care of my vehicle and making sure I was good and also provide a loaner for me.

Dealer response

Thanks! We’re glad we were able to provide you with a great customer service experience.

5.0

Great experience! Super easy to deal with! Micheal...

Great experience! Super easy to deal with! Micheal Carroll was awesome also!! I will definitely be buying another vehicle from Gunn in the future. Prob the easiest buying experience I’ve ever had!

Dealer response

Thanks for letting us know! We’re glad we could provide you with a great experience.

5.0

Recommended

I like using the Gunn Buick GMC dealership in Selma for buying vehicles and maintenance on my vehicle.

Read all 264 reviews