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Gunn Buick GMC

(390 reviews)
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 7:00am–9:00pm 7:00am–7:00pm
Tuesday 7:00am–9:00pm 7:00am–7:00pm
Wednesday 7:00am–9:00pm 7:00am–7:00pm
Thursday 7:00am–9:00pm 7:00am–7:00pm
Friday 7:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunn Buick GMC from DealerRater.

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I always like dealing with GUNN.

I always like dealing with GUNN. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer.

I always like dealing with GUNN.

I always like dealing with GUNN. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for your kind words! We truly appreciate your loyalty and trust in Gunn. It means a lot to hear that our team’s friendliness and dedication stand out to you. We're always happy to go the extra mile to get the answers you need. Thank you for choosing us as your GMC dealer — we look forward to continuing to serve you!

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I had a blown L/R tire and instead of replacing the one

I had a blown L/R tire and instead of replacing the one tire my service representative Mr. Jessie Gomez was able to sale me a complete set. Mr. Gomez has working with me approximately 4-5 months now and has been informative and thorough ever since. The Shertz Dealership is pleasant to visit in every aspect

I had a blown L/R tire and instead of replacing the one

I had a blown L/R tire and instead of replacing the one tire my service representative Mr. Jessie Gomez was able to sale me a complete set. Mr. Gomez has working with me approximately 4-5 months now and has been informative and thorough ever since. The Shertz Dealership is pleasant to visit in every aspect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We’re so glad to hear that Jessie was able to assist you with a full tire replacement and continue providing the thorough, informative service you’ve come to appreciate over the past few months. It’s wonderful to know you feel welcomed and supported each time you visit our Schertz dealership — creating a positive experience from start to finish is always our priority. We truly value your trust and look forward to serving you again!

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I really appreciate all the help I received with my

I really appreciate all the help I received with my purchase! The salesman David was very knowledgeable and made everything easy!

I really appreciate all the help I received with my

I really appreciate all the help I received with my purchase! The salesman David was very knowledgeable and made everything easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that David provided such knowledgeable and helpful service during your purchase. Our team strives to make every step of the process smooth and enjoyable, and your feedback means a lot to us!

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Terrible Experience – Proceed with Caution To say I’m

Terrible Experience – Proceed with Caution To say I’m disappointed with Gunn Buick GMC in Selma would be an understatement. This was, by far, the worst car buying experience I’ve ever had. From the start, the process was unprofessional, full of pressure tactics, and marked by dishonesty. I originally stopped by to look at a few vehicles and get a trade-in offer. I was given a number I was happy with and let them know I’d return with my husband. The very next day, I started receiving repeated calls from the salesman, Brendan Stingley — not just one, but multiple back-to-back calls if I didn’t answer. It felt extremely pushy and aggressive. I told him we were no longer interested, yet the pressure continued. Shortly after, I received another call (from someone in finance, I believe) saying a 2025 Buick Enclave ST had just arrived and was in our price range. Pictures and an offer were sent, and it looked like a good fit. I decided to move forward — but made it very clear that I only wanted my credit run through one specific lender, the one I already had a loan with. Despite this, they went completely against my request. I was told my information had only been sent to one other lender for a “soft pull,” but that turned out to be a lie. Days later, I received letters in the mail from five different lendersshowing they had run my credit — none of which I had authorized. This was a serious violation of trust and my personal information. Still, I decided to proceed and scheduled a time with my husband to come in and finalize the paperwork. I asked for everything to be ready when we arrived — car washed, gassed up, paperwork done. Brendan assured me it would be. Surprise: the car was not ready. In fact, we were told it was still in the wash, and then moments later told the car wash caused the antenna to fall off because it was "old." We were told to come back to have it fixed. On top of that, the car didn’t even look like it had been washed at all. After taking the vehicle home, I had immediate regrets. Something felt off. The next morning, I called both the dealership and my bank to check if the paperwork had been finalized. Gunn said it had been. Capital One said it hadn't. I quickly put the loan on hold. Within two hours, I found the exact same vehicle at Covert — with an added power package — for less than Gunn’s price. The process at Covert was smooth, professional, and completely hassle-free. My car was delivered to me the next day at no extra charge. That evening, I returned the vehicle to Gunn and picked up my trade-in. Even then, they tried one last scare tactic, suggesting I might still owe a payoff to GM Financial. Completely unnecessary and misleading — just like the rest of their process. I’m grateful I trusted my instincts in the end. I will never return to Gunn, despite living only 10 minutes away. I’ll gladly drive farther for honest and professional service. To anyone considering doing business with Gunn in Selma — be extremely cautious. My experience was filled with pushiness, miscommunication, unauthorized credit checks, and deception. Don’t make the same mistake I did.

Terrible Experience – Proceed with Caution To say I’m

Terrible Experience – Proceed with Caution To say I’m disappointed with Gunn Buick GMC in Selma would be an understatement. This was, by far, the worst car buying experience I’ve ever had. From the start, the process was unprofessional, full of pressure tactics, and marked by dishonesty. I originally stopped by to look at a few vehicles and get a trade-in offer. I was given a number I was happy with and let them know I’d return with my husband. The very next day, I started receiving repeated calls from the salesman, Brendan Stingley — not just one, but multiple back-to-back calls if I didn’t answer. It felt extremely pushy and aggressive. I told him we were no longer interested, yet the pressure continued. Shortly after, I received another call (from someone in finance, I believe) saying a 2025 Buick Enclave ST had just arrived and was in our price range. Pictures and an offer were sent, and it looked like a good fit. I decided to move forward — but made it very clear that I only wanted my credit run through one specific lender, the one I already had a loan with. Despite this, they went completely against my request. I was told my information had only been sent to one other lender for a “soft pull,” but that turned out to be a lie. Days later, I received letters in the mail from five different lendersshowing they had run my credit — none of which I had authorized. This was a serious violation of trust and my personal information. Still, I decided to proceed and scheduled a time with my husband to come in and finalize the paperwork. I asked for everything to be ready when we arrived — car washed, gassed up, paperwork done. Brendan assured me it would be. Surprise: the car was not ready. In fact, we were told it was still in the wash, and then moments later told the car wash caused the antenna to fall off because it was "old." We were told to come back to have it fixed. On top of that, the car didn’t even look like it had been washed at all. After taking the vehicle home, I had immediate regrets. Something felt off. The next morning, I called both the dealership and my bank to check if the paperwork had been finalized. Gunn said it had been. Capital One said it hadn't. I quickly put the loan on hold. Within two hours, I found the exact same vehicle at Covert — with an added power package — for less than Gunn’s price. The process at Covert was smooth, professional, and completely hassle-free. My car was delivered to me the next day at no extra charge. That evening, I returned the vehicle to Gunn and picked up my trade-in. Even then, they tried one last scare tactic, suggesting I might still owe a payoff to GM Financial. Completely unnecessary and misleading — just like the rest of their process. I’m grateful I trusted my instincts in the end. I will never return to Gunn, despite living only 10 minutes away. I’ll gladly drive farther for honest and professional service. To anyone considering doing business with Gunn in Selma — be extremely cautious. My experience was filled with pushiness, miscommunication, unauthorized credit checks, and deception. Don’t make the same mistake I did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. Your comments have been shared with our management team so we can review what happened and ensure concerns like this are properly addressed. We appreciate you bringing this to our attention and wish you the best moving forward.

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Took our 2020 GMC Sierra for service and were informed

Took our 2020 GMC Sierra for service and were informed that we had a worn idler pulley and belt that needed to be replaced, they got it done while we were waiting in a timely manner

Took our 2020 GMC Sierra for service and were informed

Took our 2020 GMC Sierra for service and were informed that we had a worn idler pulley and belt that needed to be replaced, they got it done while we were waiting in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We’re glad to hear that our service team was able to identify the issue with your Sierra and complete the repair quickly while you waited. We appreciate your trust in us and look forward to assisting you again in the future!

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Very professional and courteous sales person and manager,

Very professional and courteous sales person and manager, took their time to make sure I was taken care of, from vehicle selection to sale

Very professional and courteous sales person and manager,

Very professional and courteous sales person and manager, took their time to make sure I was taken care of, from vehicle selection to sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that our sales team and management provided you with professional and courteous service throughout your visit. Taking the time to ensure every customer feels cared for is always our top priority. Enjoy your new vehicle!

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They are very professional from the purchasing to the

They are very professional from the purchasing to the time promised to the ease of getting a trade in price to the final paperwork!!

They are very professional from the purchasing to the

They are very professional from the purchasing to the time promised to the ease of getting a trade in price to the final paperwork!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that the process—from purchasing and trade-in to final paperwork—was smooth and professional. Our team works hard to make everything stress-free, and your feedback means a lot. We look forward to serving you again in the future!

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They had the truck I was looking for and a no hassle

They had the truck I was looking for and a no hassle experience very knowledgeable sales person

They had the truck I was looking for and a no hassle

They had the truck I was looking for and a no hassle experience very knowledgeable sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear you found the truck you were looking for and had a hassle-free experience. Our team takes pride in being knowledgeable and making the process smooth from start to finish. We appreciate your business!

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Thanks to Jasen Kerst at Gunn Buick GMC, we had an

Thanks to Jasen Kerst at Gunn Buick GMC, we had an exceptional car buying experience! Not only did he make the process stress-free, he made it enjoyable! Jasen answered my 3,559 questions easily, professionally with complete knowledge and a very genuine smile! Yes, it was completely simple and we highly recommend Jasen Kerst and Gunn Buick GMC in Selma, TX!

Thanks to Jasen Kerst at Gunn Buick GMC, we had an

Thanks to Jasen Kerst at Gunn Buick GMC, we had an exceptional car buying experience! Not only did he make the process stress-free, he made it enjoyable! Jasen answered my 3,559 questions easily, professionally with complete knowledge and a very genuine smile! Yes, it was completely simple and we highly recommend Jasen Kerst and Gunn Buick GMC in Selma, TX!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful and detailed review! We’re thrilled to hear that Jasen Kerst made your car-buying experience not only stress-free, but also enjoyable. His professionalism, patience, and genuine approach truly make a difference, and we’ll be sure to pass along your kind words. We appreciate your recommendation and are so glad you chose Gunn Buick GMC in Selma!

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Needed service for a problem didn't fix it insted

Needed service for a problem didn't fix it insted interested on selling oil change

Needed service for a problem didn't fix it insted

Needed service for a problem didn't fix it insted interested on selling oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're sorry to hear that your issue wasn’t resolved and that your experience fell short of expectations. We take concerns like this seriously and would appreciate the opportunity to make things right. Please contact our service team so we can address this properly.

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