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Had a shake in my wheel. After having it since 7:30 am they call at 3:30 pm to say a stud was 'stripped'. Would have to be cut off and replaced. We picked... it up to decided if we wanted them to do the work. Got home, lug sticking way out. Was not like that before. Cross threaded. They had to have done that. Also told me my vehicle had been in a wreck. I said why do you say that. He goes get paper work and tells me about a error from the air bag sensor plus the air bag light stays on. In reading this appears to be a common issue in my type vehicle. I received report when purchased it was clean. Ran another, clean.
I was treated with curticy and respect. The job was done in a timely manner. Great service. I would not trust my car anywhere else. Thanks for a great... job.
I like going to Barker KIA in Houma, LA. for all of my KIA (Optima) services and needs. The staff members are very friendly. They go out of their way... to help you. We have bought two cars ( KIA Optimas) from Mr. Rodney Bergeron in 2014. We went in to buy one and left with two. It was a few days before Cyber Monday. Every time we go in to do an oil change or tire rotation, if he sees us, he will come and talk to us a while to see how our cars are performing. It shows us that Mr. Bergeron truly cares about what he is selling and represents. In the Service Department, Mr. Chris is also looking out for his customers. He will work with our schedule to get our cars in for service. He always takes GREAT CARE with cars. I like going to Barker KIA. They know my car like I know my children. If something is not right, they have all my car's information on file. Mr. Chris's staff catches it and fixes the problem before it becomes a huge costly problem. EXAMPLE: While out of town for a family members illness, I had to get an oil change at a "Quickie Oil Change Place". The Place did not replace my oil cap back on correctly at the bottom of my car. When I had returned to Houma, I brought my car in to BARKER KIA for the tires to be rotated and serviced. While the service department was checking out my car they found that my oil cap was not on correctly. They had also checked they recorded to see when the last time the was changed to find out which technician had done it. But, I told them it was not their fault. You see, The entire staff is awesome. They are all wanting to help us enjoy our cars and trucks that we buy from them. They want to help us take care of them, and even own up to making a mistake if they make one. BUT, in my case they did not. I just wanted to share a true story with you and give appreciation where it is due. They all work hard for us. Every time I drive my car from BARKER KIA, it's always great, washed, and with a happy driver.
Barker Kia has the friendliest staff and workers. When I entered the service area I was greeted with a smile and what can I do for you today. once the... repairs were completed I was called and made arrangement too pick it up. Again upon arrival I was greeted with a smiling face and someone willing to assist me. The repairs were covered by warranty and everything that was done was explained to me. Great place to do business,
After having my first accident with a total loss, I was anxious about how the entire process would move along. Dedrick, John L and James made this more... seamless than any other purchase I’ve made with Barker prior. It was as easy as picking out a car then signing papers. Easy Peezy!
Friendly and respectful staff. All of my needs were met without stress. The wait time for the salesman was a little longer than I expected. But he was... very friendly and helpful.
We greatly appreciated the courtisy and deal we were given in the purchase of our car and the service after the sale Is excellent.. we highly recommend... them...The salesmen Nick Dehart helped us make an informed decision.he treated us like family very friendly non pushy ...thank you Nick Dehart and Barker Mitsubishi Kia
Thanks you Nicholas DeHart for making our buying experience so great. I love my vehicle
Our salesman, Alex, was very knowledgeable and friendly. He and the finance department made our buying experience easy and efficient. We had test driven... 3 automobiles, decided on one, signed the paperwork and purchased our new automobile in less than 2 hours. We were pleased with that!
I dealt with Brett and Brad. They were great salesman