Gainesville Chrysler Dodge Jeep RAM

Victoria and Scott were great....many thanks! I have already referred other people to this dealership and I will be back for my next car or truck. Thanks... again!

Horrible dealership tried to get a deal going AFTER THEIR REP CALLED ME! for the second time they led me around for 4 days all the while being told by... everyone I talked to that they would work out a deal just hold on a little longer a little longer a little longer all the while actually blowing me off. They told me yesterday 2/29/20 that I was on the back burner basically because they were too busy to get to me after having already led me around 3 days at that point. Talked to the sales manager Tony Sullivan today asked for the owners number and he stated "I'm as high as it gets." So not only do their reps lie their xxxxx off and drag you around but apparently this dealership isn't owned by anyone or he flat refused to give me their owners number. I was lied too multiple times, brought down to the dealership the first time to be turned away got a call from their rep who promised me a vehicle a 2019 dodge journey who then led me around for 4 days on false promises. AVOID THIS DEALERSHIP UNLESS YOU LIKE BEING TOYED WITH! I would give this place negative stars if I could.

I purchased a 2017 grand jeep Laredo today, 1/11/17 and our salesman John Haller made the experience a great one! I highly recommend this dealership and... John as a sales person for any of your car needs.

At first I wasn't going to say anything or even make a review, but as of now I have been pushed to my limit by this dealership. I have never been more... uncomfortable and disrespected. I went to trade my car in for a new one and the management basically made me extremely uncomfortable and tried to pressure me into buying a car with them rather than going directly through my bank. I assume this pissed off management because they couldn't get a bonus off of me per the sales department manager George Rodriguez. So aside from dealing with Managers throw hissy fits in front off me for not buying a new car through him, I also dealt with him throwing documentation I had to sign and slamming the office drawers, to also deal with him being spiteful and hanging up on my bank when they requested information about the pay off amount. I want an apology and I promise I will make sure I talk to the Area manger and GM to make sure this problem is rectified. I've been a customer too long to be this disrespected because i refused to buy a car directly through the dealer rather than my bank. This is beyond ridiculous and childish. In addition, instead of handling this with respect and urgency I am told the GM Marvin is too busy. The absolute worst experience and I promise I don't recommend this dealership while they carry on in this manner.

Worked with ROLIN, and was very easy going and helped me in the sales process. Helped me and my son both get a car. Couldn’t be happier

Thomas Bivins made car shopping easy and worry free. He worked hard on helping our daughter find her perfect car she wanted. He is an asset to Gainesville... Dodge dealership.

Purchased a Pre-Owned Jeep Rubicon, and will have to say it was the best buying experience I've ever had with a dealership. Will definitely refer friends... and return myself. If I had anything negative to say it would be that the radio in the showroom was too loud. Thomas Bivins is great at his job, pleasant to deal with, was never pushy, and always had an honest answer to our questions.

keevis was amazing!!! He wasn't trying too hard to make the sale, had great customer service skills and kept me in my price range for a vehicle. Overall... i'm very grateful for his and everyone else's service's at Chrysler and love my new SUV.

Excellent place to shop for a vehicle. When I went in today, in wasnt expecting to purchase a vehicle. As for when i went in, everyone there was so genuinely... welcoming. My sales representative, Thomas, was absolutely amazing. I'd say he was the best sales reps I've ever encountered. He was always straight forward and never once gave us any untold information. He made sure that what I came in for, is what I got. This place isn't like most dealerships. It made car buying exciting for me. Also the process wasn't a long drawn out process. I will go back there again. As well as recommending people!!!! Thank you Thomas!!!

Amazing experience, they took care of my needs and have the patience with me. Great customer service I received for Thomas. Thank you Gainesville Dodge.