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Gainesville GMC

(1,735 reviews)
Visit Gainesville GMC
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2015 state dealer award
View 4 awards
2015 state dealer award 2015 state dealer award
2020 consumer dealer award 2015 consumer dealer award

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New (888) 202-3888 (888) 202-3888
Used (877) 896-4043 (877) 896-4043
Service (877) 289-9755 (877) 289-9755

Inventory

See all 113 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2014.
At Gainesville GMC we understand where you buy your new vehicle is just as important as the purchase itself. One visit to our dealership on Main Street in Gainesville and you'll understand why hundreds of people choose Gainesville GMC for their new vehicle purchase every month. When you visit you'll experience the friendly and knowledgeable staff you'd expect from a family owned and operated dealership with the selection and resources you demand from a large dealership. There are many ways Gainesville Buick GMC makes your car buying experience simple and hassle free.
Make it Morgan. We Make It Happen.

Service center

Phone number (877) 289-9755

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gainesville GMC from DealerRater.

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Started off well, getting the run around after the sale,

Started off well, getting the run around after the sale, still have issues and install needing to happen. Crickets from management

Started off well, getting the run around after the sale,

Started off well, getting the run around after the sale, still have issues and install needing to happen. Crickets from management

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Overall the experience with this dealership was good.

Overall the experience with this dealership was good. Negotiations were professionally handled, there was no undue pressure, and the repair promised in a "we owe" was completed professionally.

Overall the experience with this dealership was good.

Overall the experience with this dealership was good. Negotiations were professionally handled, there was no undue pressure, and the repair promised in a "we owe" was completed professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealer was great.

The dealer was great. They saved me a trip to Texas by meeting me on my trade-in and great deal on the Sierra EV. And since I lived a couple cities over, they drove the truck directly to me.

The dealer was great.

The dealer was great. They saved me a trip to Texas by meeting me on my trade-in and great deal on the Sierra EV. And since I lived a couple cities over, they drove the truck directly to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I scheduled my appointment for my 2023 GMC Denali online

I scheduled my appointment for my 2023 GMC Denali online for 10am on July 1, 2025. I arrived at 9:50 am. The service advisor promptly greeted me and entered the information for the appointment. An oil and cabin air filter change. I told the service advisor that I would waiting for my vehicle. He said it would be ready around 11:45 am. Ok, I brought work with me so no big deal. At noon I started wondering what was going on but I understand that they were busy. Most other dealerships will come let you know what is going on but not here. At 12:15, I went to ask what the status was. My service advisor was not around. They said it would be another 10 minutes. At 12:35, I want back and asked again. They said they just had to change the cabin air filter and they would be done. At 1pm, I went back and my service advisor said "I was surprised to still see you here, sorry I had something come up". Now that is ridiculous...not good customer service at all. By the time I left it was 1:12...1 hour and 28 minutes after they would it be done. If they would have just communicated and let me know what was going on....customer service 101. I travel all over the US and this has been one of the worst dealerships that I have been to. Not to mention, there was oil smudge marks all over my hood. I will definitely not be going back to this dealership. I told the service advisor that, his response, "Sorry you feel that way".

I scheduled my appointment for my 2023 GMC Denali online

I scheduled my appointment for my 2023 GMC Denali online for 10am on July 1, 2025. I arrived at 9:50 am. The service advisor promptly greeted me and entered the information for the appointment. An oil and cabin air filter change. I told the service advisor that I would waiting for my vehicle. He said it would be ready around 11:45 am. Ok, I brought work with me so no big deal. At noon I started wondering what was going on but I understand that they were busy. Most other dealerships will come let you know what is going on but not here. At 12:15, I went to ask what the status was. My service advisor was not around. They said it would be another 10 minutes. At 12:35, I want back and asked again. They said they just had to change the cabin air filter and they would be done. At 1pm, I went back and my service advisor said "I was surprised to still see you here, sorry I had something come up". Now that is ridiculous...not good customer service at all. By the time I left it was 1:12...1 hour and 28 minutes after they would it be done. If they would have just communicated and let me know what was going on....customer service 101. I travel all over the US and this has been one of the worst dealerships that I have been to. Not to mention, there was oil smudge marks all over my hood. I will definitely not be going back to this dealership. I told the service advisor that, his response, "Sorry you feel that way".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Tried to change my down payment twice and that wasn’t the

Tried to change my down payment twice and that wasn’t the agreement. I don’t like that

Tried to change my down payment twice and that wasn’t the

Tried to change my down payment twice and that wasn’t the agreement. I don’t like that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Everything was fine , it just took hours and a lot of

Everything was fine , it just took hours and a lot of paper work as usual , but my sales man was really decent

Everything was fine , it just took hours and a lot of

Everything was fine , it just took hours and a lot of paper work as usual , but my sales man was really decent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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We got a great deal, and had a great experience.

We got a great deal, and had a great experience. Chris was an awesome salesman and everyone else was super nice and helpful.

We got a great deal, and had a great experience.

We got a great deal, and had a great experience. Chris was an awesome salesman and everyone else was super nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Christopher our salesman was wonderful he got us to the

Christopher our salesman was wonderful he got us to the price point we needed to be at & I love our new GMC …..Thanks

Christopher our salesman was wonderful he got us to the

Christopher our salesman was wonderful he got us to the price point we needed to be at & I love our new GMC …..Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My Husband and I had a great experience with purchasing a

My Husband and I had a great experience with purchasing a car. From the sales team to finance. Very professional!

My Husband and I had a great experience with purchasing a

My Husband and I had a great experience with purchasing a car. From the sales team to finance. Very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Chris our salesman and Manuel the sales manager were

Chris our salesman and Manuel the sales manager were great! Even speaking with GM was a great experience!!!

Chris our salesman and Manuel the sales manager were

Chris our salesman and Manuel the sales manager were great! Even speaking with GM was a great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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