Gainesville GMC

Very helpful, courteous, and paid attention to our wants and needs. We left happy with the car we wanted.

Hector was my salesman, did a great job selling me my truck. He was kind and patient, I appreciated him not being pushy . I’m very happy with my truck.

Fred and Matt both where great had me in and out very quick highly recommend this sales team

Everyone was very nice. I appreciated negotiating with us to be able to buy the Arcadia elevation love truck

Very friendly. They listened to our car request as opposed to trying to jam a more expensive car down our throats.

Fred the general manager was great to get me set up with Matt Martin to make the deal as smooth as possible was in and out within 2 hrs great sells team high recommend

I walked in to look at a use Honda Pilot. Nice car, and everyone was very professional. I now have a new car!

We had the best experience at Gainesville GMC. Hector went above and beyond to help us find the perfect vehicle for us!

Overall I’m happy with the truck I bought. The finance and sales department, not so much. After sitting and waiting for nearly 3 hours for the paperwork to be ready on a Sunday afternoon with no other customers on site, I finally get to sign for the new truck. I was told by Chris the sales guy that the truck was either $36 or $38,000. When the paperwork was ready it was shown as $40,000. I mention this and was told it was an added fee that made up the difference. Then Julian the finance guy rushed through the signing as if he’s late for a dinner date and I didn’t notice a $2000 warranty charge in there that covers rim damage and roadside assistance. I didn’t ask for this since I am a member of AAA and have no use for it. I didn’t notice the charge until after I got home and plugged in the flash drive into the computer and read over the contract. I did ask for an extended warranty to cover the electrical systems but that is no where to be seen in any of the paper work. Every time someone came up to me to ask where I needed to be on payments the price went up each time. I signed three agreements saying if they could get it to this payment price would I buy it today? And each time that amount went up. Even at signing the amount went up again. Julian has zero service after the sale as I’ve tried reaching out to him four times over the phone and his cell number he gave me to send him a copy of the insurance card, and I have yet to hear back from him. This company is a typical dealership that practices in deception and manipulations. I will never return here for any future vehicle purchases. You deceive people and include unwanted or needed warranties into the price of a vehicle, have zero service after the sale, and have the nerve to send me a “ how’d we do” survey? That’s pretty dumb in my opinion. My bosses wife works for these people in the service department which is why I went here in the first place. But they have left a horrible taste in my mouth after this deal. I would not recommend Gainesville GMC to anyone I know looking for a new vehicle.

Overall I’m happy with the truck I bought. The finance and sales department, not so much. After sitting and waiting for nearly 3 hours for the paperwork to be ready on a Sunday afternoon with no other customers on site, I finally get to sign for the new truck. I was told by Chris the sales guy that the truck was either $36 or $38,000. When the paperwork was ready it was shown as $40,000. I mention this and was told it was an added fee that made up the difference. Then Julian the finance guy rushed through the signing as if he’s late for a dinner date and I didn’t notice a $2000 warranty charge in there that covers rim damage and roadside assistance. I didn’t ask for this since I am a member of AAA and have no use for it. I didn’t notice the charge until after I got home and plugged in the flash drive into the computer and read over the contract. I did ask for an extended warranty to cover the electrical systems but that is no where to be seen in any of the paper work. Every time someone came up to me to ask where I needed to be on payments the price went up each time. I signed three agreements saying if they could get it to this payment price would I buy it today? And each time that amount went up. Even at signing the amount went up again. Julian has zero service after the sale as I’ve tried reaching out to him four times over the phone and his cell number he gave me to send him a copy of the insurance card, and I have yet to hear back from him. This company is a typical dealership that practices in deception and manipulations. I will never return here for any future vehicle purchases. You deceive people and include unwanted or needed warranties into the price of a vehicle, have zero service after the sale, and have the nerve to send me a “ how’d we do” survey? That’s pretty dumb in my opinion. My bosses wife works for these people in the service department which is why I went here in the first place. But they have left a horrible taste in my mouth after this deal. I would not recommend Gainesville GMC to anyone I know looking for a new vehicle.