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Group 1 GMC Southwest

(1,252 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Inventory

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About our dealership

This seller has been on Cars.com since May 2010.
Welcome to Group 1 GMC Southwest in Houston Texas - Serving Sugar Land Pasadena and Cypress

Buick is Luxury as it should be and our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. We want to be your choice for all GMC services and will do what it takes to keep you 100% satisfied.

Service center

Phone number (832) 871-4817

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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Everyone was very courteous and made the car buying process very easy. Otto and the entire staff went out of their way to make it a pleasant experience . Definitely recommend!

Everyone was very courteous and made the car buying process very easy. Otto and the entire staff went out of their way to make it a pleasant experience . Definitely recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Service is great! They meet you at the car and keep you updated with the status of your vehicle throughout the process.

Service is great! They meet you at the car and keep you updated with the status of your vehicle throughout the process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Aaron has been my advisor for as long as I’ve had my truck. He is ALWAYS very knowledgeable, helpful, considerate, respectful and supportive. He will explain what needs to be done to me and will also call my husband so that he’s aware of what’s needing to be done. His professionalism is top tier! He’s very mindful of my time which I greatly appreciate.

Aaron has been my advisor for as long as I’ve had my truck. He is ALWAYS very knowledgeable, helpful, considerate, respectful and supportive. He will explain what needs to be done to me and will also call my husband so that he’s aware of what’s needing to be done. His professionalism is top tier! He’s very mindful of my time which I greatly appreciate.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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Harry was professional and helped me through the entire service appointment. I would definitely refer people to Group 1 Service. Harry is the best!!

Harry was professional and helped me through the entire service appointment. I would definitely refer people to Group 1 Service. Harry is the best!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with Harry! Thanks for the recommendation, and have an amazing day!

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Really pleased with the service Jonathan provided, he made everything easy. Very welcoming and professional. Jonathan always provides the best customer service. Over all GMC 1 is one of the best would definitely recommend.

Really pleased with the service Jonathan provided, he made everything easy. Very welcoming and professional. Jonathan always provides the best customer service. Over all GMC 1 is one of the best would definitely recommend.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Melissa, we're happy to hear you had such a positive experience with Jonathan! Thanks again for the recommendation, and have an amazing day!

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Applied online. Great communication from start to finish. I would recommend friends and family there.

Applied online. Great communication from start to finish. I would recommend friends and family there.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

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Wonderful Experience and the entire team was exceptional. I would highly recommend Group 1 to all my friends. I got what I wanted and also got great value for my trade.

Wonderful Experience and the entire team was exceptional. I would highly recommend Group 1 to all my friends. I got what I wanted and also got great value for my trade.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Excellent communication throughout the entire process. Very easy to work with and would recommend to anyone.

Excellent communication throughout the entire process. Very easy to work with and would recommend to anyone.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everyone I encountered at the dealership was friendly and helpful. Shelby, my sales queen was absolutely amazing!

Everyone I encountered at the dealership was friendly and helpful. Shelby, my sales queen was absolutely amazing!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience with the sales lady Shelby. In the closing part of the process it was a little interesting ., but the gentleman was just doing his job and I can respect that. All in all a good experience with this dealership

Great experience with the sales lady Shelby. In the closing part of the process it was a little interesting ., but the gentleman was just doing his job and I can respect that. All in all a good experience with this dealership

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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See all 1252 reviews

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