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Group 1 GMC Southwest

(904 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Inventory

See all 334 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2010.
Welcome to Sterling McCall GMC in Houston Texas - Serving Sugar Land Pasadena and Cypress

Buick is Luxury as it should be and our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. We want to be your choice for all GMC services and will do what it takes to keep you 100% satisfied.

Service center

Phone number (832) 871-4817

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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Always a great experience Aaron is excellent.

Always a great experience Aaron is excellent. Great customer service always take care of me.

Always a great experience Aaron is excellent.

Always a great experience Aaron is excellent. Great customer service always take care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Competitive price, wonderful customer service.

Competitive price, wonderful customer service. Keith was so helpful to get me a new Hummer EV

Competitive price, wonderful customer service.

Competitive price, wonderful customer service. Keith was so helpful to get me a new Hummer EV

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Bought there and do all of my services there.

Bought there and do all of my services there. Service team is always spot on!

Bought there and do all of my services there.

Bought there and do all of my services there. Service team is always spot on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Did a nice job on service and showed me a pretty nice new

Did a nice job on service and showed me a pretty nice new car that I’m considering.

Did a nice job on service and showed me a pretty nice new

Did a nice job on service and showed me a pretty nice new car that I’m considering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

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Ok but spent 5 long hours at dealership.

Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch I was ready to go. Started at 10:00 and I had appointment. Had to do accept finance as they didn’t accept a check. Just a gimmick.

Ok but spent 5 long hours at dealership.

Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch I was ready to go. Started at 10:00 and I had appointment. Had to do accept finance as they didn’t accept a check. Just a gimmick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Long. We truly appreciate you sharing your experience—it helps us identify where we can improve. We're reviewing the concerns you mentioned and will work on adjusting our processes to ensure a smoother, more efficient experience moving forward. Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

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This was by far the easiest buying car experience ever!

This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend

This was by far the easiest buying car experience ever!

This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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Terrible, just drove an hour in traffic, just to be told

Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold.

Terrible, just drove an hour in traffic, just to be told

Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pete, we’re truly sorry for the frustration and inconvenience this situation caused. That is never the experience we want for any of our guests. Please feel free to contact me directly at margarita@group1auto.com so I can personally look into this and follow up. Margarita Pochtovaya General Manager

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I recently purchased a car through Jay and the experience

I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just clear communication and honest guidance. I felt well-informed throughout the process and ended up with a car I truly love. Highly recommend Jay for the car presentation and Brittany for follow ups!

I recently purchased a car through Jay and the experience

I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just clear communication and honest guidance. I felt well-informed throughout the process and ended up with a car I truly love. Highly recommend Jay for the car presentation and Brittany for follow ups!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall GMC! Thank you, and have a fantastic day!

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Great customer service, and unbeatable pricing , I love

Great customer service, and unbeatable pricing , I love my truck ! Thunderstorm gray looks bad to the bone.

Great customer service, and unbeatable pricing , I love

Great customer service, and unbeatable pricing , I love my truck ! Thunderstorm gray looks bad to the bone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and look forward to serving all of your future needs Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

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Doyle and Zach took great care of me and made the process

Doyle and Zach took great care of me and made the process very easy and smooth.

Doyle and Zach took great care of me and made the process

Doyle and Zach took great care of me and made the process very easy and smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. If you have any further questions, please give us a call. We're always happy to help!

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