Skip to main content

Santa Fe Ford

(3,412 reviews)
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–5:30pm 8:00am–1:00pm
Sunday Closed Closed
2022 consumer dealer award
View 8 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Santa Fe Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

I had such a great experience getting my first car at...

I had such a great experience getting my first car at Santa Fe Ford. They made the process so easy and quick. I will definitely recommend going here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Be thinking about this for awhile but decided to write...

Be thinking about this for awhile but decided to write my review and not I do not like bad reviews but just been on my chest. Went to get my truck on a Saturday after setting up time for me to be there. He came out of office to see us and when we stated truck not even detailed and cleaned as we had to pay dealer prep charges, "His reply was well have limited people in back so look who oi work with. Was very surprised by his statement and told him you charging me dealer prep I want truck clean as truck not even detailed and had to wait over a hour. He drove truck back and came san sat in hi office and did not even come back out to speak with us. Friend of mine and wife both commented on how bad this experience was and time wasted as wife was ready to leave so fired up. Maybe Mr. Ron Hinson wasa in another world that Saturday morning but had time over 48 hours to get truck ready and then to not even come back out and speak with us as he knew we were upset wasting our time as should have been in and out within hour not over the 2 hours it took. I can say one of the worst Truck Buying Experiences I've ever had.. Sorry for bad review but just being honest so maybe it will not happen again to someone else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Clean, friendly, accommodating. Ron Hinson our salesman...

Clean, friendly, accommodating. Ron Hinson our salesman for the last 3 or 4 vehicles came in on a Sunday, his day off to meet with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zach was an awesome salesman, very helpful, not pushy and...

Zach was an awesome salesman, very helpful, not pushy and Jonathan got my financing done in record time. Great experience. My second vehicle purchase from this dealership and great experience both times

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly recommend Sean! Very honest and helpful. Willing...

Highly recommend Sean! Very honest and helpful. Willing to work with you and shows you how everything works on the vehicle you purchase. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I like the casual atmosphere and they get to you quicker...

I like the casual atmosphere and they get to you quicker than the Gainesville ford dealer. However, not one person working there wore a mask and it was unclear whether they were sanitizing anything. Saw no use of sanitizer by anyone during the hour or so I was in the Service Dept. Alachua county requires masks be worn indoors. I felt my safety was not a major concern. Will go back to Gainesville where customer safety is a priority.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good sales an service clean car, best price after...

Very good sales an service clean car, best price after looking. Going back for truck or mustang I like both so unsure about eat drive Koch to see

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A

We highly recommend Ron at Santa Fe Ford. He is knowledgeable and friendly and all of our future purchases will be directly through him. Stop by and see him you will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Had a pleasure purchasing from Santa Fe Ford. Everyone...

Had a pleasure purchasing from Santa Fe Ford. Everyone was super friendly and made me feel right at home. Also extremely impressed with my new vehicle, would not go to another dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was treated very well. Excellent service. This is the...

I was treated very well. Excellent service. This is the 3rd Ford I have purchased from Santa Fe Ford & I would recommend their services to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.